Does Casa Natura Galapagos Lodge have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Casa Natura Galapagos Lodge pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Natura Galapagos Lodge?

Self parking is free at this property.

What time is check-in at Casa Natura Galapagos Lodge?

Check-in start time: noon; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Casa Natura Galapagos Lodge?

Check-out is at 9 AM. Late check-out is available for a fee (subject to availability).

Does Casa Natura Galapagos Lodge provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Casa Natura Galapagos Lodge located?

Situated in the mountains, this guesthouse is steps from Galápagos National Park, and within 6 mi (10 km) of Tortuga Bay Beach and Las Ninfas Lagoon. Fishing Piers and Las Grietas are also within 6 mi (10 km).

Reviews, Deals & Photos 2025

6/10 Okay

Victor

2016/3/29

Liked: Cleanliness, staff & service

Very friendly staff

We had quite a bit of bad luck during our stay at this hotel but eventually everything was cleared up thanks to the friendly staff.

2/10 Terrible

Verified traveler

2020/1/6

Stayed 4 nights in Dec 2019

8/10 Good

Darren

2019/12/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy with our stay

Great hotel in good location. If you like to be away from the busy town life and be in the thick of the out doors this is definitely the place to stay. Only draw back you have to keep catching a taxi which will cost you $5 each trip to get something to eat in the main town as there’s nothing near you. Only negative thing I can say about the hotel is they could improve on the breakfast. We stayed in quite a few boarding houses across Ecuador and the galapagos and this hotels breakfast was the worse out of them all and some was a lot cheaper to stay. Above all though a good choice for us.

Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

2019/12/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was tired from traveling when I first arrived, but the staff were gracious and very attentive. I do not speak much Spanish, but everyone was patient and we got on very well. The rooms are clean and spacious, nothing extravagant, but when you are in the Galapagos you want to get out and explore! When I was in my room I was very comfortable. After a long day trekking, I relaxed at the pool and then enjoyed beverages and food. If I were to ever come this way again, I would certainly come back. If you are thinking about staying here I would say do not hesitate to make your reservation today!

Stayed 1 night in Nov 2019

8/10 Good

christopher

2019/11/17

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is located about 10 min taxi ride from downtown . I loved the warm family welcome that i received . If you enjoy being out among mother nature this is your place.

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

2019/6/25

Liked: Cleanliness

Disliked: Staff & service

The property is very clean. Simple rooms but very clean. A/C worked perfectly. Now, the windows in the rooms do not lock. This seems to be a very safe island and very safe hotel. We did not see a problem with this. The shower never worked. literally a few drops of super hot water. I mentioned this several times. It was never fixed. we ended having to use and outside shower on the second floor. This is more of a guest house, not a hotel. I think the people who run the place dont' actually stay there at night.So at night everything is super dark outside your room. Breakfast was almost non existant it went from bad to worse every day. Felt like we were bothering them by having breakfast there. We got each one fourth of a banana for example.. if there is something in Ecuador, is bananas. there is no transportation to town. This is really up to them if they want to pick you up or not. I would not stay again or recommend. There are plenty of places in town much better appointed and similar prices if you look with time.

Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

2019/4/24

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Avoid this property!!! Do not stay here- in fact we left after the second day and went elsewhere. Water from the shower was brown and spitting out. No management so no one to speak to about our concerns. No food. Pool was dirty. Bikes were broken. Room was right by the door and was loud- even though we were the only guests. The reviews on this place are deceptive and outdated!

Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

2019/3/28

Disliked: Amenities

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

2019/3/1

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Small and beautiful nice decor good cooking run by nice family

Stayed 1 night in Feb 2019

10/10 Excellent

Brian

2018/12/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Rustic Lodge

I enjoyed my time at the Casa Natura while visiting Santa Cruz Island. I dont believe I received the room I had booked as the description at booking showed 1 king bed, seating area with chairs and a tv but I received a room with king bed (two twins pushed together) and a separate queen bed, no seating area or tv. My room was on ground floor and looked over the front desk, pool and outdoor dining area which was fine in the off season but if its busy Id not want to be staying so close to all the action. No blackout drapes so be prepared to wake up with the sun. There was no wifi and mobile data service was spotty at best. The staff were super nice and helpful and I was surprised to have a nice home cooked breakfast provided each day. The lodge was located in Bellavista, a small village located 10-15 minutes drive from Puerto Ayora. Its a very rustic location with no other services nearby. A taxi to town was $5 and almost every cab driver in town knew where it was for the return trip. It's best to schedule trips in advance as taxis are not always available on moments notice in this location. The hotel did set up a nice cab driver for half day tour of highlands, a highlight of my time on the island. Overall I enjoyed my time at this rustic eco-lodge on Santa Cruz Island. It was close enough to enjoy the amenities of both town and highlands but was a quiet retreat at night.

