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彭達德埃斯特大飯店的評分

5 out of 5
彭達德埃斯特大飯店
Parada 10 y Av. del Mar - Playa Brava, Punta del Este, Maldonado

評論

9.6

好極了

10 分，有夠讚；549 則評論中有 453 則" "
8 分，不錯哦；549 則評論中有 67 則" "
6 分，一般般；549 則評論中有 16 則" "
4 分，不太好；549 則評論中有 7 則" "
2 分，很糟糕；549 則評論中有 6 則" "

9.8/10

整潔度

9.6/10

員工素質

8.8/10

設施服務

9.8/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Ricardo

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel, the location and the proximity to the beach were excellent. But the one thing that stood out was Mitchel, the concierge, he was super helpful, very proactive and always checking with us to ensure all was going ok. We got some really great suggestions on tours, restaurants, shopping. One in our group was a vegan and Mitchel suggest this vegan place called Oli, we all loved it!. Mitchel, you were fantastic!
於 2024 年 3 月住了 4 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年4月13日回覆
Dear Ricardo, It is our greatest pleasure to read your words. Thank you for sharing your detailed review of The Grand Hotel Punta del Este. We really appreciate all the comments you've made for Mitchel. He is an excellent person and always in every detail of the guests! Your feedback will surely help others in making an informed decision about staying at this hotel. We strive to provide a welcoming atmosphere for our guests. We hope to welcome you back soon! Thank you for choosing The Grand Hotel Punta del Este. Best regards, Sabrina Storni, Executive Assistant.

6/10 一般般

MARIO ERICK

於 2024 年 3 月住了 1 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年3月27日回覆
Buenas tardes Mario. Mi nombre es Sabrina Storni, Asistente de Calidad al Huésped del Grand Hotel. En base a su puntuación, su estadía no estuvo acorde a sus expectativas. Quisiera saber si podría decirme lo que le sucedió para poder brindarle un mejor servicio en el futuro. Aguardo su respuesta. Saludos cordiales, Sabrina Storni.

10/10 有夠讚

Anthony

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Helpful, friendly staff
於 2024 年 3 月住了 4 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年3月12日回覆
Dear Anthony, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you back soon. Best regards, Sabrina Storni, Executive Assistant.

10/10 有夠讚

moises

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
todo bien
於 2024 年 2 月住了 3 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年3月2日回覆
¡Hola Moises! Me alegra saber que tu experiencia en The Grand Hotel Punta del Este fue positiva. Si necesitas más ayuda o información sobre el hotel, ¡no dudes en preguntar! ¡Espero verte pronto de nuevo por aquí! Saludos cordiales, Sabrina Storni, Asistente Ejecutiva.

10/10 有夠讚

RON

Fabulous staff and facilities make this a great five star choice for Punta Del Este! From the beachfront club with Restaurant…..umbrella and chair service to the sand to a great spa facility
於 2024 年 2 月住了 3 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年2月23日回覆
Dear Ron, Thank you for your review! We're glad to hear that you enjoyed your stay at The Grand Hotel Punta del Este. We appreciate your compliments on the staff, facilities, and the amazing Beachfront Club. We're grateful for your recommendation and hope to welcome you back soon. Best regards! Sabrina Storni, Executive Assistant.

4/10 不太好

Maria

家庭旅遊
不喜歡：員工素質和住宿環境和硬體
This hotel does not represent a five star hotel. Upon arrival there was a situation at check in which prompted my desire to speak to the manager. The assistant asked the manger over the phone to come and meet me personally at my request. The manager had the excuse of a “zoom” meeting, for which I asked to please contact me immediately. For two days not one attempt to contact me and resolve the issue. I have stayed at several 5 stars hotels in Punta del Este and Montevideo and have never seen a manager that cares so little for its costumers. It seems to be a money-hungry system where you feel just like a number. The manager Gabriel should get out of his office and provide its staff members better training in costumer service, and more importantly, use a little of personal “touch” to handle certain situations rather than staying behind a desk. Staff seems upset, not friendly, all around the property, except for vallet boys upfront. I will not return to this hotel in the future, and recommend Expedia to remove it advertising it as a 5 start hotel. Hence the huge discount promotions you see lately. You can feel it. It is a mediocre 3 star hotel level. They lack costumer service training and professionalism. It does not represent a good experience to a future traveler that wish to receive outstanding service. It looks old, outdated and not very convenient. Construction site right next to the left side of the hotel makes it unbearable to relax with the noise level.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

