蓬塔查梅Spa 飯店，旅行前必看！

「Buen lugar para pasar en familia, excelentes instalaciones y espectacular vista. Sin duda regresaremos.」

「When we arrived we were not provided a door code to get in the building and waited out front going over all the emails in case we just missed seeing the code, to no avail. Eventually a man opened the door but he wasn't the host but he did build the hotel. He finally whatsapped the host to find out which room was ours, but again we were given no code. The ring camera at the door didnt work either. Had he not opened the door by mere chance we never would have been able to get in and we would...

「Everything was more then expected, I would definitely stay again, keep up the great service, and hospitality thank everyone on your staff personally from me....」

「This was an extremely frustrating and unacceptable experience. We called the phone number listed on Expedia countless times, and every single time the number was disconnected. There was absolutely no way to reach the owner of the apartment. Expedia also tried to contact the owner using the same information and was unsuccessful. Neither they nor we were able to get any response at all. Because we had no way of knowing where we were supposed to go or how to access the property, we made the...

「Arrived at ny 12 noon check in per my registration with a couple of bags of perishable items to cook over the stay. Once I arrived I was told that they do not do check in until 3 PM. I showed them that the check in per my reservation was at 12 noon and that I had purchased food that could not sit in a hot car for three hours. I was told that they would expedite the room cleaning and inform me soon on the check in. I returned in 45 minuted and there was another associate there that stated that...