Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Querida señora, Muchas gracias por la reseña acerca de su experiencia en Barceló Bávaro Palace All Inclusive y la inmejorable valoración que ha compartido.Nos llena de orgullo saber que nuestro servicio, gastronomía y las diversas opciones de entretenimiento han superado sus expectativas. Es un placer para nosotros ofrecer a nuestros huéspedes una experiencia memorable con la atención detallada que nos caracteriza.Valoramos mucho su retroalimentación positiva y nos complace que haya disfrutado de la calidad y variedad de nuestra oferta culinaria, así como de nuestro compromiso con la excelencia en el servicio.Muchas gracias por su reseña y esperamos verle pronto de regreso. Un saludo muy cordial,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Sir,Thank you very much for this kind review.We are thrilled to hear that you enjoyed your stay with us and appreciated the cleanliness, hotel condition, and service provided by our team. Our dedicated team works hard to ensure that our guests have a comfortable and memorable experience, and it is always rewarding to receive such positive feedback.We look forward to a return visit from you in the future.Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Querido señor, Gracias por tomarse el tiempo de compartir su valoración con nosotros en esta plataforma.Nos gusta saber a través de su reseña que todo ha estado su gusto durante su estancia con nosotros. Sentimos el problema que nos refiere con la televisión. Intentamos resolver de inmediato, derivando al departamento afectado, cualquier inconveniente que esté en nuestra mano si nos lo comunican en el momento de producirse. Nuestro equipo está disponible para solventar cualquier incidente, por pequeño que sea, que pueda producirse durante su estancia.Tomamos nota de sus comentarios para intentar mejorar nuestros servicios y nos gustaría mucho que nos concediera una segunda oportunidad.Un cordial saludo,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Sir,Thank you very much for this kind review.Your commendations for our dedicated team members, particularly Yeri and Keilan, are genuinely appreciated. It brings us immense joy to know that their professionalism and excellent service contributed positively to your experience. We're also delighted that the cleanliness of our rooms, the condition of our hotel, and the amenities provided met your high expectations.Ensuring the satisfaction of our guests is our top priority, and it's rewarding to see these efforts reflected in your comments.César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.It would be our pleasure to have you return on another occasion. Very best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Madam,Thank you for the time taken to share your experience of staying with us.We regret to hear that some interactions with our staff did not meet the high standards we strive to uphold. Our team is committed to providing exceptional service, and we will reflect on your comments to ensure a more consistent and welcoming experience for all our guests.It is delightful to learn that you appreciated our hotel's overall condition and the variety of dining options available. We are proud to offer a range of international and Dominican flavors to delight the palates of our guests, and it brings us joy to know that these aspects enhanced your stay.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest,Thank you for taking the time to provide us with your review.We are sorry to hear that your time with us did not meet your expectations. Rest assured that we have taken note of your comments. We aim to provide high standards and quality services to meet our guests' expectations and a negative opinion is an opportunity for us to evaluate ourselves and make the necessary improvements.We hope we can welcome you back in the future.Kind regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado Rodolfo, Agradecemos sus palabras sobre su reciente experiencia con nosotros.Lamentamos que su experiencia con nosotros no haya sido positiva. Nos esforzamos diariamente por satisfacer a nuestros huéspedes y lamentamos no haberlo logrado en su caso. Sentimos que el servicio brindado no haya sido de su agrado, no obstante, nuestro personal suele ser muy bien valorado por su amabilidad y diligencia. Aun así, tomamos nota de su testimonio y revisaremos lo sucedido. Los comentarios de quienes nos visitan son muy importantes para nosotros ya que nos ayuda a saber cómo podemos mejorar en ese aspecto.Esperamos poder recibirle en otra oportunidad. Atentamente,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, Thank you for taking the time to review your stay.We are pleased that, overall, you had an enjoyable stay with us and appreciated our high standards. All feedback is appreciated as it is key to us meeting our guests’ expectations and we will be reviewing your comment with our team.We hope to welcome you back. All the best.César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Teresa,Thank you for the time taken to share your experience of staying with us.We are glad that you had a pleasant stay with us and appreciated our high standards; your satisfaction is our highest reward. It's also great to know that you found our location to be ideal for your requirements.However, we apologise for any inconvenience and have noted your comment.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado Sr. Christian David Ramos, Su excelente reseña nos alegra el día.Con alegría comprobamos que su estancia ha estado a su gusto y que, sobre todo, ha pasado grandes momentos disfrutando de nuestra piscina que tanto gusta a nuestros huéspedes. Nos alegra que su estancia con nosotros le haya dejado tan buenas sensaciones y que todo haya estado a su gusto.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to hear that you found our team amazing and appreciated our gorgeous beach location. Our team works hard to provide exceptional service and create a memorable stay for our guests.It's also great to know that you enjoyed the cleanliness of your room and the overall condition of the hotel as well. We take pride in maintaining a high standard of cleanliness and comfort for our guests.It would be our pleasure to have you return on another occasion. Very best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado señor, Su excelente reseña nos alegra el día.Nos complace saber que la limpieza de nuestras habitaciones, el estado del hotel, el servicio brindado y las amenidades de las habitaciones hayan sido de su completo agrado. En Barceló Bávaro Palace All Inclusive, nos esforzamos por ofrecer instalaciones impecables y un servicio excepcional para que nuestros huéspedes disfruten de una estancia inolvidable.