Very clean, good location, good design. I had a unit with full kitchen and it is well equipped. The shower not working properly, the water is a bit warm but not hot. Centrally located, near the bars, restaurant, pedestrian street, beach. Great location, buy can be noisy for certain people. The phone number given in Hotel.com is out of service, but I wrote them and they give me a good one.
Jean Pierre
於 2025 年 4 月住了 4 晚
6/10 一般般
AmAnda
2025 年 3 月 28 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
Loud, central, and stylish—but not for light sleepers. The party is right outside, privacy is minimal (gap in the shades), and cash payment may be needed. The loft is dark, making makeup tricky. Great if you’re independent and up all night, but not a resort vibe. Sayulita itself is amazing!
AmAnda
於 2025 年 3 月住了 6 晚
10/10 有夠讚
Rebecca
2025 年 3 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Rebecca
於 2025 年 3 月住了 6 晚
10/10 有夠讚
Xavier
情侶出遊, 團體旅遊
2025 年 3 月 18 日
喜歡:整潔度、員工素質和設施服務
Es muy bonito el loft y su ubicación es excelente pero tiene varios puntos que mejorar; no cuenta con wifi, no cuenta con tv sólo esta la base, la recamara de la parte de arriba no tiene cortinas, es imposible domir porque pega el sol desde las 6 am, se renta para 3 personas y solo dan 2 toallas y faltan cobijas en estas fechas esta muy helado y las cobijas no son para nada calientes.
Xavier
於 2025 年 3 月住了 2 晚
2/10 很糟糕
Paul
家庭旅遊
2025 年 3 月 2 日
不喜歡:員工素質
Worst experience we’ve ever had
The property is very loud at night, lots of confusion during check-in and checkout, and very poor communication
Paul
於 2025 年 2 月住了 3 晚
2/10 很糟糕
Katherine
團體旅遊
2025 年 2 月 6 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Located right next door to club. No insulation so it was cold at night, loud music until 4:30am and no hot water or standard amenities like towels, blankets etc. Stay anywhere else.
Katherine
於 2025 年 1 月住了 2 晚
10/10 有夠讚
Liliana
家庭旅遊
2025 年 1 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice and spacious property, great location, a block from the plaza. Nice and clean. Staff are wonderful people. Totally recommend. 😃
Liliana
於 2025 年 1 月住了 4 晚
10/10 有夠讚
Heather
2025 年 1 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is such a sweet and charming hotel. I loved waking up and opening all of the sliding windows and feeling like I was in a treehouse. It is right in the middle of the action, so if you are a light sleeper or do not plan on partying all night I would highly recommend getting something further away. The music never really stops, and the windows do not stop the sound from the street at all. On one particularly bad night, someone started construction at 2 am in the space directly under us with their music blasting. It was such a bummer to have slept so poorly there because I loved everything else. Staff was great.
Heather
2/10 很糟糕
KELEEN
團體旅遊
2025 年 1 月 1 日
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Poor communication - Rooms not as advertised
The check in experience was terrible. It says to contact them 24 hrs in advance. I called, emailed, and messaged on the app. The hotel never responded to us.
There is not a front desk, but luckily we found cleaning staff that was able to communicate with the management and they let us into our room.
We weren’t provided any information including wifi passwords. The AC units didn’t work and there was no water pressure in the shower (literally none). We had to wash our hair in the bathroom sink which had an abundance of water pressure. Very odd.
At checkout - they let us know that they messaged on WhatsApp. This is important information to put in the listing, especially if you’re accepting reservations on an app but won’t be communicating through the app, pick up phone, or return emails.
KELEEN
於 2024 年 12 月住了 1 晚
6/10 一般般
Robert
家庭旅遊
2024 年 12 月 27 日
不喜歡:員工素質、設施服務和住宿環境和硬體
No one to check me in, super noisy till 3 am and terrible customer service.
Robert
於 2024 年 12 月住了 4 晚
10/10 有夠讚
Christina
2024 年 9 月 9 日
Christina
於 2024 年 8 月住了 2 晚
10/10 有夠讚
Christina
2024 年 8 月 20 日
喜歡:整潔度、員工素質和住宿環境和硬體
My favorite restaurants were literally steps away. The shopping on the short walk to the beach was amazing. Staff texted me when needed and responded to a request within minutes. Can't ask for better!!
Christina
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Heather
2024 年 8 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved it!! Very unique place, super cute!!
Heather
於 2024 年 8 月住了 4 晚
10/10 有夠讚
CHELSIE
情侶出遊
2024 年 6 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean room, lovely outdoor seating for the lofts, friendly staff, close to everything. I would definitely stay again!
CHELSIE
於 2024 年 6 月住了 2 晚
6/10 一般般
Dirk
2024 年 4 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No water first day.
No hot water at all.
Property manager keeps a very close eye on tenants.