DOUGLAS，phoenix

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 6 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年1月25日回覆
Dear Douglas, Thank you so much for giving us the highest score! We are so glad to hear that you enjoyed your stay with us! Looking forward to welcoming you back soon. Best regards, Sabrina Storni, Executive Assistant.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年1月25日回覆
Estimado, Muchas gracias por evaluarnos con la máxima puntuación! Nos alegra mucho que hayan disfrutado de su estadía. Cordiales saludos y esperamos verlos pronto nuevamente. Sabrina Storni, Asistente Ejecutiva.

10/10 有夠讚

Adalberto

於 2024 年 1 月住了 3 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年1月22日回覆
Estimado Adalberto, Muchas gracias por evaluarnos con la máxima puntuación! Nos alegra mucho que haya disfrutado de su estadía. Cordiales saludos y esperamos verlo pronto nuevamente! Sabrina Storni, Asistente Ejecutiva.

10/10 有夠讚

Ida

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy bueno
於 2024 年 1 月住了 5 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年1月21日回覆
Estimada Ida: Muchas gracias su reseña! Nos alegra que la experiencia en THE GRAND HOTEL - Punta del Este haya colmado sus expectativas. Cordiales saludos y esperamos verla pronto nuevamente. Sabrina Storni, Asistente Ejecutiva.

8/10 不錯哦

Lincoln

喜歡：整潔度、住宿環境和硬體和客房舒適度
Entrega menos do que cobra
Entendo que datas comemorativas podem fazer com que parte do staff não esteja de corpo e alma no trabalho, no entanto achei o atendimento abaixo do esperado. Atenção básica e sem cordialidade.
於 2023 年 12 月住了 2 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年2月12日回覆
Prezado Lincoln, Muito obrigado pela revisão detalhada. Lamentamos que o staff não tenha sido satisfatório e não tenha correspondido às suas expectativas. Agradecemos imensamente o seu feedback e tomamos nota de todos os seus comentários. Teremos todo o prazer em ter a atenção prometida durante a sua próxima estadia. Obrigado mais uma vez por nos ofrecer seu valioso feedback e estamos ansiosos para recebê-lo novamente em breve. Atenciosamente, Sabrina Storni, Assistente Executiva.

10/10 有夠讚

REGIANE

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Sabrina Storni, Asistente Ejecutiva 於 2024年2月12日回覆
Estimado Regiane, ¡Te agradecmos por evaluarnos con la máxima puntuación! Nos alegra que la experiencia en The Grand Hotel Punta del Este haya colmado sus expectativas. ¡Esperamos verlo pronto nuevamente! Saludos cordiales. Sabrina Storni, Asistente Ejecutiva.

10/10 有夠讚

claudia M P L

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel moderno e limpo
Viagem em casal para comemorar meu aniversário. Hotel confortável, moderno, limpo e bem localizado em vista mar.No dia do meu aniversário enviaram um bolo e um bilhete de parabéns. Amei chegar no quarto e encontrar um chapeu de sol para cada um de nós. Um mimo bastante charmoso. Indico.
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Leonardo Pereira

於 2023 年 12 月住了 1 晚

6/10 一般般

Adriano Augusto，Boca Raton

情侶出遊
不喜歡：員工素質和設施服務
We asked the concierge to make a reservation at Casa Pueblo. They were for two days telling that "they are not answering us". But they never gave us a feedback about that. We had to ask about it every time. When I saw that that woul not go anywhere, I decided to get a phone number and make the reservation by myself. It was literally 15 minutes for me to get it done ( by whatsapp ). If ai knew that, I would never have asked the concierge. Another day, there was a big thunderstorm. When i arrived at the room, there was a leak coming from the window, that created a big mess on the carpet floor, adding that part of the dry wall revestment was falling. I personally came to the front desk to complain about that. They simply told "thank you" but didnt even send a maintenance person to check about that. So I slept with a pretty bad smell in my room. Next day, the cleaners were in the room. When I got back, i simply saw the bad made, but the dry wall pieces were still on the floor. Nobody ever asked about that, even during checkout.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Monica

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is new Clean and the food is wonderful
於 2023 年 11 月住了 2 晚
Jessica 於 2023年11月30日回覆
Hi Monica, thanks a lot for your feedback and great, that you enjoyed you stay in our hotel! Well, honestly at December, we will celebrate our birthday number 9 and as you realized, we are always focused that our hotel offer the best accomodation in all our areas! Best wishes and have a good time, bye.

