Hôtel Palace Royal Centre-Ville par JARO

4.0 star property
Travelers savor fine dining at the on-site Beffroi Steak House restaurant before relaxing in the indoor pool, sauna, or spa tub at this Quebec City retreat

Choose dates to view prices

Hôtel Palace Royal brings upscale comfort to Quebec City with its bar and Beffroi Steak House restaurant. Guests recharge in the sauna, spa tub, gym, or indoor pool. The helpful staff enhances the experience, and shoppers appreciate the convenient location near retail areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Gym
  • Breakfast available
The current price is NT$5,164
NT$6,145 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 18 of 18 rooms

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(195 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

Signature Room, 1 King bed and Sofa-bed

9.0 out of 10
Wonderful
(95 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Exterior View Family Suite, 2 Queen and 1 sofa bed

8.8 out of 10
Excellent
(31 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Interior Garden Balcony Suite, 1 Queen bed with sofa-bed

9.0 out of 10
Wonderful
(84 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Luxury Studio with Panoramic City View, 1 King Bed and Sofa-bed

9.8 out of 10
Exceptional
(7 reviews)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Classic Room, 1 Queen Bed, Interior

8.4 out of 10
Very good
(6 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Classic Room, 1 Queen bed and glass shower

9.0 out of 10
Wonderful
(25 reviews)
  • 279 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(45 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Signature Room, 1 Queen bed and Sofa-bed

9.2 out of 10
Wonderful
(42 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(37 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Suite, 1 Queen Bed and Sofa-bed (Interior)

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Exterior View Suite, 1 Queen bed and Sofa-bed

9.0 out of 10
Wonderful
(60 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

Suite with Panoramic City View, 1 King bed

9.0 out of 10
Wonderful
(11 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

City View Family Suite, 2 Queen beds and Sofa-bed

9.0 out of 10
Wonderful
(78 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Interior Garden Balcony Family Suite, 2 Queen beds and Sofa-bed

8.8 out of 10
Excellent
(82 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free wired internet

Interior Garden Balcony Suite, 1 King Bed with Sofa-bed

9.2 out of 10
Wonderful
(85 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

Interior Garden Balcony Suite, 1 Queen bed and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet

Exterior View Suite, 1 Queen bed and 1 Queen Murphy bed

8.6 out of 10
Excellent
(66 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed
  • Free wired internet
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the neighborhood

In the entertainment district, Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a walkable area in Québec City with great shopping. Château Frontenac and Citadel of Quebec are notable landmarks, and the area's natural beauty can be seen at Saint Lawrence River and Montmorency Falls. Looking to enjoy an event or a game? See what's going on at Quebec City Convention Center or Vidéotron Centre. Guests love the hotel's location for the sightseeing. Visit our Québec City travel guide
Map
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5

What's nearby

  • A modern plaza with a central sculpture, benches, and a glass building.
    Quebec City Convention Center
    3 min walk - 0.3 km
  • A street with outdoor cafes, a red fire hydrant, and a building with illuminated signs.
    Grande Allée
    7 min walk - 0.6 km
  • A large, historic building with a central dome and two towers, surrounded by well-maintained gardens and a clear blue sky.
    Quebec City Town Hall
    8 min walk - 0.7 km
  • A large, historic building with multiple towers and green roofs.
    Château Frontenac
    10 min walk - 0.9 km
  • Théâtre Capitole
    2 min walk - 0.2 km

Getting around

  • Quebec Palace Station
    9 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB)
    23 min drive

Restaurants

  • Brûlerie St-Jean
    1 min walk
  • Bar Le Drague
    3 min walk
  • Cochon Dingue Rue Saint-Jean
    3 min walk
  • Cabu
    6 min walk
  • Snack Bar Saint-Jean
    3 min walk

About this property

Hôtel Palace Royal Centre-Ville par JARO

  • Upscale hotel near Quebec City Convention Center
  • A short walk from Quebec City Town Hall and Château Frontenac, Hôtel Palace Royal Centre-Ville par JARO provides dry cleaning/laundry services, a bar, and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner, and kids' meals. Free wired internet and a business center are available to all guests.
  • Other perks include:
    • An indoor pool
    • Full breakfast (surcharge), self parking (surcharge), and express check-out
    • A 24-hour front desk, smoke-free premises, and a gift shop
    • ATM/banking services, luggage storage, and multilingual staff
    • Guest reviews give top marks for the dining options, helpful staff, and proximity to shopping
  • Room features
  • All 234 rooms include comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews highly rate the clean rooms at the property.
  • Extra amenities include:
    • Memory foam beds and cribs/infant beds (surcharge)
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Refrigerators, microwaves, and coffee/tea makers

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CAD 26 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Beffroi Steak House

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,502 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 25 to 25 for adults, and CAD 15 to 15 for children
  • Self parking fee: CAD 26 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 160705

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Frequently asked questions

Does Hôtel Palace Royal Centre-Ville par JARO have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?

