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Reviews of Hostal Volunteer House

2.5 out of 5
Hostal Volunteer House
Lizardo García e5-38 y Juan León Mera, Quito

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 0 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elijah James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and affordable.
A beautiful large home in the party district of Quito. The rooms are large. The staff are extremely friendly including Alva!!
Stayed 7 nights in Feb 2022

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

José Javier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Mirella

Stayed 1 night in Sep 2022

8/10 Good

Rita

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

6/10 Okay

Eunise

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen lugar para descansar y pasar la noche tranquilo.
Stayed 1 night in Sep 2021

2/10 Terrible

MATHEUS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Faltou empatia da parte dos proprietários
Na verdade não teve estadia, e mesmo com o problema no seu próprio país, os donos, sabendo dos problemas do local, da impossibilidade de viajar para Quito porque o país foi fechado por dias, preferiram não cancelar a reserva, mesmo ligando e insistindo. Eu jamais me hospedaria em um lugar em que falta empatia para tal, visto o prejuízo gigante que foi essa viagem. Tive que gastar 2 mil reais para comprar um trecho direto para o México e não quiseram cancelar a reserva mesmo sem utilizar.
Stayed 4 nights in Oct 2019
Response from Telmo Ordonez on 2020/1/2
Estimado sentimos mucho los problemas que tubo y a pesar de que no son generados por nuestra operacion en su proxima visita a la ciudad tendra un descuento en su estadia