Hotel Palmeras

3.0 star property
Travelers relax beneath pool umbrellas at this urban escape where local cuisine meets beachside atmosphere, creating a perfect city retreat

Choose dates to view prices

Hotel Palmeras stands in the city center offering a lively sanctuary for visitors. Guests savor meals at Terra Café, enjoy freshly brewed coffee, and afterward relax in the spa tub or beside either of the two refreshing pools.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Economy Studio

8.0 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Ceiling fan
Rainfall showerhead
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

7.2 out of 10
Good
(5 reviews)

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Master Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Refrigerator
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed
  • Sea view

Economy Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Ceiling fan
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds
  • City view

Economy Double Room

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Down duvet
Ceiling fan
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds
  • City view
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About the neighborhood

Located in Zona Dorada, a neighborhood in Bucerías, Hotel Palmeras is in the entertainment district and near the beach. Nayar Vidanta Golf and Mayan Palace Nuevo Vallarta Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa Bucerías and Bay of Banderas. Los Arroyos Verdes and Splash Water Park Vallarta are also worth visiting. Spend some time exploring the area's activities, including whale-watching. Visit our Bucerías travel guide
Map
35 Lázaro Cárdenas, Bucerías, NAY, 63732

What's nearby

  • Atardecer en la playa de Bucerías, México
    Playa Bucerías
    1 min walk - 0.1 km
  • Art Walk Bucerias
    3 min walk - 0.3 km
  • Parish of Our Lady of Peace
    5 min walk - 0.5 km
  • El Tigre Golf at Paradise Village
    16 min walk - 1.3 km
  • Los Arroyos Verdes
    16 min walk - 1.3 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR)
    27 min drive

Restaurants

  • The Fat Boy, Sea Food
    5 min walk
  • Karens Place
    4 min walk
  • Mr Cream Pancakes & Waffles
    5 min walk
  • La Postal
    1 min walk
  • Mariscos El Payo
    6 min walk

About this property

Hotel Palmeras

Hotel near Playa Bucerías
Take advantage of a coffee shop/cafe, a bar, and a restaurant at Hotel Palmeras. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Concierge services, luggage storage, and tour/ticket assistance
  • Beach towels, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and have comforts such as air conditioning and separate sitting areas.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and ceiling fans

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Terra Café (Cafe & Bar)

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 500 per accommodation, per stay
  • Breakage deposit: MXN 500 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías

Frequently asked questions

Does Hotel Palmeras have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Hotel Palmeras pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Palmeras?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Palmeras?

Check-out is at noon.

Where is Hotel Palmeras located?

Located in Zona Dorada, this hotel is steps from Art Walk Bucerias and Playa Bucerías. Bay of Banderas and Parish of Our Lady of Peace are also within 10 minutes.

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Reviews

Hotel Palmeras Reviews

7.6

Good

8.2

Cleanliness

7.2

Amenities

8.4

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 49 out of 130 reviews
Rating 8 - Good. 38 out of 130 reviews
Rating 6 - Okay. 17 out of 130 reviews
Rating 4 - Poor. 13 out of 130 reviews
Rating 2 - Terrible. 13 out of 130 reviews

Reviews

6/10 Okay

Marieke

Liked: Amenities
A little bathroom touch up would bring this from 3 to a 5. The price was super high for such a 1* bathroom, but friendly staff and nice pool and pool deck were good.
Stayed 1 night in Dec 2025

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was delightful and helpful. In the heart of everything. Only negative was my room was located at ground level fronting the very busy main street and noise was loud and in the room. Otherwise excellent
Stayed 6 nights in Dec 2025

10/10 Excellent

Cori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was great Pool was awesome Well maintained and clean Excellent for walking everywhere We had no water the first night, tank got filled the next day. Not a big deal to us. Authentically Mexican. Would 100% stay there again!!!!!
Stayed 10 nights in Nov 2025

8/10 Good

Ronald

Clean. Tv didn’t work. Noisy music performing very close. Old refrigerator, stovetop and little microwave but not a single glass, plate or fork to use the kitchenette. No shower curtain so water on the floor. Reception didn’t speak English but were very nice. It is fine for our one night stay. The pool looked inviting with available chaise lounges. Convenient to restaurants, etc. Good price.
Stayed 1 night in Jan 2026

10/10 Excellent

janice

Liked: Cleanliness, staff & service, property conditions & facilities
This old Canadian needed some assistance in locating bus etc. counter staff were exceptionally helpful
Stayed 1 night in Oct 2025

8/10 Good

Noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jan 2025

4/10 Poor

Suzanne

Liked: Cleanliness
Disliked: Property conditions & facilities
The staff was great and helpful. The foyer and pool are very nice but the rooms are very dated. The wifi only reached my balcony so really no service or signal. The towels were rougher than sandpaper and shouldn't be used even for cleaning. I don't think I would let my Mother stay there so that's a benchmark on whether or not I would return.
Stayed 1 night in Nov 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and hotel were great but progress in the town is noisy
Stayed 11 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location very close to the beach, dining, shopping. We enjoyed a gorgeous corner suite next to the heated pool. Stunning view of the ocean from the rooftop lounging area. Staff was friendly and helpful and went above and beyond to make our stay memorable!
Stayed 2 nights in Jan 2025

