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羅利瑰珀翠谷貝斯特韋斯特普拉斯飯店的評分

2.5 out of 5
羅利瑰珀翠谷貝斯特韋斯特普拉斯飯店
6209 Glenwood Ave, Raleigh, NC

評論

8.0

非常好

10 分，有夠讚；975 則評論中有 366 則" "
8 分，不錯哦；975 則評論中有 338 則" "
6 分，一般般；975 則評論中有 161 則" "
4 分，不太好；975 則評論中有 60 則" "
2 分，很糟糕；975 則評論中有 50 則" "

8.2/10

整潔度

8.4/10

員工素質

8.4/10

設施服務

7.8/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Astoria

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Left one hotel and booked a room at BWP withing 5mins or less and the process was easy and check-in was a breeze!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Alex

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great accomodations and location for the price I paid
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Jared

喜歡：員工素質
於 2024 年 5 月住了 1 晚

2/10 很糟糕

Alessandro

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Dishonest staff my wedding band was stolen. I left to go to a wedding and returned 1 hour later to retrieve my ring and the staff had gone in the room at 3pm and when I returned my ring was missing.
於 2024 年 5 月住了 2 晚
Mariana 於 2024年5月14日回覆
Thank you so much for taking the time to share your review. Unfortunately since you were unable to wait for the police, nothing could be done with out you present. We strive to leave all of our guests with a positive impression through exceptional service; I apologize we let you down.

10/10 有夠讚

DeAnn，Ramsey

喜歡：整潔度和員工素質
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Fred，Colorado Spring

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Lots of resturanys nearby.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Latesha

喜歡：員工素質
於 2024 年 5 月住了 4 晚

10/10 有夠讚

james

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Our room was clean, neat and well maintained. Staff was courteous. I did not understand the fifty-dollar deposit for smoking, pets or damage though and surely do not understand it being a week before it's re-deposit into my credit card account. I will be checking to make sure it is!
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Vers

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 2 晚

10/10 有夠讚

katherine

家庭旅遊
喜歡：設施服務和住宿環境和硬體
I loved this hotel! Major feature - no bugs! The breakfast was wonderful - many choices and lasted three hours. The room was so comfortable and the bathroom was great! Hot water! Many towels! The hotel staff were friendly and helpful! I loved it! TV had many channels (just wish I could have logged into Netflix or Hulu) . Central to everywhere I needed to go. I would go again in a minute. Price through Expedia was the best available!
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Anita

Beautiful overnight stay.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Edwin，Covington

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property staff were friendly and helpful. Breakfast was great! Coffee machine with all the options was so nice! The bathroom in our room needed a little attention as far as caulking, etc. The bed was comfortable and room was clean
於 2024 年 4 月住了 4 晚

8/10 不錯哦

Jean

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ok
於 2024 年 4 月住了 5 晚

6/10 一般般

Java

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The front entrance should have a double entrance, not a onesided door. It should be where a person entering should not have to wait for the person exiting. The entranceway should be remodeled to where you enter in the front not from the side. It should allow entering and exiting of more than one person, especially if someone is using a luggage cart.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Stephanie

喜歡：整潔度、員工素質和住宿環境和硬體
Good
於 2024 年 4 月住了 1 晚

10/10 有夠讚

CHRIS

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everyone was nice and polite if we needed more towels they would just give them
於 2024 年 3 月住了 4 晚
Brit 於 2024年4月7日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

10/10 有夠讚

Sanjay

商務旅客
喜歡：設施服務和住宿環境和硬體
It was good
於 2024 年 3 月住了 1 晚
Brit 於 2024年3月24日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

6/10 一般般

Paris

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was clean ,quiet, had nice breakfast. Not far from shopping or food. Yes I recommend and will ho back
於 2024 年 3 月住了 3 晚
Brit 於 2024年3月14日回覆
Thank you for taking the time to share your kind review. I’m glad you found our location convenient and accommodations pleasant. We look forward to being your hotel of choice when in the area.

