Although staff was always available by Whatsapp and were very responsive to needs when expressed. We did feel at times that it would have been good to know when staff would be available for questions.
Kari
於 2025 年 4 月住了 8 晚
10/10 有夠讚
Edward
情侶出遊
2025 年 4 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great place for a great price. Very close to the beach, restaurants and bars.
Edward
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Gail T.
親子旅遊
2025 年 4 月 24 日
喜歡:整潔度、設施服務和住宿環境和硬體
It was very clean and well maintained. There were items in the room which were needed and useful. Staff was very pleasant. The pool, although very small, was very nice with noodles for my 6-year-old granddaughter to play with in the pool.
Gail T.
於 2025 年 4 月住了 4 晚
6/10 一般般
Tracy
團體旅遊
2025 年 4 月 24 日
不喜歡:整潔度
Friendly staff.
Tracy
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Michael,Weyburn
情侶出遊
2025 年 4 月 21 日
喜歡:整潔度、設施服務和住宿環境和硬體
Staff was extremely helpful and courteous.
Michael
於 2025 年 4 月住了 11 晚
10/10 有夠讚
Genaro
情侶出遊
2025 年 4 月 18 日
喜歡:整潔度、設施服務和住宿環境和硬體
Fast booking confirmation and service of the team
Genaro
於 2025 年 4 月住了 2 晚
8/10 不錯哦
Hugo
家庭旅遊
2025 年 4 月 10 日
喜歡:整潔度、設施服務和住宿環境和硬體
Recommends hotel and would stay here again.
Hugo
於 2025 年 4 月住了 5 晚
10/10 有夠讚
Lorenzo,Mineral De La Reforma
商務旅客
2025 年 4 月 7 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excelente lugar…
Lorenzo
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Anthony
情侶出遊
2025 年 4 月 7 日
喜歡:設施服務和住宿環境和硬體
The property was exactly what you can expect for the price. Pool was very clean. Air condionting in room was excellent. Kitchen had all the supplies if you want to cook. Service was excellent. We arrived early i. The morning the office was closed. We called fanny and ended up waking her up. She was super helpful and rushed over to give us early access at no charge. My fault i should of arranged everything ahead of time. Checkout was super easy and fanny let us checkout very late as we had a night time flight. Location is just a few minutes walk from the beach and downtown. It was super convenient. I would do it again.
Anthony
於 2025 年 4 月住了 5 晚
10/10 有夠讚
I
家庭旅遊
2025 年 4 月 5 日
喜歡:整潔度和設施服務
Well worth the price and location.
I
於 2025 年 4 月住了 1 晚
10/10 有夠讚
YONGWAN
團體旅遊, 家庭旅遊
2025 年 1 月 2 日
喜歡:整潔度和客房舒適度
We spent almost three weeks in beautiful Puerto Morelos, and this was by far the cleanest place we stayed. It had a mini kitchen and a pool, which made our stay even better. You can walk barefoot to a snorkeling spot, and the area is full of great restaurants. Just a heads-up—it can get a bit noisy until early morning, so earplugs or headphones might come in handy!
YONGWAN
於 2024 年 12 月住了 3 晚
10/10 有夠讚
Charlene
2025 年 1 月 1 日
喜歡:整潔度和客房舒適度
Charlene
於 2024 年 12 月住了 14 晚
4/10 不太好
Nicole
家庭旅遊
2024 年 6 月 6 日
不喜歡:整潔度和住宿環境和硬體
No one was at the property and we were sent to a different location. I was traveling with my elderly father and the walk between properties in the heat with our luggage was very hard for him.
Nicole
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Sedona
寵物同遊
2024 年 5 月 16 日
喜歡:住宿環境和硬體
Sedona
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Suzanne
團體旅遊
2024 年 3 月 5 日
喜歡:整潔度和客房舒適度
Suzanne
於 2024 年 2 月住了 14 晚
2/10 很糟糕
Maureen
情侶出遊, 家庭旅遊
2024 年 2 月 19 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Highly recommend NOT STAYING HERE. Puerto Morelos is great and the location is close to everything but the actual property is 1. Not as advertised/not even the building in the pictures and 2. Rundown and gross.