Dirk
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Rachel
2023 年 6 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Great location. Large and comfortable room
Rachel
於 2023 年 5 月住了 1 晚
10/10 有夠讚
Brendon
2023 年 3 月 20 日
Brendon
於 2023 年 3 月住了 13 晚
8/10 不錯哦
Tracey
家庭旅遊
2023 年 3 月 19 日
喜歡:員工素質
We recently returned from Sayulita and our stay at the Papelillo lofts. Positives of this unit; You are in the heart of the city, the unit itself (Loft 6) gave of plenty of space, short walk to the beach. The lady on site "Mariana" is so very lovely. There is a language barrier but we used google translate to communicate which worked well. The con to the unit for myself was the lack of cleanliness (counters, floors, bathroom ect). I did not complain as that is not my way. I did ask for dish clothes and dish towels and Mariana provided these for us quickly. I knew when booking this unit that it was in the heart of the city and that there would be nightly noise to the wee hours of the morning. (this held true) I knew this before i booked and brought earplugs and headphones. If you want a quieter place you will need to sleep outside of the downtown core. Overall, we enjoyed our time in Sayulita.
Tracey
於 2023 年 3 月住了 7 晚
10/10 有夠讚
Ury
2023 年 2 月 7 日
Ury
於 2023 年 2 月住了 2 晚
10/10 有夠讚
Leslie
情侶出遊, 團體旅遊
2022 年 12 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
The lofts are really cool urban flats. Open spacious floor plan Beds are super comfortable and we appreciated the nice linens. It is a great location close to everything. Be prepared for a bit of noise but it's worth it! We would stay there again
Leslie
2/10 很糟糕
Caren
情侶出遊
2022 年 5 月 31 日
不喜歡:員工素質、設施服務和住宿環境和硬體
The room was big, however, it was dark. There were no hangers for the shower towels, so they had to be spread out throughout the room. There was no staff when I arrived. There was one person that worked in the store next door that open the door of the hotel and my room. I was given no instructions and I was charged the wrong amount because she didn't work there. The next someone that worked in a nearby hotel came to the Papelillo Lofts to charge the remaining amount. There was no one in the hotel that worked there, only the cleaning lady.
At the end of my stay the property manager that I had contact only with WhatsApp messages, charged me $200 MXN pesos (appx. $10 DLR) for staining a face cloth. I did not stain it because the only face cloth that I used was still in the bathroom and it was perfectly fine. I tried to talk and explain that that wasn't my fault, but they insisted that I had to pay it anyway. I definitely don't recommend this property to anyone.
Caren
於 2022 年 5 月住了 3 晚
10/10 有夠讚
Brooke
情侶出遊
2022 年 3 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved staying here, we stayed in loft 3 and it was wonderful. The staff was very nice and even though there isn't a front desk they very promptly answered my messages through Expedia. The room was very clean and nice when we arrived. The cleaning service is phenomenal she was the sweetest women I've ever met. The staff doesn't speak english but we had no problems communicating with them using google translate or text messages. There was a fan in our room and with it on we couldn't hear any noise from outside which was great since the location is practically steps from the square and the taco stand with the best pastor in town is directly below you. We were literally 3 minutes from the beach, 2 from the square, and there was an Oxxo right across the street for snacks and water. This place was very well priced for how comfy the bed was, how nice the bathrooms were, and its location. Our loft didn't have a living room or kitchen but I know others do and ours did have a mini fridge and microwave. I wouldn't recommend this for a family with younger kids but for people in there twenties or families with kids 12 and up or a couple this is a great place if you're looking to be a short away from the best restaurants, the beach, and the night life this is the perfect place to stay. Not to mention the Wifi was also fantastic. After reading some reviews I was skeptical of how my stay would go but the amenities and service blew me and my boyfriend away.
Brooke
於 2022 年 3 月住了 5 晚
2/10 很糟糕
Shannon
2022 年 2 月 22 日
不喜歡:整潔度和員工素質
I was not given a correct key on check in
Shannon
於 2022 年 2 月住了 2 晚
8/10 不錯哦
Sean
團體旅遊
2022 年 1 月 3 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Big, Clean, Central
Big, hip, spacious place in the heart of downtown. Close to everything, but also a bit noisy at night, so just be aware of that. The place was clean and nice. We enjoyed it.
Sean
於 2021 年 12 月住了 2 晚
2/10 很糟糕
Eric
2021 年 12 月 11 日
喜歡:整潔度
不喜歡:員工素質
Bad management
The place is nice though expensive I thought. But the management of the place was terrible. I could not pay with my credit card and had to assume more fees to pay with Paypal. The Internet was running at 1MB/sec, impossible to do zoom calls. I was supposed to get a refund for my 3rd night (I cancelled it to go elsewhere) and it has been 1 month and I am still chasing after my $. Its just not worth the trouble.