10/10 有夠讚

Marsha

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice property, clean place, great staff, comfortable
於 2024 年 3 月住了 3 晚
brit 於 2024年3月12日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

10/10 有夠讚

Danielle

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Brit 於 2024年3月12日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip

10/10 有夠讚

Devon

喜歡：整潔度、員工素質和住宿環境和硬體
Good stuff
於 2024 年 2 月住了 1 晚
Brit 於 2024年3月12日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip

4/10 不太好

Brooke

商務旅客
不喜歡：整潔度、員工素質和住宿環境和硬體
I checked in and went to my room. One bed was unmade with a sheet thrown over the desk and tv area. A wash rag was also left in the room. It was not very clean. There was multiple hairs left in the bathroom area and dirt all around the windows. After checking out, the hotel charged me for a blanket that I did not take. I called and attempted to talk to a manager but was told a manager was not there all 5 times that I called. I was told nobody would be able to help me other than the manager. Would not recommend.
於 2024 年 2 月住了 2 晚
Mariana 於 2024年3月2日回覆
Thank you so much for taking the time to share your review. We strive to leave all of our guests with a positive impression through exceptional service; I apologize we let you down. I will share your reflections with our team and we all hope you will consider a returntrip in the future.

10/10 有夠讚

Anthony

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet
於 2024 年 2 月住了 1 晚
Brit 於 2024年3月12日回覆
Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel and friendly staff made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon.

10/10 有夠讚

Anthony

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, friendly staff, restaurants, shopping
於 2024 年 2 月住了 1 晚
Brit 於 2024年3月12日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

8/10 不錯哦

Kristi

於 2024 年 2 月住了 1 晚
brit 於 2024年3月22日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip

10/10 有夠讚

Ken

喜歡：整潔度、員工素質和住宿環境和硬體
No surprises, quiet and good breakfast
於 2024 年 2 月住了 2 晚
Brit 於 2024年3月12日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip

10/10 有夠讚

Tamaura

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was good
於 2024 年 2 月住了 1 晚
Brit 於 2024年3月12日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip

10/10 有夠讚

Alejandra

家庭旅遊
Excellent service !
於 2024 年 2 月住了 1 晚
Brit 於 2024年3月12日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip

10/10 有夠讚

Kelvin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Brit 於 2024年3月12日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip

8/10 不錯哦

Joshua

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is right by shopping center 2 mins from walmart and 5 mins from a large shopping mall. Also really liked that there was garage parking for smaller vehicles.
於 2024 年 2 月住了 2 晚
Brit 於 2024年3月12日回覆
Thank you for taking the time to share your kind review. I’m glad you found our location convenient and accommodations pleasant. We look forward to being your hotel of choice when in the area.

8/10 不錯哦

Alan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is a good value for the price and comparison, the other hotels in the area.
於 2024 年 2 月住了 1 晚
Brit 於 2024年3月12日回覆
Thank you for taking the time to share your kind review.We look forward to being your hotel of choice when in the area.

4/10 不太好

Thomas

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The television was very difficult to use because there was no channel guide and "guide" button on the remote did not work. i twice contacted the front desk and they said there were no instructions since the cable network had just been installed. i also asked for an extra blanket and was told it would be left in my room b.y the staff ... but it never happened after 3 days. i will NOT stay at a best western again ... and i will make sure my colleagues who travel a lot will also know about the poor quality of service at BW
於 2024 年 2 月住了 3 晚
Mariana 於 2024年2月11日回覆
Thank you for your review. I'm so sorry to hear about the unfortunate issue with the television in your room and would certainly never want to leave you with a poor impression. Please know that your comments are being addressed with both our maintenance team and our housekeeping crew to ensure we're doing all we can to uphold our Best Western Plus standards. We thank you for your loyalty and hope you'll consider staying with us again.

