Hôtel Palace Royal Centre-Ville par JARO

Property class: 4

Choose dates to view prices

A short walk from Quebec City Convention Center and Château Frontenac, Hôtel Palace Royal Centre-Ville par JARO provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner, and kids' meals. Free wired internet and a business center are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
The current price is NT$3,702
NT$4,405 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Classic Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a lamp.

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(205 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Signature Room, 1 King bed and Sofa-bed

A hotel room with a bed, two bedside tables with lamps, a TV, a chair, and a small table.

Signature Room, 1 King bed and Sofa-bed

9.0 out of 10
Wonderful
(97 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Exterior View Family Suite, 2 Queen and 1 sofa bed

A hotel room with two beds, a TV, a painting, and a window with curtains.

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(33 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

A hotel room with a wooden bed, a dresser, a vanity with a mirror, and a painting on the wall.

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

9.0 out of 10
Wonderful
(92 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

A hotel room with a large bed, a seating area with a glass table, a flat-screen TV, a fireplace, and a view of the city through large windows.

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.8 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen Bed, no view

A hotel room with a wooden bed, a desk, a chair, and a nightstand with a lamp.

Classic Room, 1 Queen Bed, no view

8.0 out of 10
Very good
(12 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen bed and glass shower

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a desk with a telephone, and a framed picture on the wall.

Classic Room, 1 Queen bed and glass shower

9.0 out of 10
Wonderful
(26 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Classic Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables, a TV, a mirror, and a bathroom visible through an open door.

Classic Room, 1 Queen Bed

8.4 out of 10
Very good
(48 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Signature Room, 1 Queen bed and Sofa-bed

A hotel room with a large bed, a glass table, a chair, a desk, and a lamp.

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(46 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A neatly made bed with a wooden headboard, two bedside tables with lamps, and a dresser with drawers.

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(41 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Queen Bed and Sofa-bed, No view

A hotel room with a wooden bed, two bedside tables with lamps, a wooden dresser, and a large mirror on the wall.

Suite, 1 Queen Bed and Sofa-bed, No view

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Exterior View Suite, 1 Queen bed and Sofa-bed

A neatly made bed in a hotel room with a wooden headboard, two bedside lamps, and a window with curtains.

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(63 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite with Panoramic City View, 1 King bed

A hotel room with a bed, a desk, a chair, a TV, and curtains.

Suite with Panoramic City View, 1 King bed

9.0 out of 10
Wonderful
(14 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for City View Family Suite, 2 Queen beds and Sofa-bed

A hotel room with two beds, a nightstand with a lamp, a painting on the wall, and a view of the outdoors through a window.

City View Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(89 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

A hotel room with two beds, a painting on the wall, and a lamp on the nightstand.

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(87 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

A hotel room with a large bed, two bedside tables with lamps, a chair, a dresser, and a framed picture on the wall.

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.0 out of 10
Wonderful
(94 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

A hotel room with a large bed, two bedside lamps, a nightstand with a telephone, and a wooden floor.

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

View all photos for Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

A hotel room with a large bed, two bedside lamps, a wooden nightstand, a telephone, and a painting on the wall.

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.6 out of 10
Excellent
(69 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet
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About the neighborhood

In the entertainment district, Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a walkable area in Québec City with great shopping. Château Frontenac and Citadel of Quebec are notable landmarks, and some of the area's activities can be experienced at Quebec Cruise Terminal and Strøm Spa Nordique - Old Quebec. Looking to enjoy an event or a game? See what's going on at Quebec City Convention Center or Vidéotron Centre. Guests love the hotel's location for the sightseeing. Visit our Québec City travel guide
Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • A modern plaza with a central sculpture, benches, and a glass building.
    Quebec City Convention Center
    3 min walk - 0.3 km
  • A street with outdoor cafes, a red fire hydrant, and a building with illuminated signs.
    Grande Allée
    7 min walk - 0.6 km
  • A historic building with green roofs and a tower, surrounded by a clear sky and a few clouds.
    Quebec City Town Hall
    8 min walk - 0.7 km
  • A large, historic building with multiple towers and green roofs.
    Château Frontenac
    10 min walk - 0.9 km
  • Théâtre Capitole
    2 min walk - 0.2 km

Getting around

  • Quebec Palace Station
    9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB)
    23 min drive

Restaurants

  • Cochon Dingue - Saint-Jean
    3 min walk
  • Il Teatro - Québec
    2 min walk
  • Cabu
    6 min walk
  • Bar Le Drague
    3 min walk
  • Au Petit Coin Breton
    4 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

  • Upscale hotel near Quebec City Convention Center
  • Located close to Château Frontenac and Citadel of Quebec, Hôtel Palace Royal Centre-Ville par JARO provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner, and kids' meals. Free wired internet and a business center are available to all guests.
  • Other perks include:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and express check-out
    • Luggage storage, a gift shop, and a computer station
    • 10 meeting rooms, multilingual staff, and a porter/bellhop
    • Guest reviews give top marks for the dining options, helpful staff, and proximity to shopping
  • Room features
  • All 234 rooms include comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Memory foam beds and cribs/infant beds (surcharge)
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

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The price is NT$3,841
NT$4,572 total
includes taxes & fees
Nov 1 - Nov 2
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Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?

As of 2026/10/25, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on 2026/11/1 start from NT$3,702, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Palace Royal Centre-Ville par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal Centre-Ville par JARO?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Palace Royal Centre-Ville par JARO located?

