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Casa Oxa Hotel

3.5 star property
Travelers enjoy rejuvenating spa services and a refreshing outdoor pool at this downtown Querétaro hotel where vibrant city energy awaits

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Casa Oxa Hotel places visitors in downtown Querétaro's vibrant atmosphere. The rooftop terrace offers stunning views, and the on-site gallery features local art. Guests can enjoy a massage or cool off in the outdoor pool. The attentive staff ensures every stay is memorable.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
Hair dryer
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Deluxe

Suite Deluxe | In-room safe, desk, laptop workspace, soundproofing

Suite Deluxe

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Smart TV
Separate bedroom
Rainfall showerhead
Private bathroom
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Querétaro, Casa Oxa Hotel is in the city center. Aqueduct of Santiago de Querétaro and Templo de Santo Domingo are local landmarks, and the area's natural beauty can be seen at Cerro de Las Campanas National Park and El Cimatario National Park. Looking to enjoy an event or a game while in town? See what's happening at Josefa Ortiz de Domínguez Auditorium or Plaza Santa Maria Bullring. Spend some time exploring the area's activities, including winery tours. Visit our Querétaro travel guide
Map
45 José María Arteaga Centro, Querétaro, QUE, 76000

What's nearby

  • Zenea Garden
    5 min walk - 0.5 km
  • Querétaro Cathedral
    7 min walk - 0.6 km
  • Santa Rosa de Viterbo Temple
    7 min walk - 0.6 km
  • Plaza de Armas
    7 min walk - 0.6 km
  • Alameda Hidalgo Park
    10 min walk - 0.9 km

Getting around

  • Queretaro Intl. Airport (QRO)
    38 min drive

Restaurants

  • Tikua Sur Este
    3 min walk
  • Tamales y Atoles Arteaga
    1 min walk
  • Queretaro Rico
    2 min walk
  • Talavera Restaurante
    2 min walk
  • Gorditas Los Pinos
    3 min walk

About this property

Casa Oxa Hotel

Hotel near Aqueduct of Santiago de Querétaro
At Casa Oxa Hotel, you can look forward to a terrace, an art gallery on site, and dry cleaning/laundry services. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Bike rentals, a 24-hour front desk, and a gift shop
  • Smoke-free premises, tour/ticket assistance, and multilingual staff
  • Luggage storage and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Oxa Hotel offer thoughtful touches such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with rainfall showers and hair dryers
  • 50-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:00 PM (MXN 350 per day)
  • Street parking available

Things to do

  • Art gallery
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 350 per day (984 ft away; open 7:00 AM to 11:00 PM)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property

Property is also known as

Casa Oxa Hotel Hotel
Casa Oxa Hotel Querétaro
Casa Oxa Hotel Hotel Querétaro

Frequently asked questions

Does Casa Oxa Hotel have a pool?

Yes, this property has an outdoor pool.

Is Casa Oxa Hotel pet-friendly?

Yes, Casa Oxa Hotel allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 1500 per stay and a fee of MXN 500 per pet, per night. Service animals are exempt from fees.

What time is check-in at Casa Oxa Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Oxa Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Casa Oxa Hotel located?

Located in Downtown Querétaro, this hotel is within 1 mi (2 km) of Mercado Artesanal Querétaro and Aqueduct of Santiago de Querétaro. Templo de Santo Domingo and Temple of San Agustin are just steps away.

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Reviews

Casa Oxa Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 167 out of 185 reviews
Rating 8 - Good. 12 out of 185 reviews
Rating 6 - Okay. 4 out of 185 reviews
Rating 4 - Poor. 1 out of 185 reviews
Rating 2 - Terrible. 1 out of 185 reviews

Reviews

8/10 Good

Scot

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, the staff was wonderful. All of them very very kind.
Stayed 2 nights in Dec 2025

10/10 Excellent

SHAWN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near town center. Nice and friendly staff. I would definitely recommend this hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice with us and the communication was very straightforward all the time. The place is perfectly located if you are interested to enjoy downtown activities. We recommend the palce for national and international travelers.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities
We loved the attentiveness of the staff! The team at Casa Oxa is amazing, always going the extra mile! The location is great, too. Very quiet, apart from some morning school noise, but evenings and weekends are super quiet.
Stayed 4 nights in Nov 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and walkable to nearby plazas and restaurants. All staff were courteous and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay here. Very hot shower, comfortable bed, good location, very quiet.
Stayed 1 night in Jan 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute property, lovely comfortable bed, quiet area, helpful staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Yashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly and helpful staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Really good place to stay and all the staff is nice
Stayed 1 night in Mar 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with a good location
Stayed 1 night in Nov 2023

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was wonderful! Felt very safe with the security provided and 24 hour front desk. Pool was warm and heated, which was a really lovely surprise in March!
Stayed 1 night in Apr 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel. Beautiful clean and very close to town. Staff were very nice and helpful would recommend this hotel to everyone.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, effective and quiet air conditioner, helpful staff, close to Historical Centro. Excellent for a single female traveler.
Stayed 7 nights in May 2024

10/10 Excellent

Stephanie

Great experience and very nice and friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a woman traveling alone, this is a beautiful, safe hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Great stay, amazing service, staff were really helpful. The room was clean, well decorated and great size. Bathroom was modern. Great pool and backyard as well. Would return without a doubt
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic (very helpful with local recommendations and organization of a driver for a day-trip), rooms/ hotel were even better than depicted in the photos (quiet, clean, great condition). Location is fantastic also - convenient to get to and walking distance to everything in the historic centre.

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable facility. Excellent front desk service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Antonio

Liked: Amenities
Most comfortable bed. Enjoyed the light breakfast affordedin an open courtyard. . Pool looked inviting.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guilebaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at three different hotels in Querétaro and enjoyed this the most. Daniela the host was very helpful and even offered me a complimentary soda while I was at the pool. I’ll be staying here again the next time I’m in town.
Stayed 1 night in Oct 2024

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at the hotel, so we decided to extend our stay for two more nights. The hotel offered a simple continental breakfast and was close to the historic town, which was awesome. The amenities were excellent, and I definitely recommend this place. It's also very affordable, so I would love to return.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. I would definitely come back. Very clean, the ladies at reception are very nice. Close to downtown.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

It was a great place to stay, the service was outstanding, attention to detail, very friendly and helpful. Quiet nights, comfortable bed, very good shower, and the complimentary breakfast was delicious, healthy with a very personal touch.
Stayed 2 nights in Aug 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe hotel dor women traveling solo. Reception ladies are super nice, friendly and efficient!
Stayed 3 nights in Apr 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just love this hotel. The ladies at reception are super-nice. The hotel is well appointed in a great location. I strongly recommend it
Stayed 2 nights in Feb 2024