Amazing resort, let down by some of the food.
The two main highlights - the staff are incredible and having a butler was great, and the resort itself was amazing.
The resort is quiet even when at capacity and you can always get a sun bed.
Would highly recommend getting a swim up room, just amazing - such a lovely experience.
Swimming pools were great, cleaned all the time and you have staff on hand all around to get drinks.
All inclusive drinks were great but you have to keep asking for them. We had a bottle of cava delivered to the room everyday, sometimes two. We had drinks brought to us in the swimming pool by the room by staff, was great.
Staff were great - shout out to Manuel, Venus, Sigfrido, Juan Luis and a few others. They couldn’t help more, but they do need better middle management to coordinate better. Kitchen staff in some restaurants were great, others poor.
Food - steak, pasta and some breakfast bits are great. The breakfast buffet was not good, either over cooked and left out too long, or pastries left out day after day. There are two amazing restaurants a short walk away in town off the resort that are great but add cost.
Cap Cana - the gated community it is situated in is safe, secure and feels nice.
Beaches - the little one in the resort is nice, waters a bit green, did have dinner on it, the other one around the marina is amazing and quiet.
Would say it is so close to being incredible with a few tweaks and better middle management.