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado señor, Su excelente reseña nos alegra el día.Nos complace saber que la limpieza de la habitación, el estado del hotel, el servicio y las comodidades de la habitación fueron de su agrado y cumplieron con sus expectativas. En Barceló Bávaro Palace All Inclusive, nos esforzamos por ofrecer instalaciones de primera calidad y un servicio que haga sentir a nuestros huéspedes como en casa, disfrutando de la belleza natural de Punta Cana.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Evelyn,Thank you for taking the time to share your review.We deeply regret to hear that certain aspects of your stay did not meet the high standards we strive to provide our guests. Your experience with the buffet and the unfortunate incident with the beer have been noted with concern. We assure you that we offer a wide gourmet selection that usually delights our guests, and we regret any lapse in our beverage service.Regarding your VIP experience, it saddens us that it did not live up to your expectations. Our VIP guests usually revel in the heightened level of service and added amenities, and we are disheartened this was not your impression. Concerning the night club and DJ, entertainment is a cornerstone of our resort experience, and we apologize if we fell short in this area. We are also addressing your comments about the bowling room odor to ensure a comfortable and enjoyable environment for all activities.However, we are pleased to hear your commendations regarding the beauty of our pool, beach, and views. Our goal is to provide a tropical paradise with exceptional service, and we are glad you appreciated these elements of your stay. We are also grateful for your positive remarks on our service, despite the concerns you've raised, which we take seriously in our commitment to improvement.Your insights are invaluable to us and we would like to assure you that we continually aim to enhance our guest experience. Your constructive comments have been shared with the relevant departments.We hope we can provide you with an improved stay in the future. Kind regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear guest,Thank you for the time taken to share your experience of staying with us.We sincerely regret the inconvenience you faced with the shower drain in your room. Please rest assured that our team is dedicated to ensuring every aspect of our guest's stay is comfortable and well-appointed.We are delighted to hear that you enjoyed the variety of restaurants and the quality of service provided by our waitstaff. It is also heartening to know that you found our property well-maintained and our rooms clean and well-equipped. Our commitment to providing exceptional service remains steadfast, and your recognition of our efforts is greatly appreciated.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Madam,Thank you for taking the time to share your review.We are deeply saddened to hear about the challenges you faced during your stay, particularly the difficulty in obtaining bottled water for your young child. Our aim is to provide convenient and efficient service, and it seems we fell short in this instance. We regret any frustration this may have caused.We are also concerned to know of the hygiene issues you mentioned. Cleanliness is a priority for us, and we typically receive high marks in this area; however, your experience signals a need for us to review our procedures. Moreover, the health and safety of our guests are of the utmost importance, and the situation described regarding food safety is distressing. We have rigorous standards for food preparation and handling, and we take any reports of this nature very seriously.It is important to highlight that we have an internal Quality Control Coordinator, to ensure Hygiene and Sanitary Procedures are being complied with in accordance with the company's policies, in addition, the renowned company Cristal América Consulting frequently carries out audits in our hotels in how much hygiene and health measures, where we can ensure that our hotel is a safe and disease-free complex.Please rest assured that we continuously strive to meet and exceed our guest's expectations, and we truly regret any instances where we may not have achieved this during your visit.We hope we can provide you with an improved stay in the future. Kind regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado huésped, Su excelente reseña nos alegra el día.Nos complace enormemente saber que la limpieza de nuestras habitaciones, el estado del hotel, la calidad de nuestro servicio y las comodidades de la habitación estuvieron a la altura de sus expectativas. En Barceló Bávaro Palace All Inclusive, nos esforzamos día tras día para ofrecer experiencias memorables a nuestros huéspedes y es un honor para nosotros que usted haya disfrutado de una estancia tan satisfactoria.Nos entusiasma saber que hemos logrado nuestro objetivo de proporcionarle un servicio excepcional y esperamos seguir siendo su elección predilecta para futuras vacaciones en Punta Cana.A la espera de su regreso, aprovechamos para enviarle un cordial saludo,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear guest, Thank you for taking the time to share your review.While we do carry out maintenance whenever necessary to ensure that our facilities are up to date, we have noted your comments. It is important to address that the hand, foot, and mouth disease spread from person-to-person through direct contact with unwashed hands or surfaces contaminated with feces. It also can be transmitted through contact with an infected person’s saliva, stool, or respiratory secretions. However, It is also important to remark you that Barceló Bávaro Palace has a Quality Control Coordinator to ensure the proper follow up on cleaning procedures in rooms, midpoints of consumption around the resort, Kids Club, among others; having been recognized by Cristal America Consulting - Check Safety Group, for our effort and performance in hygienic and sanitary risks control.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Roxana,Thank you for the time taken to share your experience of staying with us.We are sorry to hear that you felt our service fell below the standards expected of us and apologize for any inconvenience. Your remarks have been duly noted and will be reviewed with our team.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Madam,Thank you for the time taken to share your experience of staying with us.While we regret to hear of any inconvenience caused, we are delighted that you had a pleasant experience during your stay with us. We are proud of the high level of personal service that we offer, so it is also rewarding to receive your positive feedback about our team members.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado Huésped, Reciba un cordial saludo por parte de todo el equipo que conforma Barceló Bávaro Palace.Lamentamos que su estancia con nosotros no haya sido del todo positiva ya que es lo contrario a lo que hubiéramos deseado. Esperamos tener una segunda oportunidad para demostrarle nuestro compromiso con la excelencia en el servicio.Atentamente,Cesar GüílamoGeneral Manager at Barceló Bávaro Palace.