Stayed 2 nights in Nov 2018

8/10 Good

Erin, NYC

2018/5/28

Liked: Staff & service, property conditions & facilities

This hotel was located in the highlands of Santa Cruz Island. It is about 20 minutes away from the pier in Puerto Ayora- be aware of this if you plan on doing activities from town. Although it is far removed, it was a quiet and relaxing night's stay. The hotel staff doesn't speak English very well so I needed to be able to use my limited Spanish. They were friendly and offered a simple, but satisfactory breakfast in the morning. The room was simple, pretty clean, and had good AC. There is essentially no WIFI so I was unable to send or receive any texts. Overall, I probably would have stayed in a more centrally located hotel - but it was nice for a quiet night disconnected from the outside world.

Stayed 1 night in May 2018

8/10 Good

CarlosMochilero

2018/3/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel away from the hustle of Puerto Ayora

We loved the hotel, but guests must be aware that it is not in Puerto Ayora or near the coast. However, that's exactly what we wanted when we selected this place. Nice, cool, lush surroundings with birds singing in the morning. The hotel is very secluded, but offers complimentary taxi rides to and from Puerto Ayora twice a day, which is nice. Regular taxi rides from the hotel to town are $5 USD, rides back to the hotel are $5-$7 depending on time of day, and how you are able to get a deal with the taxi driver. Another thing we found very convenient is that they have an agreement with a hostal in Puerto Ayora (forgot the name) where you can leave your luggage and use their showers. Very convenient if you want to have dinner downtown after a day long island tour. Or if you are coming from Isabela on your last day, like we did. Overall the hotel was very nice, but another thing to consider is that dinner (and lunch) is by reservation only during the low season. The cook only goes in the morning for breakfast and you have to request lunch and dinner. Since it is in Bella Vista, there are no immediate restaurants or stores near by, but there are some on the way from Puerto Ayora. We arrived late to the hotel, expecting to be able to find lunch or at least snacks. There were none, but the concierge made a real effort to get us some bananas and maría cookies.

Stayed 2 nights in Feb 2018

6/10 Okay

Daniel

2018/1/25

Liked: Cleanliness, staff & service, room comfort

January 2018

Remote. Beautiful surroundings. I live in Ecuador and expected shortfalls. No wifi or cell signal-not surprising. Very clean and attentive staff. Big turnoff was no standard pricing. Hotel advertises airport shuttle fee of $60 each way when in fact I paid $27 to locals. Port and all tours originate 15 minutes from hotel. First day I was charged $7.00 when in fact the going rate is $5.00. Money is not the question. I consider it deceit and no way to treat a customer. They probably feel get what you can as they won’t see him again. I don’t like being treated that way. This hotel is probably best suited for South Americans in general. Being American I know what gringos expect for the price. My overall rating is in the middle because of the beauty of the islands. Might want to give it a pass.

Stayed 3 nights in Jan 2018

2/10 Terrible

Nicola

2017/11/27

Disliked: Staff & service

A big disappointment

This place has a nice interior and is located in a quiet area. However there is nothing nearby. Nothing. Not really even a place to take a walk unless it's down a dirt road. We had to pay to take a taxi for a 20 minute drive every day and pack all our gear with us each time. Snorkels, masks, money, rain gear, towels- all day each day. Then we could not really go for a swim without leaving everything on the beach. There were basically no other guests most of the time we were there, but when there were the walls and ceiling were paper thin and we could hear people talking as if they were in the same room with us. The advertised bikes did not appear. There was no wifi as advertised. There was no guide or recommendations to local attractions. The lone employee did everything (who spoke no English), booked taxis, cooked breakfast, cleaned- and then left us with a handwritten note requesting a tip! We were offered a variety of overpriced tours and a super expensive ride from the airport- $60 when the going rate is $25. The 6 am free shuttle did not arrive despite our repeated requests- until after 7, causing us to run for our boat to Santa Isabela without being able to hit up the ATM on the way out. That was really the last straw.

Stayed 3 nights in Nov 2017

10/10 Excellent

Barbara, Central Oregon

2017/11/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful lodge in a tropical setting.

A beautiful tranquil lodge filled with stunning wood furniture and interesting 3D Galapagos art. About 5 km out of Puerto Ayora. No internet. English may not be spoken by the friendly, helpful staff. You can choose to eat bfast lunch and or dinner. Surrounded by tropical gardens that produce the fruits and juices for meals.

Stayed 1 night in Nov 2017

10/10 Excellent

Eva, Grayslake, IL

2017/10/1

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exellent place to relax after long tours

I love this hotel. I love the decoration in this hotel. There is a lot of privacy in this place because they don't have too many rooms. I love this hotel location. I wish they have a swimming pool.The staff is very pleasant and welcoming . It would be easier if the staff speak more English. The breakfast was fresh and tasty.

Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

2016/9/2

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and helpful staff Mountain remote location a plus Easy access by taxis

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Casa Natura Galapagos Lodge Reviews

Reviews

Good

8.4/10

8.0/10

6.8/10

8.0/10

Reviews

6/10 Okay

Victor

Very friendly staff

Victor

2/10 Terrible

Verified traveler

Verified traveler

8/10 Good

Darren

Happy with our stay

Darren

10/10 Excellent

Verified traveler

Verified traveler

8/10 Good