As of 2026/8/7, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on 2026/9/1 start from NT$5,164, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel Palace Royal Centre-Ville par JARO pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for CAD 26 per day.

What time is check-in at Hôtel Palace Royal Centre-Ville par JARO?

Check-in start time: 5:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hôtel Palace Royal Centre-Ville par JARO?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hôtel Palace Royal Centre-Ville par JARO located?

Located in Old Quebec, this hotel is within a 10-minute walk of Saint-Jean Street and Grande Allée. Château Frontenac and Quebec City Convention Center are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hôtel Palace Royal Centre-Ville par JARO Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 2142 out of 3988 reviews
Rating 8 - Good. 1146 out of 3988 reviews
Rating 6 - Okay. 443 out of 3988 reviews
Rating 4 - Poor. 148 out of 3988 reviews
Rating 2 - Terrible. 109 out of 3988 reviews

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great the kids loved the pool and right beside everything we wanted to see
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, helpful staff and fun pool environment.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff for activities and places to visit. Great atmosphere and unique layout. Best part is the location and how walkable it is from attractions
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Afarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel’s location, cleanness, proximity to old town and very nice and welcoming staff were phenomenal.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside the city walls and close to many restaurants and shops. The staff were very friendly and helpful. The rooms were comfortable and clean. We enjoyed our stay very much.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jose

Liked: Staff & service, amenities
Good location and staff,
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and live music around pool was very unique.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded our expectations. It was in a great location within walking distance of Old City Quebec and many restaurants and shops. The room balcony overlooking the pool was great to relax on. We would definitely stay here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Pingrong

Liked: Staff & service, amenities, property conditions & facilities
Excellent location and easy walk to all the attractions. Beautiful historic hotel with a unique atmosphere. The pool was small but great for kids, and the staff were warm and helpful. Better room cleanliness would make the stay even better.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atrium with the pool was very beutiful. It was also an ideal location
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean, good size room, comfortable, excellent staff and walking distance to most attractions.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I celebrated my birthday alone in the beautiful city of Quebec and chose to stay at this hotel a second time in two years. The room was wonderful as well as the pool. A convenient location as well. I look forward to returning again.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked most about the hotel was the location and the helpfulness of the staff. You are steps away from Old Quebec.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Anika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel , staff were friendly and helpful. Cleaning was good. Location great 👍
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, great amenities and awesome staff, so kind and helpful!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nazanin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with comfortable and spacious room . Wonderful location. We truly enjoyed our time here .Definitely recommended.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Ebelechukwu

Liked: Cleanliness, staff & service, amenities
If someone really wants to enjoy community life, it’s a place to be. It’s at the center of the town, amazing downtown life. Very close to tourist site. Very family friendly. The only suggestion is that the hotel should change the Televisions to smart ones.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and beds comfortable. Excellent location and walking distance to every thing in old Quebec.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy working the concierge was phenomenal with his recommendations. Great location. Convenient to everything. Nice sauna, weight room could use an update.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location just outside the "Wall", great vibe especially if you have an interior courtyard view of the pool, kind of a Vegas type feel. Overall great stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for families-pool, location, nearby eateries, great views, kind staff. Travelling with parent, 2 children and their grandparents. We had 2rooms. King size bed was perfect for us. The room had a fridge, extra sink and great coffee. Enough of tv channel variety.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Arianne

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was cold but the rest was amazing and the location is perfect !!!
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, walking to restaurants and shopping fabulous, paid parking on location, restaurant was good, swimming pool atrium area was lovely and relaxing. Staff friendly and helpful. We would stay there again.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything really nice room very different and posh ! Staff helpful and friendly The location was ideal for exploring Quebec City
Stayed 2 nights in Jun 2026