2/10 很糟糕
Robert
2025 年 8 月 10 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room I paid for wasn’t available once arriving so they told me that it would be available the next day and the next day I was transferred to a room that someone already was in and I accidentally barged in on them. I then went down to the lobby to let them know that they overbooked a room and then they still proceeded to book me to a different room with a smaller bed. Then after going back down to let them know that I still didn’t receive the proper room they then gave me a room where the tv didn’t work and was damaged for which they told me that someone would come and fix the tv but when they arrived I was told that the tv was too damaged and would be replaced but never replaced it. I was offered another room bc to have to move into a different room every night of my stay was a major inconvenience and didn’t allow me to enjoy my stay. The sewage seemed like it was stopped up bc it was a constant smell not only in every room I went into also around certain parts of the property which had me sickly my whole trip. Some of the employees were friendly but most of them stereotype you and you can tell by the interaction btwn different ppl as if you personally did something to them.
Robert
於 2025 年 8 月住了 4 晚
