Is Red Mangrove Divers Lodge pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Red Mangrove Divers Lodge?

Check-in start time: noon; Check-in end time: midnight.

Does Red Mangrove Divers Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Red Mangrove Divers Lodge?

Some rate plans available at this property are all-inclusive.

Where is Red Mangrove Divers Lodge located?

Located in the heart of Puerto Ayora, this lodge is steps from Galápagos National Park and Academy Bay. Fishing Piers and Charles Darwin Research Station are also within 10 minutes.

Red Mangrove Divers Lodge Reviews, Deals & Photos 2025

10/10 Excellent

Jesus Fdo, Durango

2016/1/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para vivir una experiencia única

El hotel es una excelente base para explorar no solo la isla de Santa Cruz, sino las islas vecinas. Tiene la ventaja de que se puede intercambiar noches con el Red Mangrove en Isabela, lo que facilita la movilidad. Un grupo de lobos marinos e incontables iguanas, tomaron parte del área para tomar el sol y del restaurante exterior, como su sitio de "asoleadero", lo que ofrece el plus de convivir MUY DE CERCA con estos increíbles animales; experiencia única e irrepetible en la vida. MUY RECOMENDABLE para quien pretenda explorar las Galapagos

8/10 Good

Esteban J, Buenos Aires

2015/9/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso hotel

La habitación que nos asignaron era espectacular!Era amplia y preciosa! El desayuno en el otro hotel era de primera, en un lugar de paraíso, veíamos desde el comedor a los lobos marinos con los bebés. La zona está alejada del centro pero es muy segura y tranquila. La comunicación con el hotel era un poco complicada porque el hotel está a tres cuadras y el telefono no andaba bien.Sin embargo, el personal tenía una muy buena actitud de servicio y de solucionar todo. Por suerte había leído comentarios y sabía que hay que hacer el check in en el otro hotel y arreglamos directamente con el taxista de ir para allá.

10/10 Excellent

M

2015/9/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Very Nice hotel. Checkin and breakfast are at the other red mangrove hotel, which is only a five minute walk. Great luxurious breakfast. Very big rooms with a nice patio!

8/10 Good

flor, argentina

2015/8/27

Liked: Cleanliness, staff & service, room comfort

El hotel muy lindo, mas lindo es el salon principal del de la isla santa cruz, pero la habitacion es mas Linda y nueva la de isabella. La atencion muy buena!

4/10 Poor

Verified traveler

2015/8/26

Disliked: Cleanliness, property conditions & facilities, room comfort

No es lo que esperaba

Cama estrecha, sin lugar para acceder a ella en uno de sus laterales. No tiene veladores para tener luz cerca a la hora de descansar, y hay que apagar la luz principal y luego llegar a la cama a oscuras. Tiene una especie de cocina como si fuera un apart, pero no tiene utensilios, heladera, cocina, ni nada. Tiene demasiados niveles, siendo muy complicado el acceso para personas con movilidad reducida. Se accede a la habitación por una escalera compleja, en la misma existen tres desniveles más. Mucha oscuridad y olor a humedad.

2/10 Terrible

Verified traveler

2015/7/27

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

- Horrible location - Rooms are far away from lobby (they will call a cab for you when you check in, but to check out, you have to call a cab on your own or drag your bag 10 minutes to the lobby. - Internet signal depends on your room. I couldn't get any signal in my room, even though they said the signal would be strong. You have to pay to use, btw.

8/10 Good

Verified traveler

2015/7/26

Liked: Cleanliness, staff & service, room comfort

Overall experience was positive. The room was clean and staff was friendly and helpful. I paid more but it was nice to have someone meet me at the airport and guide me through the transportation through Santa Cruz.

6/10 Okay

T, New Mexico

2015/7/25

Liked: Cleanliness, room comfort

Disliked: Staff & service

Interesting Hotel But Not Worth A Second Stay

Interesting experience. How many times do you stay in a Mangrove swamp? Waiters in the restaurant were inattentive and unresponsive. Sushi was not good. Hotel reception was pleasant; however, getting a partial refund for airport transportation was difficult and at one point the desk clerk got unpleasant. Don't think they ever refunded the WiFi(which didn't work) access fee. Still haven't received a copy of the itemized bill I requested (they promised a copy via email).

