B&B in Puebla

"Everything good, except my key kept getting desactivated due to the fact I had my phone close to the card key (according to staff) and that was an inconvenience for me I had to go back again down to the lobby a few times "

"Liked everything about the hotel. Only complaint was the unreliable internet/wifi connection. Perhaps because room 306 was out of reach for the connections?"

"Everything was great!"

"To much noise at the rooms "

"The water doesn't get hot just like warm so when you shower basically you get out and freeze because it's barely hot. For convenience for the concerts there and attached to a mall."

"Everything perfect"

"Fabulous roof deck / pool. Brilliant food. Amazing rooms Air conditioning / heating didn’t work. Coffee maker didn’t work. Wasn’t able to get fixed despite requests. Internet slow"

"We loved the hotel and the pool. great food and amazing location. Awesome staff."

"I had a Do Not Disturb sign on the door and they ended up coming in. Made the bed, took the towels and did not even restock anything. We went to complain to receptionists and they came back later after checking the cameras and didn't notice anyone go in (Then how was the bed made and the towels gone?) "