10/10 Excellent

David or Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed to book a last minute stay for one night. We arrived and were very happy we chose this hotel. Super clean and updated perfectly. We will definitely be back and book a longer stay.
Stayed 1 night in Feb 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location… safe and quiet.. pool was awesome staff friendly and helpful.. no issues at all quality place for the price
Stayed 1 night in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Was a good stay. Very clean and friendly helpful staff. Older hotel so it needed a bit of work. Only downfall was no running eatrr so the water would run out until water truvk came. Close to everything amd lots of restaurants.
Back of hotel and pool
Stayed 11 nights in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff.
Stayed 4 nights in Mar 2024

10/10 Excellent

Anthony

Liked: Amenities, property conditions & facilities
Nice room, nice pool, friendly staff. Kitchenette was tough to use
Stayed 1 night in Jun 2024

8/10 Good

betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a junior suite which included stove top, full size fridge, etc. etc. Very large open concept room with king bed. Bathroom was good too. Accommodations are old but pretty much excellent. The pool and lush gardens were beautiful. Very quiet and relaxing even though on Main Street. Restaurant food and staff excellent as well as hotel staff especially Antonio!
Stayed 10 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute centrally located in Bucerius
Stayed 1 night in Feb 2024

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfect location. Very clean. They ran out of water every evening and would not get their tanks refilled till at least 9 AM so you could not shower or flush a toilet and no back up restroom facilities.
Stayed 5 nights in Jan 2025

8/10 Good

Shelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The room was clean and close to the pool. The only issues I had were with the key to my room. It was hard to lock and unlock the door. They also had an issue with water on several mornings.
Stayed 7 nights in Feb 2025

4/10 Poor

Judy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The out side was nice, pool area is nice and the staff try their best. The kitchenette is in rough shape, the utensils are disgusting, and only a pot with no lid and fry pan. The place definitely has potential but it is not worth the price they are charging, until some work is done on the place.
Stayed 14 nights in Jan 2025

10/10 Excellent

Leonard

Liked: Amenities, property conditions & facilities
We went for 3 days to Bucerias to have a little getaway from Puerto Vallarta and chose Hotel Palmeras because of its location on Lazaro Cardenas which doesnt have a lot of through traffic but offers a good selection of decently priced restaurants while only being a couple blocks from the beach. We stayed in Room 2 which has been newly remodeled and enjoyed nice hot showers and good AC. Being a road facing room we had the occasional vehicle noise but sleeps were decent on a firm king size mattress and nice pillows. Last but not least, the reception staff was wonderful and welcoming, speaking decent english but with Mexican hospitality. Thank you for a nice stay!
Stayed 1 night in Dec 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location in Bucerias to enjoy the walkable city. It was unfortunate that our room was in disrepair, we should have said something. As we did not know the condition of the other rooms until our last day, and found out they were beautiful. Note: always speak to the front desk if you have any issues.
Stayed 4 nights in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, basic hotel. Cozy feel and modern lobby. Close to el centro, and Chedraui is well within walking distance.On-site cafe is good and staff are very friendly. Would prefer if no bracelet was needed since it's not all inclusive - hard to find a hotel in tourist area where you can have friends over to hang out for an evening. Visited in the slow season and there were no lights on in the back of the property, so had to use my phone flashlight to come and go from my room to the lobby area at night. Overall would stay again.
Stayed 4 nights in Aug 2024

4/10 Poor

Ronald

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We liked the location,the pool area, the staff and the rooms housekeeping. We were very disappointed with our accommodations. We didn't like the constant moldy smell which lead to sinus and chest problems; odors from the shower drain with no sealed off drain top, no drinking water, 3 mornings without any water; continual dripping kitchen faucet; no hair blower. Upon request; a room safe, a toaster, edible kitchen utensils, and a cooking pot with lid were provided. Our 2 week stay cost us $42,000 pesos in cash, up front. We knew that a refund would not have been a consideration, so we stuck it out. Booking through Expedia we thought we were guaranteed good accommodations but we were wrong.
Stayed 14 nights in Feb 2025

4/10 Poor

Mike

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Check in - it took 20 minutes for someone. to receive me in to the hotel. I was at the front desk and ringing the bell..finally a gentleman arrived and looked disheveled as if he'd been sleeping. This was around 6:30 in the afternoon. I had previously messaged the property to indicate that I'd be arriving around 7:00 pm. The property has been recently renovated...room 1 was very nice and clean. Unfortunately I received a message early in the morning stating there was no water. I had just used the bathroom and couldn't flush the toilet or have a shower. I checked out at 11:00 in the morning and the water truck had just arrived.
Stayed 1 night in Feb 2025

6/10 Okay

Sara

Disliked: Cleanliness, amenities, property conditions & facilities
We had stayed one year ago and were very happy - so we returned. In that year, we found the property degraded. Without explanation, one day no one cleaned the room, no clean towels, nothing. No explanation. In general, cleaning staff never cared. Shower at pool no longer worked. Unit Floor was filthy, terraces never cleaned, counters never cleaned. Terrace Plants unwatered. Requested a second key first day, never got one. Staff was kind and tried to help. WiFi worked 20 percent of the time. Still a Great location.
Stayed 10 nights in Dec 2024