6/10 Okay

Eva, California

2015/7/19

Liked: Cleanliness

Disliked: Staff & service

Nice hotel but lacking personality

The booking of this hotel was suppose to include free internet connection, however the hotel did not honer this and said Expedia was wrong. I was charged for the service. The staff, including waiters at the hotel were not attentive to their guest and were walking around like robots. The food was okay. The room was located away from the main hotel, there were no phones in the room and the phone that was suppose to be used for emergency or to contact the main hotel did not work. The staff (appeared to be in their 20s) running this hotel did not have a leader to guide them or so it seemed. The plus is the beautiful view from the restaurant and the facility was clean.

2/10 Terrible

In, Macau

2015/7/17

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very bad hotel

The rooms is dirty. In the toilet, the flush can not stop, keep leaking water. So much dust on the fan. The air is not only noisy , it turned off by itself midnight. Overall speaking, terrible hotel. There is no staff in the lodge.

8/10 Good

John, Toronto

2015/7/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Puerto Ayora!

Everything was great except for the additional cost to get wifi connection at the resort! Even cheaper hotels at the area provided some sort of wifi connection.

6/10 Okay

marco, Curitiba

2015/7/4

Disliked: Cleanliness, staff & service, property conditions & facilities

Sem manutenção

O local é lindo mas está muito desgastado e mal cuidado!

6/10 Okay

Verified traveler

2015/7/1

Liked: Cleanliness, property conditions & facilities, room comfort

部屋は良いが別館ということで不便あり

部屋自体は良かったのですが、同ホテルはレッドマングローブホテルの別館との位置づけのようで、本館から徒歩3-5分程度歩く必要があります。そのためチェックイン、チェックアウト及び朝食をとるために毎度本館まで歩く必要があり不便を感じました。場所は中心部のはずれにあるものの、ダーウィン研究所までは近く、しかも無料のレンタルサイクルもあり役にたちました。

8/10 Good

Verified traveler

2015/5/15

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Nice accomodations. Poor service.

The hotel on the waterfront is very nice. We were greeted by sea lions and marine iguanas on the hotel deck. Great feature. We were disappointed that the hotel advertized as if our room were on the waterfront, but then were put up in the Divers Lodge, which is a few blocks away from the water. The hotel staff does not appear to have the phone numbers of a taxi company or individual taxis, so getting a taxi was a difficult endeavor. On our last day, we needed an early morning taxi. The evening staff assured us they would have one for us at the appointed time, but the morning staff knew nothing of it. The morning reception staff sent the guard to get us a taxi. I had to personally remind the guard three times as he was flirting with the reception girl and didn't want to be bothered by our urgent request. With still no taxi in site, my wife and I had to heft our gear all the way to the dock on foot. A big fail for customer service. Also, the hotel offers no bottled water, which is standard for all hotels and restaurants throughout the Galapagos and Ecuador. The restaurant prices were so high we didn't bother to eat at the hotel. I'd say the restaurant offerings and prices are not practical for the area. The reception staff assured us that our rooms were safe, but the maid left the door wide open with her keys in our door and the compound door wide open. Any one could have entered our room from the street or hotel during cleaning time.

6/10 Okay

Verified traveler

2015/4/24

Disliked: Staff & service

Value for money paid

Good value for money. Basic but reasonable. Clean, neat and tidy. However there are no staff to be found anywhere. Breakfast is served in the main hotel which is a short walk away.

6/10 Okay

Marisol, Quito, Ecuador

2015/4/24

Disliked: Staff & service

Comfortable but...

The hotel is 3 blocks away from the principal hotel and you have to walk to take breakfast and to make the check in. If you need anything you have to call for somebody on the other hotel. The food is good and the room is clean but the staff is not to pending on the guests and neither helpful.

