根據 1,399 則旅客真實評論
4.3 客房整潔度
4.1 服務與員工
4.0 客房舒適度
4.1 飯店狀況
Expedia 智遊網 旅客真實評論
由真實旅客所發表
發表日期:2019年11月29日 在 Expedia 上
The room was basic and a little sparse. Despite advertising a tv in both rooms of a junior suite, there was in fact only one. The hotel offered me a move after I had unpacked, which I declined.
A little incident when one of the cups for me to use,was covered in lipstick !! A platter of fruit was left to cmpensate
來自飯店管理人員的意見
2019年11月29日,由 Guest Experience 所發表,飯店管理人員
Dear guest,
On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us.
We are sincerely delighted you had a memorable and wonderful experience with us. As soon as you informed us about this little issues we worked to solve it.
We are looking forward welcoming you back soon and offer you a better experience!
Kind regards,
Yasmine Bentaher
Guest Experience
由真實旅客所發表
發表日期:2019年11月17日 在 Expedia 上
來自飯店管理人員的意見
2019年11月18日,由 Guest Experience 所發表,飯店管理人員
Dear guest,
On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us.
We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim.
We are looking forward welcoming you back soon!
Kind regards,
Yasmine Bentaher
Guest Experience
由真實旅客所發表
發表日期:2019年11月12日 在 Expedia 上
Relatief groot hotel, dat zeer clean oogt, maar iets te weeg sfeer uitstraalt. Bepaalde zaken zijn verouderd en het geluid tussen de kamers is zeer zwak afgeschermd, waardoor we twee nachten last hadden van de buren.
Storend is het feit dat je moet bijbetalen voor de safe. Dat zijn kleine zaken, maar zo heb je een negatief Ryan Air gevoel.
來自飯店管理人員的意見
2019年11月18日,由 Guest Experience 所發表,飯店管理人員
Dear guest,
Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. I am very sorry to learn that in certain areas we have not quite made the mark and have been unable to deliver the quality service expected. We would be delighted to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
由真實旅客所發表
發表日期:2019年11月11日 在 Expedia 上
來自飯店管理人員的意見
2019年11月18日,由 Guest Experience 所發表,飯店管理人員
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
由真實旅客所發表
發表日期:2019年11月11日 在 Expedia 上
Great location beautiful pool area great breakfast with lots of variety highly recommended
來自飯店管理人員的意見
2019年11月18日,由 Guest Experience 所發表,飯店管理人員
On behalf of the whole team it is a pleasure to transmit you my most sincere gratefulness for taking your time and sharing your feedback regarding your last visit to the hotel with us.
We are sincerely delighted you had a memorable and wonderful experience with us, which is our main aim.
We are looking forward welcoming you back soon!
Kind regards,
Yasmine Bentaher
Guest Experience
由真實旅客所發表
發表日期:2019年11月3日 在 Expedia 上
Fijn rustig buurt, goed onderhouden en haven en centrum op wandelafstand
來自飯店管理人員的意見
2019年11月7日,由 Guest Experience 所發表,飯店管理人員
Dear guest,
Thank you very much for your kind words and for taking your time to review your recent stay with us at H10 Andalucia Plaza.
It is such a great pleasure and inspiration for the whole team to have had the privilege of hosting you, we are delighted to know that you enjoyed your stay with us.
We are looking forward to seeing you very soon in Marbella!
Warmest regards,
Yasmine Bentaher
Guest Experience
由真實旅客所發表
發表日期:2019年11月2日 在 Expedia 上
來自飯店管理人員的意見
2019年11月7日,由 Guest Experience 所發表,飯店管理人員
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
由真實旅客所發表
發表日期:2019年11月2日 在 Expedia 上
Breakfast was excellent and wide selection. Providing coffee and tea making facilities in the hotel room would also be a further improvement
來自飯店管理人員的意見
2019年11月7日,由 Guest Experience 所發表,飯店管理人員
Dear guest,
Thank you very much for sharing your warm and full of kindness words regarding your last stay at H10 Andalucia Plaza with us.
We do feel sincerely delighted for your feedback, which make us proud of our daily work. We do feel very happy you had a wonderful experience as the shared one and that we could enjoy your holidays in Marbella.
Surely I will pass your mentions to the staff, who will be more than proud.
We all look forward welcoming you back soon!
Kind regards,
Yasmine Bentaher
Guest Experience
由真實旅客所發表
發表日期:2019年11月1日 在 Expedia 上
來自飯店管理人員的意見
2019年11月7日,由 Guest Experience 所發表,飯店管理人員
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience
由真實旅客所發表
發表日期:2019年10月31日 在 Expedia 上
來自飯店管理人員的意見
2019年11月7日,由 Guest Experience 所發表,飯店管理人員
Dear guest, Thank you very much for taking your time and sharing your experience at H10 Andalucia Plaza with us. We all feel truly delighted to have had the opportunity of hosting you during your holidays. We would be glad to have another opportunity to welcome you again. We are all looking forward welcoming you back soon! Kind regards, Yasmine Bentaher Guest Experience