10/10 有夠讚

Natalie

Love it here!!!
於 2024 年 1 月住了 1 晚

8/10 不錯哦

vernon

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Good stay
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Karina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great People, Great Place, Great Price
The lady at the front desk is exceptional!! she was so kind and gracious when checking me in. Every time I came in or out she asked me how my room was, how my stay was going, or offered a friendly greeting! I LOVE that this hotel has served Quiet Hours so guests can rest without being disturbed. Also, there are placards alerting guests that it is a no smoking hotel including incense, cigarettes/cigars, etc. The bathroom was clean and well-stocked and my bed was comfortable. The flooring inside the rooms is luxury vinyl plank floors that looks like wood. The flooring is fresh-looking and clean. I love that it is not carpet!! The breakfast has a super coffee machine with several choices such as a latte, cappuccino, etc. The make-it-yourself waffle maker is also a big hit! It is usual fare-eggs, sausage, potatoes, toast/bagels, Chobani yogurts, cereals. It was a great stay!!
於 2023 年 12 月住了 1 晚
Brit 於 2024年3月12日回覆
We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip.

8/10 不錯哦

Emily

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

ADRIANA，east elmhurst

於 2023 年 12 月住了 1 晚

10/10 有夠讚

ADRIANA，east elmhurst

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Wanda

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy check in and out.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Paul

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a great affordable choice for my family. This hotel exceeded brand standards.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Matt

家庭旅遊
喜歡：員工素質和住宿環境和硬體
Nice , clean , quiet
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Latecha

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Weekend stay
My stay was good. It was perfect for a weekend get away with my husband.
於 2023 年 11 月住了 2 晚
Mariana 於 2023年11月20日回覆
Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel and friendly staff made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon.

10/10 有夠讚

Dalin

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Greatest hotel experience!! Very clean and the front desk was very professional and helpful
Mariana 於 2023年11月20日回覆
Offering clean accommodations and cheerful service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again.

10/10 有夠讚

Natalie

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's a wonderful place at a decent cost. With family in the area I can easily get a room when I pop into town. I'm grateful it's nearby.
於 2023 年 11 月住了 1 晚
Mariana 於 2023年11月20日回覆
Thank you for taking the time to share your kind review. I’m glad you found our location convenient and accommodations pleasant. We look forward to being your hotel of choice when in the area.

8/10 不錯哦

Michele

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Mariana 於 2023年11月20日回覆
Thank you for sharing about your stay at Best Western Plus at Crabtree. We appreciate the generous remarks and are glad you enjoyed our hotel. We hope to see you again soon!

10/10 有夠讚

Daniel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Free breakfast
於 2023 年 11 月住了 1 晚
Mariana 於 2023年11月20日回覆
Thank you for taking the time to share this glowing review of your experience at our hotel! It is wonderful to hear that you hold our staff in high regard as well as our accommodations. I will be certain to share your comments with our staff who truly love making our guests feel welcome. Please find a reason to visit us again soon!

8/10 不錯哦

Christina

親子旅遊
Clean and reasonably priced
於 2023 年 11 月住了 1 晚
Mariana 於 2023年11月20日回覆
Thank you for sharing about your stay at Best Western Plus at Crabtree. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing our guest rooms and service enhanced your visit with us. We hope to see you again soon!

8/10 不錯哦

Karen

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to eateries and shopping. Clean and friendly service
於 2023 年 10 月住了 3 晚
Mariana 於 2023年11月20日回覆
Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our modern clean rooms, and great location. It's encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area

8/10 不錯哦

Meghan

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Exactly what you'd expect from a Best Western
於 2023 年 10 月住了 3 晚
Mariana 於 2023年11月20日回覆
We appreciate your review and recommendation. I'm delighted to know you found your stay top notch. Please find a reason to visit us again soon.

10/10 有夠讚

Nita

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 3 晚
Mariana 於 2023年11月20日回覆
Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide.We look forward to seeing you on a return trip.