2/10 Terrible

amar, los angeles

2015/3/23

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

Very poor hotel poor service like a shack bugs included

6/10 Okay

Ron, Oakton,Va

2015/1/25

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

Comfortable hotel with minimal ammenties

The hotel was clean and comfortable but low on amenities. The speed of the Internet connection was frustrating ... It needs to be upgraded !

4/10 Poor

Verified traveler

2015/1/6

Liked: Cleanliness, room comfort

Disliked: Staff & service

I cannot understand previous reviews

The whole point of coming here is the view, the room, restaurant and tours. The room was fine. The place for the view was the restaurant and verandah. The verandah furniture were full of sea lions and the floor full of the biggest piles of excrement you have ever seen. The seals then move through it and climb on the furniture again. We were told that two thirds of the menu was unavailable and we could not get service without going to the kitchen and asking... This over a couple of days.

8/10 Good

Paul, New York

2014/11/8

Liked: Cleanliness, staff & service, room comfort

Hotel did not have our Reservation

Hotel did not have our Hotels.com reservation! They had no idea we were coming. With luck of the low season they had a room available. Took hotels.com till our check out day to confirm payment and the reservation with the hotel. Hotel was good, well located, included free use of bicycles for the duration of stay which is very usfull there. Rooms were basic but clean.

8/10 Good

Paul, New York

2014/11/8

Liked: Cleanliness, staff & service, room comfort

Did not have our reservation!

Hotels.com did not communicate the reservation with the hotel. They had no idea we were coming and had no reserved room for us! Luckely we traveled in the low season and there were rooms available. Hotel was clean, well located, simple. The free use of bicycles was very usefull and a benifit of this hotel.

8/10 Good

Verified traveler

2014/11/8

Liked: Cleanliness, staff & service

過ごしやすい快適なホテル

本館からは徒歩で3分ほどと離れているものの、快適に過ごすことができました。こちらにはスタッフは常駐していませんが、電話で連絡を取ることができるので安心です。WiFiのつながりが弱かった点もありましたが、スタッフの方々も気さくで心地よく滞在することができました。街の中心部までは徒歩10分圏内です。

6/10 Okay

Verified traveler

2014/10/28

GALAPAGOS TOUR

Nice clean hotel in a quiet neighborhood,but to our surprise we found out that this is actually a branch of main hotel with NO amenities,the main hotel is about 5 minutes walk from this location. On our arrival we had to call main hotel through a phone located on a window sill and was told to come down to main hotel to register and pick up room key. We found this very strange and inconvenient.Also only main hotel has restaurant where you can have breakfast dinner etc,but you may not want to walk there every morning for breakfast. This location is walking distance from main street ,but make sure you remember some of the landmarks since there is no street name posted any where. We were lost on the first night! Also hardly any shop or Travel Agent will accept credit card in Galapagos,everything is in CASH.

8/10 Good

Ricardo, Bogota

2014/10/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular WIFI service, but EXCELLENT Room for rest

Well, the main building of the hotel, is excellent...really clean, with one of the best sights from the restaurant, but in the extension of the hotel, which is located 4 blocks aprox from there, has poor neighborhood, no sight...almost nothing around...and the internet service was regular. Also, you should know that Galapagos is for adventures, tours, cycling, diving/snorkelling...etc, and you will go to your bed just for the night...and thats where this extension is awesome, the room is really comfortable to rest.

6/10 Okay

Ben, United States

2014/10/18

Liked: Staff & service

A solid option

Ok so here is the scoop: it is important to realize that the Divers Lodge is different from the main Red Mangrove hotel. The divers extension is more like an annex - located a few blocks away - and it lacks some of the charm of the main hotel. A few ups and downs from our stay: + Staff were very helpful and speak good english + Location is great for Puerto Ayora - not smack in the middle of the bustle but only a 10 min walk to the center of town - The rooms need updating: we had a few ants, the hot water was sluggish after the first day, and our door lock was very difficult to operate Ultimately, those plusses were more important to us than the minuses, and we would stay again.

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