10/10 有夠讚

Carlos，New York

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good
於 2023 年 11 月住了 4 晚
Jessica 於 2023年11月30日回覆
Hello Carlos, thanks a lot for your response and we hope to see you soon! Best wishes

10/10 有夠讚

Karina

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Very good hotel! Love it. Would definitely come back.
於 2023 年 11 月住了 3 晚
Jessica 於 2023年11月30日回覆
Hi Karina, thanks a lot for your time and response and this is our goal, that you wanna come back and to collect another GRAND experience. Best wishes and see you soon, bye!

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bar y restaurante huma buen servicio en general
於 2023 年 11 月住了 1 晚
Adriana Ruiz 於 2023年11月13日回覆
Gracias por compartir tu opinión, Daniel! Nos alegra que hayas disfrutado de la experiencia en nuestro Rooftop Huma.Cordiales saludos,Adriana RuizAsistente Ejecutiva

10/10 有夠讚

DIEGO MARTIN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Adriana Ruiz 於 2023年10月23日回覆
Estimado Diego Martín, Gracias por su valoración! Esperamos recibirlos pronto nuevamente.Cordiales saludos,Adriana RuizAsistente Ejecutiva

10/10 有夠讚

Paulo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Adriana Ruiz 於 2023年10月23日回覆
Gracias por su evaluación 10 puntos! Nos alegra que haya disfrutado de una excelente estadía y esperamos verlo pronto nuevamente.Cordiales saludos,Adriana RuizAsistente Ejecutiva

10/10 有夠讚

Justin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Solid Hotel
Friendly staff and nice hotel. Staff made special efforts for a birthday without even being told-only based on the registration. Front desk was very helpful in making reservations and remembered to update us without having to be asked. They also remembered our language preferences. Food and drinks were high quality. Gorgeous views of the water. Overall worth the price and I would book again. Minor inconveniences: The 50% spa discount advertised here only applies to one item which they don’t tell you unless asked and the spa itself is somewhat lackluster and doesn’t give an immersive experience-it is more transactional. The location is good but slightly isolated from walking to dinner places vs other closer hotels with similar accommodations.
於 2023 年 10 月住了 3 晚
Adriana Ruiz 於 2023年10月13日回覆
Dear Justin, Thank you for taking the time to review your stay with us. We are glad to hear that our staff was welcoming and accomodating and that you enjoyed the food and drinks as well as the gorgeous ocean views. However, we are sorry to hear that the Spa area did not meet your expectations. We appreciate your candid feedback and look forward to welcoming you back soon.Best regards,Adriana RuizExecutive Assistant

10/10 有夠讚

Marcos Sergio

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente hotel, bem localizado, novo, ducha maravilhosa, atendimento 10.
於 2023 年 9 月住了 1 晚
Karina Rodríguez, Ejecutiva de Ventas 於 2023年9月25日回覆
Dear Sergio, Thank you for taking the time to review your stay with us. We appreciate your positive feedback and look forward to welcoming you back soon. Best regards,

8/10 不錯哦

Enzo Roberto de

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
alimentação deixa a desejar...
於 2023 年 9 月住了 3 晚
Karina Rodríguez, Ejecutiva de Ventas 於 2023年9月19日回覆
Estimado Enzo, Gracias por su reseña. Lamentamos que nuestra gastronomía no haya estado acorde a sus expectativas; lo hemos reportado a nuestro Depto. de Alimentos y Bebidas. Agradecemos mucho que se hayan tomado el tiempo para comentarnos sobre su experiencia, ya que su opinión es muy importante para nosotros. Esperamos tener el gusto de darles pronto nuevamente una cálida bienvenida. Cordiales saludos.