Located in Old Quebec, this hotel is within a 10-minute walk of Saint-Jean Street and Grande Allée. Château Frontenac and Quebec City Convention Center are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hôtel Palace Royal Centre-Ville par JARO Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 2219 out of 4098 reviews
Rating 8 - Good. 1157 out of 4098 reviews
Rating 6 - Okay. 456 out of 4098 reviews
Rating 4 - Poor. 160 out of 4098 reviews
Rating 2 - Terrible. 106 out of 4098 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Good location, terrible check in process and time, communication is awful! We left 2 jackets in our room closet. Notified the front desk and were referred to the lost and found service. Filed the claim 4 times and got no response. Notified front desk again and after 3 weeks still no response! Not acceptable!!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The location was great, both staff we spoke with at the concierge desk were rock stars - so helpful and patient! The rooms were fine though could use a deep clean. I was most unimpressed with the housekeeping staff who tried to enter our room multiple times on our check out morning. Without even knocking. We had asked for a late check out so finally put the do not disturb sign on the door but they still entered again!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, except I saw a small cockroach in the bathroom.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

The smell of chlorine on the hallway
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Liked: Cleanliness, amenities, property conditions & facilities
Beaucoup de bruit de chicane la nuit , pendant les deux jours sans que personne n'intervienne, très dérageant
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids enjoyed having a family room view of the pool
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just inside Old Quebec walls. Large, clean rooms! Great place to stay, so close to everything you want to see.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
We enjoyed the clean room but the pull out bed had a huge divot in it and even though we booked months in advance it was difficult to find a room with two beds. And that is throughout the city. The room was clean but could use an update on the decor. Lamp shade was torn, the side table wabbled and the curtains were dated and felt dirty to the touch. Some one going in there with an attention to detail would go a long way adding to the experience. The staff were friendly and the hotel is in a good location for shops, etc. We opted out to have breakfast there for an additional fee but the Second Cup Cafe is a short walk away and makes a decent coffee/latte. Also, the doors that open to overlook the pool and large screen displaying an aquarium scene did not open so that was a disappointment. Overall, a decent spot to stay if you plan on spending most of your time outside of the room. 3.5 stars.
Stayed 2 nights in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The gym was not acceptable. The equipment is too old and not complete. the training mats are worn out.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔な部屋でとても良い
Stayed 1 night in Oct 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was excellent and the location was great. The bathroom however was not very clean, especially in corners on the floors were there was buildup of grime and hair. There were also small insects in the bathroom (not bedbugs). It looks has though it has not been maintained over the years - for example the office chair had almost all the fake leather peeled off, and the couch looked like it had not been replaced in decades (perhaps it had, but it looked quite worn). For the price of the room (almost 900 for two nights), we expected much better, especially in terms of cleanliness. On a positive note, the beds were very comfortable and there was no noise.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tout était très bien mais le service pour le déjeuner très long
Stayed 1 night in Oct 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
We booked here because it seemed fun for the family and the suite-style room seemed appealing. The location is wonderful (very central and accessible), and the pool was fun. The beds were also comfortable. Unfortunately, we had a few issues with our room/location. With a young family, I was shocked to learn that the pool area BLASTED music each evening we were there, from 5:30/6 through 8:30-9 every night. This wasn't just loud - it was deafening even from our room. There was no escaping the noise, and it wasn't the type of music I would personally listen to. Additionally, the bathrooms were shabby and the rooms felt dark generally. Additionally, we picked our suite style room since we wanted the pullout bed as well as the 2 queens. Unfortunately, the main room where the pullout was located had broken blinds from the patio overlooking the pool, so the room was extremely bright/impossible to make dark for our first few nights. We had to repeatedly ask the property to fix the issue and despite the assurances from the front desk, we had to go down and insist they fix it after 12+hours of no resolution. The biggest issue, however, was that the staff were highly unreliable and unhelpful. I wouldn't stay here again.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean, pool, hot tub and sauna.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique experience by the pool and anywhere on or near the balcony was amazing. The hotel staff was friendly and bilingual so they were very helpful in understanding our questions. The bartender was fun and friendly. He spoke to us in English and made us feel at home. I would stay here again as there were so many amenities I didnt even realize at this place. It was beautiful, in the heart of quebec, next to a metro stop and tour bus stop destination.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, nice pool, amazing location. Downsides are the pool area is tiled and gets very slippery. I almost slipped and fell and I saw others also feel very anxious or almost slipping as well. But it was still a nice to have. The location is ideal. Just outside the city gates and within walking distance to just about everything. The desk was short staffed and the pool was also so the pool was not always open when it should have been. Desk lines were slow and there was no real check out at all… just a key drop. But honestly the rooms were nice and the location made up for it.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very unique hotel. Loved the garden terrace and balcony. Ideal for families but also worked for just my wife and I.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Need to rethink the bar and restaraunt. Neither was appealing. Need a happy hr or house credits for bar.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Good
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price.
Stayed 2 nights in Oct 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to bring a safety concern to your attention. The bedroom in my room had a step down into the living room and bathroom area. On my final night, I missed the step and fell, injuring my hip on the lounge chair. A room with this layout is not suitable for older guests. I am 87 years old and was very lucky not to have broken any bones. I feel this type of room should not be allocated to elderly guests without a clear warning, and would benefit from better lighting or a handrail.
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très belle hôtel
Stayed 1 night in Oct 2026