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Serena Village

Property class: 3

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Located close to Bávaro City Center and Downtown Punta Cana, Serena Village provides a beach bar, a free grocery shopping service, and a terrace. With a nearby private beach, sun loungers, and a beach shuttle, this hotel is the perfect place to soak up some sun. Enjoy onsite activities like basketball and volleyball. In addition to a firepit and a garden, guests can connect to in-room WiFi (surcharge).

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

A modern kitchen with a stainless steel refrigerator, wooden cabinets, and a granite countertop.

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 2 Twin Beds, 2 Large Twin Futons and 1 Double Sofa Bed

View all photos for Premium Apartment, 2 Bedrooms, Kitchen, Garden View

A dining area with a table set for breakfast, featuring bowls of cereal and a cake.

Premium Apartment, 2 Bedrooms, Kitchen, Garden View

  • Garden view
  • 840 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 Queen Bed, 2 Twin Beds, 1 Double Sofa Bed and 1 Twin Futon

View all photos for Basic Apartment, 1 Bedroom, Kitchen, Pool View

A white sofa with a blue pillow, a small table with magazines and a potted plant, and a wooden door.

Basic Apartment, 1 Bedroom, Kitchen, Pool View

  • Garden view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Located on the boardwalk/promenade, Serena Village is in Verón neighborhood and is connected to a shopping center. Bávaro City Center and Downtown Punta Cana are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bavaro Beach and Cabeza de Toro Beach. Juanillo Beach and Punta Cana Beach are two other places to visit that come recommended. Discover the area's wildlife on a nearby safari, or try your luck with game drives. Visit our Punta Cana travel guide
Map
Carretera 106, Punta Cana, La Altagracia, 23000

What's nearby

  • A large white yacht docked at a marina with a backdrop of Mediterranean-style buildings and palm trees.
    Downtown Punta Cana
    14 min drive - 7.4 km
  • A beach with palm trees, a boat, and people on the sand.
    Cabeza de Toro Beach
    20 min drive - 12.4 km
  • A coastal resort area with a beach, clear turquoise waters, and a clear sky.
    Punta Cana Beach
    23 min drive - 16.8 km
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    27 min drive - 14.0 km
  • Bávaro City Center
    4 min drive - 1.2 km

Getting around

  • Punta Cana Intl. Airport (PUJ)
    16 min drive

Restaurants

  • Windows Restaurant
    13 min drive
  • The Cut
    12 min drive
  • Jellyfish Beach Restaurant
    16 min drive
  • Coral Sea Food
    16 min drive
  • Restaurante Gran Caribe
    16 min drive

About this property

Serena Village

  • Family-friendly hotel near Bávaro City Center
  • Located close to Downtown Punta Cana, Serena Village provides a beach bar, a free grocery shopping service, and a terrace. With a nearby private beach, sun loungers, and a beach shuttle, this hotel is the perfect place to soak up some sun. Enjoy onsite activities like basketball and volleyball. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a firepit and a garden.
  • Other perks include:
    • 11 outdoor pools and a children's pool, along with free cabanas and sun loungers
    • Free self parking
    • An outdoor tennis court, airport drop-off service (surcharge), and access to a nearby health club
    • Wedding services, beach umbrellas, and smoke-free premises
  • Room features
  • All guestrooms at Serena Village boast comforts such as private pools and laptop-friendly workspaces, in addition to perks like air conditioning and separate dining areas.
  • Extra conveniences in all rooms include:
    • Showers and toilet paper
    • 32-inch Smart TVs with digital channels
    • Balconies, separate dining areas, and kitchens

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 3:00 PM to 7:00 PM on request
  • Area shuttle (surcharge) up to 10 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A beach bar
  • Private picnics

Things to do

  • 11 outdoor pools
  • Basketball
  • Children's pool
  • Evening entertainment
  • Outdoor tennis court
  • Playground
  • Volleyball

Family friendly

  • 11 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room washer/dryer
  • Living room
  • Playground
  • Private pool
  • Separate in-room dining area
  • Trampoline

Conveniences

  • Grocery/convenience store

Guest services

  • Free grocery shopping service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

More

  • 32 buildings
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Outdoor shower
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Private pool

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Laptop workspace
  • Living room
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 7:00 PM to 9:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • A damage deposit of USD 100 will be collected before check-in.
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 10 per day (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Airport shuttle fee: USD 25 per room
  • Airport shuttle fee per child: USD 25 (up to 17 years old)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM
  • Late check-out fee: USD 50 (subject to availability)
  • Electricity fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges consumption-based electricity fees.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Serena Village have a pool?

Yes, this property has 11 outdoor pools and a children's pool. Pool access is from 9:00 AM–8:00 PM.

Is Serena Village pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet.

How much is parking?

Self parking is free at this property.

What time is check-in at Serena Village?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available from 7:00 PM– 10:00 PM for a fee of USD 50.

What time is check-out at Serena Village?

Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability).

Does Serena Village provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 3 PM–7 PM on request. A fee of USD 25 per room applies.

Where is Serena Village located?

This family-friendly Punta Cana hotel is located on the boardwalk/promenade, 0.8 mi (1.3 km) from Bávaro City Center, and within 9 mi (15 km) of Downtown Punta Cana and Bavaro Beach. Cabeza de Toro Beach and Juanillo Beach are also within 12 mi (20 km).

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