10/10 有夠讚

Carlos

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Atendimento
Bom atendimento e muito confortável!
於 2023 年 9 月住了 3 晚
Adriana Ruiz 於 2023年9月12日回覆
Prezado Carlos, Obrigada por nos avaliar. Somos agradecidos por receber a sua opinião.Até a próxima!Adriana RuizExecutive Assistant

10/10 有夠讚

Leticia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I loved the hotel and the rooftop restaurant. The breakfast was excellent too.
於 2023 年 9 月住了 2 晚
Adriana Ruiz 於 2023年9月11日回覆
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!Looking forward to welcoming you back soon.Best regards,Adriana RuizExecutive Assistant

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 4 晚
Adriana Ruiz 於 2023年8月31日回覆
Gracias por evaluarnos con el máximo puntaje!Cordiales saludos y hasta la próxima!Adriana RuizAsistente Ejecutiva

6/10 一般般

Nuria

喜歡：整潔度、員工素質和住宿環境和硬體
Overall very good
於 2023 年 7 月住了 2 晚
Adriana Ruiz 於 2023年7月19日回覆
Dear Nuria, Thank you for your review. We are glad to hear that overall your experience was positive. Please do not hesitate to contact us if there was something during your stay that did not meet your expectations. Looking forward to welcoming you back soon.Best regards,Adriana RuizExecutive Assistant

10/10 有夠讚

Maruja del Carmen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 5 晚
Adriana Ruiz 於 2023年7月19日回覆
Estimada Maruja del Carmen, Muchas gracias por evaluarnos con la máxima puntuación!Saludos cordiales y hasta pronto.Adriana RuizAsistente Ejecutiva

10/10 有夠讚

ARIANNE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel maravilhoso!
於 2023 年 7 月住了 3 晚
Adriana Ruiz 於 2023年7月19日回覆
Gracias Arianne por el comentario tan positivo! Esperamos recibirlos pronto nuevamente.Cordiales saludos,Adriana RuizAsistente Ejecutiva

10/10 有夠讚

Maite

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Opción de referencia en PDE
Excelente Hotel, las habitaciones son muy amplias. Personal muy amable y muy buenas instalaciones para actividades con chicos.
於 2023 年 7 月住了 2 晚
Adriana Ruiz 於 2023年7月19日回覆
Estimada Maite, Gracias por elegir THE GRAND HOTEL - Punta del Este y por recomendar nuestro hotel a otros viajeros. Nos alegra mucho que hayan disfrutado de una excelente estadía.Cordiales saludos y hasta la próxima!Adriana RuizAsistente Ejecutiva

10/10 有夠讚

MAURICIO

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 2 晚
Adriana Ruiz 於 2023年8月31日回覆
Estimado Mauricio,Gracias por evaluar su estadía en nuestro hotel. Nos alegra que la experiencia haya colmado sus expectativas.Saludos cordiales y hasta pronto!Adriana RuizAsistente Ejecutiva

10/10 有夠讚

simon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚
Adriana Ruiz 於 2023年5月3日回覆
¡Gracias por evaluarnos con la máxima puntuación!

10/10 有夠讚

Luis Rubén

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 2 晚
Adriana Ruiz 於 2023年5月2日回覆
Estimado Luis Rubén, Gracias por evaluarnos con la máxima puntuación. Nos alegra mucho que hayan disfrutado de la experiencia en nuestro hotel.Cordiales saludos y hasta la próxima!Adriana RuizAsistente Ejecutiva

10/10 有夠讚

Ronaldo de Almeida

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Muito bom
於 2023 年 4 月住了 3 晚
Adriana Ruiz 於 2023年4月27日回覆
Prezado Ronaldo, Estamos muito felizes que você tenha gostado da sua estadia em nosso hotel.Obrigada e até a próxima!Adriana RuizExecutive Assistant

10/10 有夠讚

BARBARA L

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Leonardo

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente servicio e instalaciones.
Un hotel muy completo, pasamos un excelente fin de semana, el servicio es muy bueno. Solo sugiero repensar el tema de la solicitud de garantías, que no requiera copiar el número de tarjeta por parte del personal, preferí dejar efectivo y la devolución del efectivo se hizo con otros billetes que no eran los míos. Más allá de este detalle el hotel es excelente y lo recomiendo ampliamente.
於 2023 年 4 月住了 1 晚
Adriana Ruiz 於 2023年4月18日回覆
Estimado Leonardo, Gracias por compartir su experiencia. Nos alegra que hayan disfrutado de nuestras instalaciones y servicios y valoramos mucho sus comentarios. Esperamos recibirlos pronto nuevamente.Cordiales saludos,Adriana RuizAsistente Ejecutiva

10/10 有夠讚

RODGER

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Otima localizacao, equipe super atenciosa, so elogios, quarto espetaculat.
於 2023 年 4 月住了 4 晚
Adriana Ruiz 於 2023年4月7日回覆
Prezado Rodger, ficamos muito felizes com a sua opinião. Muito obrigada! Esperamos recebê-los de volta em breve.

