住宿設施服務

羅里市中城溫德姆戴斯飯店的評分

2 out of 5
羅里市中城溫德姆戴斯飯店
3201 Wake Forest Rd, Raleigh, NC

評論

7.4

不錯哦

10 分,有夠讚;1002 則評論中有 313 則" "
8 分,不錯哦;1002 則評論中有 330 則" "
6 分,一般般;1002 則評論中有 166 則" "
4 分,不太好;1002 則評論中有 102 則" "
2 分,很糟糕;1002 則評論中有 91 則" "

7.2/10

整潔度

8.0/10

員工素質

7.0/10

設施服務

7.0/10

住宿環境和硬體

7.2/10

環保程度

評論

8/10 不錯哦

Channeh

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Nice place to stay with reasonable price. Staffs are very nice and helpful.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

GRACE

家庭旅遊
喜歡:住宿環境和硬體
Area a little sketchy but hotel nice and comfortable
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Melynda

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Convenient to highway. Lovely view.
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Yulan

家庭旅遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very small room facing highway, very noisy. Small room with a small size bed which has a very saggy mattresses. Over priced room!
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Danny

Convenience
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Walter Henry

Ok
於 2024 年 5 月住了 1 晚

4/10 不太好

Bionca

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 5 月住了 2 晚

4/10 不太好

MARK

喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Patrick,Houston

喜歡:整潔度、員工素質和住宿環境和硬體
Very suitable and well-located budget accommodation.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

JAYDEV

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good property, safe and clean, friendly staff
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Angela

喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Andrew

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Kind of in a rough neighborhood. It outside of that cool hotel
於 2024 年 4 月住了 2 晚

8/10 不錯哦

charles

商務旅客
喜歡:整潔度、員工素質和設施服務
The staff is very friendly and professional. The electrical cover for the outlet for the television was not attached and the television did not work and could not be given another room but other than that the place is clean with a sect decent choice continental breakfast if you eat pork.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Richard

於 2024 年 4 月住了 1 晚

2/10 很糟糕

Sharee

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
this place had bedbugs. stay far away from here or you'll be taking bedbugs home with you. i caught one running around in the bed and they said they couldn't even give a refund because we didn't tell them in the middle of the night. how could i have known i was getting bitten in my sleep? terrible.
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月20日回覆
We are very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so we regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit.

6/10 一般般

Ronbert

喜歡:員工素質
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us. We hope to see you again!

10/10 有夠讚

Cierra

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us!

10/10 有夠讚

Quentin

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
It was clean
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us! We are glad to hear that you found our property to be clean.

8/10 不錯哦

Patrick,Houston

家庭旅遊
喜歡:整潔度和員工素質
It provided decent budget accommodation in a convenient area.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月20日回覆
Thank you so much for staying with us. We hope to see you again!

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice room at a reasonable price.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us and for your kind review. We hope to see you again!

10/10 有夠讚

Laura,Lexington

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Was a dog friendly property.
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us! Dogs are absolutely welcome here :)

10/10 有夠讚

Dale

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us!

10/10 有夠讚

Alejandra

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice clean room! Spacious! And very nice staff at front desk …. Will def be staying here again and def a good price ! For it being in the location that’s it at !
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月20日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

8/10 不錯哦

Wanda

情侶出遊, 商務旅客
喜歡:員工素質
Pool was out of service room had an odor a TV guide of some sort should have been available
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Alex

情侶出遊
不喜歡:整潔度
There were a bag of dirty diapers Infront of our door and the non smoking room smelled terrible
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月20日回覆
We are sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. Please know you may always contact the front desk if any issues happen during your stay. We want you to be as comfortable as possible, and we will do all we can to ensure that is the case. Please consider staying with us again so we can show you a better example of our hospitality.

10/10 有夠讚

Ronald J

喜歡:整潔度、員工素質和住宿環境和硬體
They were up grading the property, which was nice
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月20日回覆
Thank you so much for staying with us. We hope to see you again in the future!

10/10 有夠讚

Chrystal

喜歡:整潔度、員工素質和住宿環境和硬體
Customer service was great as always. Housekeeping could do better by coming every day to ask if we do or do not want service. They just assume with long stays that you don’t. When they do clean, they usually clean very well with a few minor exceptions. That’s my only complaint but overall the location and front desk service is great!!
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年4月20日回覆
We appreciate you taking the time to share your experience with us. It is especially rewarding to hear you recognize our customer service. Housekeeping service automatically begins after a guest's 3rd night, and is then provided every other day. However, if you do want to request housekeeping service outside of our regular schedule, you must do so with the front desk before 11am. Housekeeping does not stop by the room to ask. Thank you for staying with us, and we hope to see you again in the future.

4/10 不太好

Lauren

團體旅遊
不喜歡:整潔度和員工素質
Very loud and wild parties happening on premises at late hours on the weekend. Staff should update listing to include card types that they do not accept if guest wants to pay at property. Also, roaches. Location is decent but I probably won't stay again.
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年4月20日回覆
I’m sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.

