Electricity would drop in the room FREQUENTLY. Leaving you with no AC and no running water.
John
於 2025 年 6 月住了 5 晚
4/10
Not happy overall, frequent key issues, frequent air conditioning fail, bar tenders not that helpfull,
Spent most of the time running. Between my villa and front desk 2 miles away.
Pawandeep
於 2025 年 7 月住了 4 晚
8/10
Is very good
Luan
於 2025 年 7 月住了 6 晚
8/10
The hotel needs overall needs updates but the staff is absolutely amazing. Hugo that works at the buffet took care of us all week, he works the breakfast and dinner shift, Jose Manuel is also super amazing and Luis at the pool bar makes you feel like family. The food is good and the El gourmet restaurant was our favorite.
Jeannette
於 2025 年 7 月住了 7 晚
10/10
Staff kind and helpful. Great stay!
Ameera
於 2025 年 5 月住了 3 晚
2/10
El primer día se nos fue la luz 4 veces y el aire acondicionando del cuarto no funcionaba lo reporte de inmediato y cuando pasaron dos horas fui a quejarme para que me cambiaran de cuarto y me dijeron que el proceso era que mantenimiento revisara el aire antes de cambiarme de cuarto, cosa que me pareció ilógica ya que debían cambiarme de cuarto de inmediato y luego resolver el problema. Finalmente me cambiaron de cuarto y luego en este la cerradura para abrir el cuarto dejo de funcionar.
En cuanto al servicio del personal estuvo bien pero la facilidades del hotel necesitan un buen mantenimiento.
Quedarme aquí fue una odisea y llame a Expedia para que me cambiaran de hotel y lo único que me ofrecieron fue un 15% para una compra futura que ni siquiera fue un reembolso. Quedé descontenta con Expedia y el hotel
Yojahinaliz
於 2025 年 7 月住了 3 晚
10/10
The food options and staff were incredible! There was always availability for a chair at the beach or pool. Would recommend the ocean front room. We will be back!
Kristine
於 2025 年 6 月住了 7 晚
8/10
We would have rated as excellent because staff and food were great.,Pedro at the Gym was very professional. Unfortunately the privilege club was the bad part of our staying. We pretty much spent more than two hours trying to tell them repeatedly that we were not interested and more finance persons were coming to the table to convince us to became a member. They are trying to sell a type of time share/vacation packages without any legal documents or set brochure prices.It is a shame and bad look for Bahia Principe that Privilege Club membership is a scam.
Luca
於 2025 年 7 月住了 4 晚
10/10
nice hotel, the beach its not the best Ive seen but the hotel its still good, they can maybe add a little bit of more activities but overall it was nice!
Nallely
於 2025 年 7 月住了 4 晚
6/10
The food was always dry and very limited choices. We have been to the same resort in Jamaica and it was 10 times better.
Patrick
於 2025 年 7 月住了 3 晚
6/10
The staff was very friendly, the food was great, and the pool was clean. However, the beach water is not clear (at least in July), and no one swims at the beach due to the presence of jellyfish. The hotel is located far from any attractions or activities. The smell of the sewer enters the room, especially at night. Overall, I'll rate this hotel 6
Benkis
於 2025 年 6 月住了 7 晚
10/10
Good quality service, food and entertainment
Osvaldo
於 2025 年 7 月住了 3 晚
6/10
Rooms are outdated, air conditioning doesn’t work, restaurants are not included in the all inclusive…
amanda
於 2025 年 7 月住了 3 晚
10/10
Bello
Maylen
於 2025 年 6 月住了 5 晚
6/10
I had more or less a great time at the property, just
Shalencia
於 2025 年 7 月住了 3 晚
6/10
A la carte dinners were great and the fact that you can make the reservations through their app was amazing. The big downfall for me is that you go on a Caribbean beach vacation to a hotel with no swimmable beache The beach has no waves, looks super inviting but it’s inundated with jellyfish. We had to pay extra to go to other beaches around the area.
Lauren
於 2025 年 6 月住了 7 晚
6/10
Resort is very clean...not enough entertainment...staff is friendly...my shower was broken..not enough beverage stations to stay hydrated
CHRIS Anne
於 2025 年 7 月住了 3 晚
10/10
The entertainment staff were great. Anderson was our waiter at some of the restaurants and he was always happy to see us. Alexander the pool bartender was awesome. Made the best drinks. Overall it was a great vacation experience for my wife and I.
Scott
於 2025 年 6 月住了 8 晚
10/10
It was one of my best moments vacation I ever had food party’s people working there were awesome will be back there again
Miguel
於 2025 年 7 月住了 3 晚
10/10
Alojamiento es excelente, la comida es deliciosa, el personal super servicial, muy detallista con tu hospedaje. Gente maravillosa .
Pero... hay que saber, que la playa es un lodazal, si lo que buscas son aguas cristalinas a la puerta de tu hospedaje no lo tienes. No te puedes prácticamente meter, porque el agua esta turbia y llena de medusas que no se ven cuando te pican. Es verdad que no tiene sargazo, pero es una pena que esté la playa para mirarla....
Laura García
於 2025 年 6 月住了 8 晚
10/10
We all had a great time. The kids loved the pool. Watch out for jellyfish’s at the beach.
Laura
於 2025 年 6 月住了 5 晚
10/10
I had a good time
minejong
於 2025 年 6 月住了 6 晚
8/10
Great service, super friendly people, but the solicitors/salesman in the lobby were friendly but very aggressive at times.
Ajamu Adofo
於 2025 年 6 月住了 3 晚
6/10
Our stay at the Bahia Principe Grand La Romana was not what we expected. When checked in we were told that our room had on king size bed and a small. bed. I told them that was unacceptable as my reservation stated four person and was supposed to include two beds in the room. The rooms need to be modernized. Our room bedit was loose and shook. Also the bathroom in our room had an bad odor from the water. coming out from the shower and toilets. Food was ok but not great, We had a better time at Bahia Fantasia at Punta Cana than at this Resort. The staff was great and very pleasant. Another thing that we noticed when we arrived was the lack of parking at the resort. We drove and had to wait 15 minutes for a parking spot. We will not be back to this Bahia Resort.
Nelson
於 2025 年 6 月住了 5 晚
10/10
I liked everything about this resort!... Customer service was excellent!... Even though I didn't love the buffets (sensitive stomach) there were many options