10/10 有夠讚

Saul

於 2023 年 3 月住了 9 晚
Adriana Ruiz 於 2023年4月27日回覆
Gracias por evaluarnos con la máxima puntuación!

10/10 有夠讚

Saul

於 2023 年 3 月住了 3 晚
Adriana Ruiz 於 2023年4月27日回覆
Gracias por evaluarnos con la máxima puntuación!

10/10 有夠讚

Rolf

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel Sensacional
Hotel Completo, tudo muito bem cuidado, com instalações novas e atendimento muito bom. O Roof Top onde existe um bar com Dj e restaurante é sensacional. Também o bar de Praia com atendimento bom e comida gostosa
於 2023 年 3 月住了 2 晚
Adriana Ruiz 於 2023年3月27日回覆
Dear Rolf, Thank you for your review and for choosing our hotel. We are glad to hear that you enjoyed your stay with us and look forward to welcoming you back soon.Best regards,Adriana RuizExecutive Assistant

6/10 一般般

Brigitte

於 2023 年 3 月住了 7 晚
Adriana Ruiz 於 2023年4月7日回覆
Dear Brigitte, Thank you for choosing our hotel. We look forward to seeing you soon.Best regards,Adriana RuizExecutive Assistant

10/10 有夠讚

GIOVANNI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel confortável e com ótima localização
Excelente hotel bem localizado, com decoração impecável. Café da manhã com pouca variação de frutas. Academia e piscina excelentes. A TV no quarto estava com problemas e tem tecnologia ultrapassada. Faltou mais pró-atividade do serviço de concierge.
於 2023 年 2 月住了 6 晚

8/10 不錯哦

Susi

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Serviço de praia muito bom . Academia embora pequena , contava com aparelhos novos. Piscina tanto externa como interna muito boa. Recepção foram atenciosos em buscar o passeio que fiz .
於 2023 年 2 月住了 7 晚
Adriana Ruiz 於 2023年2月24日回覆
Muito obrigada Susi, sua opinião é muito importante. Esperamos voces de volta em breve!

10/10 有夠讚

alberto

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Desayuno y spa muy buenos, cuarto con vista a la brava.
於 2023 年 1 月住了 3 晚
Adriana Ruiz 於 2023年2月21日回覆
Gracias por sus comentarios, su opinión es muy importante para nosotros.

10/10 有夠讚

Gabriella

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The Grand Hotel was amazing! They have great amenities. The outdoor pool was my favorite. My room was very clean and super comfortable. Location wise it’s right across from playa brava and about a 5 min drive into town.
Adriana Ruiz 於 2022年12月27日回覆
Dear Gabriella, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay at THE GRAND HOTEL - Punta del Este.Looking forward to seeing you again soon.Best regards,Adriana RuizExecutive Assistant

10/10 有夠讚

Athanasios

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 12 月住了 5 晚
Adriana Ruiz 於 2022年12月23日回覆
Gracias por evaluarnos con la máxima puntuación!

10/10 有夠讚

Juan Alberto

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
La atencion de todo el personal resulto excelente
於 2022 年 10 月住了 4 晚
Adriana Ruiz 於 2022年10月24日回覆
Estimado Juan Alberto, Nos alegra mucho que haya disfrutado de su estadía y que la atención de todo nuestro equipo haya colmado sus expectativas.Gracias por hacernos llegar su comentario y esperamos recibirlo pronto nuevamente.Cordiales saludos,Adriana RuizAsistente Ejecutiva

10/10 有夠讚

RALPH

喜歡：整潔度、員工素質和住宿環境和硬體
The hotel was great with wonderful service.
於 2022 年 10 月住了 2 晚
Adriana Ruiz 於 2022年10月12日回覆
Dear Ralph, Thank you for giving us a perfect rating. We are very happy to hear that you enjoyed your stay with us and look forward to welcoming you back soon.Best regards,Adriana RuizExecutive Assistant