Ratings based on 616 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Portland, OR

Posted Mar 9, 2020
Nice room. Easy parking. Great staff. Food service in the bistro and the comp breakfast were excellent.
Comment from Hotel Management
Mar 9, 2020 by Caitlin C - Guest Services Manager, Hotel Management
Hi Richard, Thank you for leaving a review of your most recent stay! I am happy to hear about how much you enjoyed our facilities and amenities! We hope to see you again soon!
4 out of 5
by A verified traveler from Lake Stevens WA

Posted Mar 8, 2020
Very upscale feel and layout of the lobby, great friendly staff, all smiled and were polite. Rooms were nice and clean and were nicely laid out, though a bit small.
Comment from Hotel Management
Mar 8, 2020 by Ana Burge, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler from Vancouver Canada

Posted Mar 6, 2020
Close to event locations. Great options for breakfast, rooms were quite comfortable, parking was easily available, staff were exceptional.
Comment from Hotel Management
Mar 7, 2020 by Caitlin C - Guest Services Manager, Hotel Management
Hello LL, We are happy to hear how convenient our location was for your needs! And even happier to know that you were able to enjoy all of our finely appointed amenities and services. We hope to see you again the next time your travels bring you to the area!
5 out of 5
by A verified traveler from Bothell, WA

Posted Mar 1, 2020
My stay was lovely. The hotel was quite nice and comfortable. The only thing that could be improved is that the hotel was very full but there was only one person working the front desk, responsible for the phone, check ins, walk ups, and the market.
Comment from Hotel Management
Mar 2, 2020 by Ana Burge, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveler

Posted Feb 26, 2020
Comment from Hotel Management
Feb 26, 2020 by Caitlin C - Guest Services Manager, Hotel Management
Hello, thank you for the excellent 5 out of 5 review! We are all happy to see how much you enjoyed your most recent stay.
5 out of 5
by A verified traveler

Posted Feb 25, 2020
Comment from Hotel Management
Feb 25, 2020 by Caitlin C - Guest Services Manager, Hotel Management
Hello, thank you for the excellent 5 out of 5 review. We are all happy to see how much you enjoyed your stay with us and hope to have you here again soon!
5 out of 5
by A verified traveler

Posted Feb 23, 2020 on Hotels
Comment from Hotel Management
Feb 24, 2020 by Ana Burge, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted Feb 20, 2020
Good property and good location. I stayed here on a business trip and will defiantly stay here again. Friendly staff and nice bar area, food for drinks and food.
Comment from Hotel Management
Feb 20, 2020 by Caitlin C - Guest Services Manager, Hotel Management
Hello, thank you for your review of your most recent stay. It was a pleasure having you with us and we hope to see you again when your business travels bring you to the area.
4 out of 5
by A verified traveler from Tacoma

Posted Feb 19, 2020
Staff was great, lobby was comfortable. Plenty of parking, and quiet. The room was very small, and the heater was close to the bed and really noisy, enough to wake you. It was very cold on the 17th of Feb. so heat was necessary.
Comment from Hotel Management
Feb 19, 2020 by Ana Burge, Hotel Management
Thank you for your feedback. We appreciated it highly and take your concerns in consideration.
5 out of 5
by A verified traveler from Spokane

Posted Feb 17, 2020
Clean and comfortable in a great part of Puyallup just a short drive to downtown.
Comment from Hotel Management
Feb 17, 2020 by Caitlin C - Guest Services Manager, Hotel Management
Hello, thank you for leaving such an excellent review of your most recent stay. We are happy to hear how convenient and comfortable your stay was!