In case you are still considering…
3. There was a single hand towel in our room and when I requested some sort of actual towels for showering was told not until tomorrow. After 3.5 hours and a lot of back and forth we finally ended up with towels dumped on the floor outside our room.
4. The first floor bedroom my in-laws were in did not have locking windows. No deadbolts on either of our doors, just a little push button lock. No key to the safe in our room. One of the windows facing three late night bars didn’t have any sort of covering.
5. Corners of bathroom not swept, gum stuck to floor, curtains so dirty I did not even want to touch them. The giant jug of clean” drinking water smelled funky.
6. No toiletries provided and certainly no robes like in the photos (lol). Only one pool with no outdoor lighting so unusable after 7 pm. If there was any sort of roof deck or restaurant, we did not find them.
Also, the property is in a pretty loud area but we were there on a Saturday and were expecting downtown noise. This didn’t bother us but might bother someone.
Maureen
於 2024 年 2 月住了 1 晚
6/10 一般般
David
情侶出遊
2024 年 2 月 15 日
喜歡:整潔度和設施服務
Our first room had no running water. There was any empty room next door which we were moved into the next day somewhat begrudgingly. Once we were settled and had a bathroom to use things went OK. Location was convenient for our needs though two restaurants across the street often had loud music late into the night.
David
於 2024 年 2 月住了 10 晚
10/10 有夠讚
alfred
2024 年 1 月 18 日
喜歡:整潔度和客房舒適度
Very helpful staff
alfred
於 2024 年 1 月住了 6 晚
2/10 很糟糕
David
2024 年 1 月 1 日
不喜歡:整潔度和住宿環境和硬體
David
於 2023 年 12 月住了 14 晚
2/10 很糟糕
Dexter
2023 年 12 月 29 日
Dexter
於 2023 年 12 月住了 6 晚
6/10 一般般
Leslie,Montpelier
情侶出遊
2023 年 12 月 28 日
喜歡:整潔度
The place was clean and lots of hot water. Easy access to restaurants and the beach.
Now for the downside. Checkin was difficult. First off the place doesn't have a sign. When we arrived, there was no one around. We were having difficulty with our Mexican SIM card and had to go next door to King Scuba to ask if they knew where the management was. They were very kind and tried to call a number we had as well as a number they had. No one answered either number. Not knowing what to do next we waited around and the manager and maid arrived and seemed baffled as to where to put us. They put us in a nice apartment and we asked about WIFI password. After awhile the manager gave us a password that didn't work. But eventually she got the right password. Everything seemed to be fine. After a trip to the store, we found the refrigerator wouldn't get cold but the freezer was refrigerator cold and we used that as a small refrigerator. We could never reach anyone by phone to inform them.
We met another couple on our last day that also could not reach the management to check in. I think this is a common problem.
So no I wouldn't recommend staying here.
Leslie
於 2023 年 12 月住了 5 晚
8/10 不錯哦
Louise
家庭旅遊
2023 年 9 月 17 日
喜歡:整潔度和客房舒適度
Louise
於 2023 年 9 月住了 1 晚
2/10 很糟糕
Lidia Lopez
情侶出遊
2023 年 8 月 11 日
No me permitieron el acceso a la propiedad, exijo el reembolso
Lidia Lopez
於 2023 年 8 月住了 1 晚
8/10 不錯哦
Anne,Milwaukee
2023 年 6 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
The property was quiet and clean and a 2 minute walk to the beach. The pool was small but private. Everything was very close and walkable but still far enough away that it was peaceful. Daniela was very responsive. In fact, she noticed the cab circling the neighborhood looking for the property and stopped us, hopped in the cab and took us to the building. This was very lucky for us as the address given on Expedia is to their business office, not the properties and there are literally no signs. Other than not having the correct address, everything was great.