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Hotel El Crater

3.5 star property
Hotel El Crater sits high in the mountains where travelers find a peaceful retreat with garden views, spa services, and excellent dining options.

Choose dates to view prices

Hotel El Crater offers a serene mountain escape with a garden and playground for families. Book spa treatments post-hike, dine at the on-site restaurant, and relax with drinks at the bar. Enjoy WiFi throughout and multilingual staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
The current price is NT$2,873
NT$3,160 total
May 31 - Jun 1

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50 per night for guests under 21 years old
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel El Crater pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel El Crater?

As of 2026/5/22, prices found for a 1-night stay for 2 adults at Hotel El Crater on 2026/5/31 start from NT$2,873, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel El Crater?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel El Crater?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hotel El Crater provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 35 per vehicle applies.

Where is Hotel El Crater located?

Situated in the mountains, this spa hotel is 0.3 mi (0.5 km) from Pululahua Geobotanical Reserve and within 3 mi (5 km) of Pululagua and Intinan Solar Museum. Middle of the World City and Monument to the Equator are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 92 out of 131 reviews
Rating 8 - Good. 25 out of 131 reviews
Rating 6 - Okay. 7 out of 131 reviews
Rating 4 - Poor. 2 out of 131 reviews
Rating 2 - Terrible. 5 out of 131 reviews

Reviews

Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Christian and Santiago provided excellent service. Delicious food in their restaurant. Awesome location.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, gorgeous rooms, delicious food, excellent staff!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is without compare in the world; and to find a great hotel with lovely rooms and a great restaurant here is simply miraculous.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice style, beautiful room and view!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very comfortable hotel… Loved the bathtubs! Beautifully situated on the rim of Pululahua crater. Excellent Restaurant!
Stayed 1 night in May 2025
Verified

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat stay with great views
Stayed 1 night in Dec 2023
Verified

8/10 Good

thuy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and professional. Breakfast was good. The room was spacious and clean, however the shower is not warm enough.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Great relaxing and wonderful friendly people.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet with amazing views. Food was great and the staff was very kind and helpful too
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are truly unbelievable. Staff were excellent and the food was delicious. We wish we could have stayed longer!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities
Amazing views and service. Just great for a side trip from Quito. Would highly recommend
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention to details, very friendly and with great knowledge of the area and activities that you can do. Highly recommended!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing experience been in middle of nature and the magnificent view of Pululahua's crater. The service is 10/10.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a rainy season in the area and the staff made sure that we are comfortable no matter the weather.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and large, Food was good, views were great, The hot tub is not really set up for guest use, it is a spa amenity that is an additional fee and has to be reserved in advance so they can heat it up. Overall I expected a more luxury experience for the price I paid and I felt somewhat underwhelmed by my stay.
Stayed 1 night in May 2026
Verified

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice breakfast, good view
Stayed 1 night in Sep 2025
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
El Cráter has incredible views. Comfortable, luxurious rooms, and delicious food in the restaurant.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with very compfortable accommodations..
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ❤️
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This place is out of this world and magical love this hotel so much. The staff are so lind and attentive. Best service, food spectacular, the view is breathtaking. Highly recommend
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, property conditions & facilities
Peaceful and quiet for a couples experience
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Marco

Liked: Staff & service, amenities, property conditions & facilities
Perfekt friendly stuff and amazing service in the restaurant.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places I’ve visited
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Fernando

Liked: Staff & service, amenities, property conditions & facilities
This property and its surroundings offer the ultimate spa and natural landscape that are truly inspirational.
Stayed 1 night in Feb 2023