Dear Madam,Thank you for taking the time to share your review.We are pleased that you made use of, and enjoyed, our gym and pool. However, we regret that some aspects of your stay fell short of your expectations, and we sincerely apologise for the inconvenience caused. All your comments have been noted, as we strive to offer the highest quality of comfort to our guests.We hope we can provide you with an improved stay in the future. Kind regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado Huésped,Gracias por habernos elegido como destino de sus vacaciones, apreciamos enormemente saber que pudimos superar sus expectativas al 100%.Estaremos muy complacidos de recibirles en nuestras instalaciones y que nos permita ser parte de su experiencia en el Caribe una vez más.Atentamente, Cesar GüílamoDirector GeneralBarceló Bávaro Palace

Estimado Huésped, Reciba un cordial saludo por parte de todo el equipo que conforma Barceló Bávaro Palace.Lamentamos que su estancia con nosotros no haya sido del todo positiva ya que es lo contrario a lo que hubiéramos deseado. Esperamos tener una segunda oportunidad para demostrarle nuestro compromiso con la excelencia en el servicio.Atentamente,Cesar GüílamoGeneral Manager at Barceló Bávaro Palace.

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Mr Ray,Thank you for sharing your experience with us.We regret to hear that your culinary experience and the impression of our staff's demeanor did not align with the high standards we strive to uphold. Our team is dedicated to providing exceptional service, and it is disheartening to learn of any instance where we may have fallen short. We are, however, delighted to know that the beauty of our resort made a lasting impact on you and that you found the cleanliness and condition of our rooms, as well as the amenities provided, to be to your satisfaction. At Barceló Bávaro Palace All Inclusive, we take pride in our ability to offer a pristine environment where our guests can enjoy a multitude of activities and relaxation. It is gratifying to know that these aspects of your stay were highlights during your visit.We are looking forward to welcoming you again. All the best!César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, Thank you for this great review.We are glad you had a pleasant experience; your positive feedback inspires us to continue with our efforts.We look forward to welcoming you back soon. Kind regards,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Lucia,Thank you for the time taken to share your experience of staying with us.We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible.However, we have noted your comments regarding the internet service. Nevertheless, we are glad that the high standards we set ourselves met your expectations.We hope to welcome you back. Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Sir,Thank you very much for this kind review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado huésped, Muchas gracias por el tiempo que ha dedicado a escribir esta reseña sobre nuestro hotel.Lamentamos si su experiencia no estuvo a la altura de sus expectativas, en cuanto a la atención recibida y le pedimos disculpas. Nuestro equipo trabaja a diario para la satisfacción de nuestros huéspedes y nos apena no haberlo logrado en su caso y en general todo nuestro personal suele recibir excelentes valoraciones por parte de nuestros clientes. Tomamos nota de su comentario y nos encargaremos de comunicarlo al departamento correspondiente, a fin de revisar lo ocurrido, si bien nos hubiese gustado tener más datos de qué fue lo que pudo molestarle.Gracias por su confianza y esperamos verle pronto de regreso. Un saludo muy cordial,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Dear Ms. Lynn,We'd like to thank you for this positive feedback about your stay in our hotel.It brings us immense joy to learn that our dedication to maintaining impeccable standards of cleanliness and service has contributed to a memorable experience during your stay. Our team takes great pride in ensuring that every guest is provided with top-quality amenities and a comfortable environment, reflecting the serene beauty of Punta Cana. Your kind words serve as a testament to the team's hard work and the high standards we uphold at Barceló Bávaro Palace All Inclusive.We are thrilled that you would consider returning to our resort. It is guests like you who make our job so rewarding, and we look forward to the opportunity to welcome you back for another splendid vacation.It would be our pleasure to have you return on another occasion. Very best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Dear Ms. Mackenzie,We'd like to thank you for this positive feedback about your stay in our hotel.We are delighted to hear that you felt safe and well-cared for throughout your visit, as our team strives to ensure the security and comfort of all our guests. It's also a pleasure to know that our staff's friendliness contributed positively to your experience.We are grateful for your appreciation of the diverse culinary offerings and the engaging entertainment provided. Your commendation of the room's cleanliness and the hotel's condition is most gratifying to us. While we understand that there were some challenges with language barriers, we continually work on enhancing our communication skills to better serve guests from around the world. Moreover, we are dedicated to maintaining a high standard for our room amenities and service, and your feedback is an essential part of our ongoing effort to improve in these areas. Thank you for choosing Barceló Bávaro Palace All Inclusive for your vacation. We are thrilled that you had a fantastic time and we look forward to the opportunity to welcome you back for another memorable stay.It would be our pleasure to have you return on another occasion. Very best wishes,César Güílamo MontillaDirectorBarceló Bávaro Palace