8/10 不錯哦

James

於 2024 年 3 月住了 4 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us!

6/10 一般般

Sammy

不喜歡:住宿環境和硬體
I’ve stayed here a couple of times over the past year mainly for the value pricing. However, the property is older and seems to be a central location for construction crews.
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us. We hope to see you again!

8/10 不錯哦

Althera

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
I thought for the price the property was adequate. Think more motel than hotel. I am mobility challenged and my room was at ground level, steps from the office, with a parking spot directly in front of my room. The staff was A .
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月20日回覆
All compliments are welcome, but it is especially rewarding to hear you recognize our staff. They truly breathe warm hospitality into every aspect of our hotel and make it a great place to stay. Your review is greatly appreciated and will be shared with the team. Please visit again soon.

4/10 不太好

Khiya

親子旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Just wasn’t what was expected . My son and I was visiting from out of town and the room on the site was very much different from what we had. Had to clean our own rooms . it was a horrible experience
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年4月20日回覆
We are sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. Please know you may always contact the front desk if any issues happen during your stay. We want you to be as comfortable as possible, and we will do all we can to ensure that is the case. Please consider staying with us again so we can show you a better example of our hospitality.

2/10 很糟糕

Kandy

情侶出遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Non-smoking room smelled like smoke!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月20日回覆
We are very sorry to hear that your non-smoking room smelled like smoke. We strive to provide a pleasant experience, so we regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit.

10/10 有夠讚

Dena

家庭旅遊
喜歡:員工素質和設施服務
不喜歡:整潔度和住宿環境和硬體
The hotel was so-so. The laminate flooring seemed wet and the whole room was humid. The bathtub plunger thingy didn’t work. Doubt I would stay again.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月20日回覆
We are sorry you had a poor experience at our hotel. Our team strives to make sure each guest has a pleasant stay, so we apologize for missing the mark. Please know you may always contact the front desk if any issues happen during your stay. We want you to be as comfortable as possible, and we will do all we can to ensure that is the case. Please consider staying with us again so we can show you a better example of our hospitality.

6/10 一般般

James

於 2024 年 2 月住了 4 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us.

8/10 不錯哦

Sandra

於 2024 年 2 月住了 2 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us!

8/10 不錯哦

William

商務旅客
喜歡:整潔度
No real breakfast
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年2月24日回覆
Thank you for your rating of our property!

8/10 不錯哦

Patricia P

家庭旅遊
Front desk check in was very efficient and pleasant
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月24日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

10/10 有夠讚

Kevin

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月24日回覆
Thank you so much for your rating of our property. We hope to see you again!

8/10 不錯哦

James

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Front Desk 於 2024年2月24日回覆
Thank you for your rating of our property. We hope to see you again!

8/10 不錯哦

John

商務旅客, 團體旅遊
喜歡:員工素質和設施服務
The property and room was mostly OK but bathroom had mildew in tub. It was convenient to the event I was attending and rate was acceptable.
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年2月24日回覆
We are so sorry for the lack of quality housekeeping during your stay. Thank you for alerting us to the issue and this has been addressed with our housekeeping team. We are all dedicated to making sure such experiences are not repeated. Thanks for being our guest and we would love a chance to make this up to you on a future visit.

8/10 不錯哦

Samuel

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was pleasant and hospitable. The only concern came the last day of my staff and the waffle griddle broke. It was a nice stay for the price. Would recommend for a two or three day stay.
於 2024 年 2 月住了 2 晚
Front Desk 於 2024年2月24日回覆
What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with us and other travelers. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit.

10/10 有夠讚

Karita

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was friendly & gave great customer service..
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月24日回覆
What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with us and other travelers. We humbly thank you for staying with us. We look forward to your next visit.

2/10 很糟糕

Jean Marie

於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月24日回覆
We are very sorry that you did not enjoy your stay. We strive to provide a pleasant experience, so we regret that we let you down. We appreciate your feedback and hope to better serve you on a return visit.

10/10 有夠讚

Elizabeth

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月24日回覆
Thank you for your rating of our property. We hope to see you again!

8/10 不錯哦

Calvin

於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月24日回覆
Thank you for your rating of our property. We hope to see you again!

10/10 有夠讚

Dawn

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Short ride from the venue
Front Desk 於 2024年2月24日回覆
Thank you for your rating of our property. We hope to see you again!

8/10 不錯哦

Kelly

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is great! When I arrived on the property I saw a man drunk and drinking along side of there garbage area inside the gate in a employee only area People outside my door fighting all night!! But I do love being here cause Management is good!
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月24日回覆
Thank you for your rating and kind words for our management staff. We sincerely apologize for the noise outside of your room. We do hope to see you again!

10/10 有夠讚

Lawrence

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very quiet and nice breakfast. Clean room
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年2月24日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

8/10 不錯哦

Randy

於 2024 年 2 月住了 1 晚
Front Desk 於 2024年4月20日回覆
Thank you for staying with us!