Estimado Huésped,Gracias por habernos elegido como destino de sus vacaciones, apreciamos enormemente saber que pudimos superar sus expectativas al 100%.Estaremos muy complacidos de recibirles en nuestras instalaciones y que nos permita ser parte de su experiencia en el Caribe una vez más.Atentamente, Cesar GüílamoDirector GeneralBarceló Bávaro Palace

Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.Your kind words regarding the ambiance of our tropical paradise are genuinely appreciated, and we are thrilled that our team's dedication to service excellence resonated with you. It is wonderful to know that our array of dining options met your expectations and contributed to a memorable culinary journey.We are also grateful for your recognition of our commitment to cleanliness and the high standards we uphold for our facilities. Our team takes great pride in ensuring that every guest enjoys a comfortable and enjoyable stay, complete with the thoughtful amenities our rooms offer.It would be our pleasure to have you return on another occasion. Very best wishes,

Dear Mr Louis,Thank you for sharing your experience with us.We are disappointed to learn that you had to wait for over an hour to receive your dinner. We apologize for the inconvenience this may have caused you. We will address this issue with our restaurant team to ensure that our service is timely and efficient for all our guests in the future.We are looking forward to welcoming you again. All the best!

Dear Sir,Thank you very much for this kind review.We are thrilled to learn that our dedicated staff made a lasting impression with their friendliness and professionalism. It brings us immense joy to know that you found our hotel to be a wonderful retreat and that our various amenities added to the enjoyment of your vacation.Your recommendation to friends and family is the highest compliment we could hope for, and we thank you for your endorsement. At Barceló Bávaro Palace All Inclusive, we strive to create unforgettable experiences, and your review reaffirms our commitment to excellence.We look forward to a return visit from you in the future.Best wishes,

Dear Guest, We would like to thank you for trusting in our Barceló Bávaro Palace, we are glad that you spent an amazing time in our wonderful hotel, and that we were able to meet your expectations. We would be grateful to welcome you back in our little Caribbean paradise. Regards, Cesar GüílamoGeneral Manager at Barceló Bávaro Palace

Estimada Señora, Sentimos mucho su malestar.Lamentamos profundamente que el servicio no haya estado a la altura de sus expectativas y que la variedad y temperatura de los alimentos no hayan cumplido con lo deseado. Nos esforzamos por ofrecer una amplia gama de opciones gastronómicas y un servicio excepcional, por lo que sus comentarios son especialmente importantes para nosotros.En cuanto al código de vestimenta, nos esforzamos por mantener un equilibrio entre la comodidad de nuestros huéspedes y la creación de un ambiente especial en cada uno de nuestros espacios. Entendemos que pueda haber causado confusión y tomamos nota de su observación.Nos apena saber que las actividades no fueron de su completo agrado. Nuestro equipo de entretenimiento trabaja incansablemente para proporcionar una amplia variedad de entretenimiento de calidad, y sus comentarios son valiosos en nuestro afán de mejora continua.Por otro lado, nos complace que haya disfrutado de nuestras piscinas y que la limpieza de su habitación haya sido satisfactoria. La satisfacción de nuestros huéspedes es nuestra principal prioridad y comentarios como el suyo nos ayudan a mejorar la experiencia en nuestro hotel.Reciba un saludo cordial,