Staff was very nice. The landscaping, pool areas were unkempt. There were a lot of weeds outside in the front of the hotel and alot of weeds around the pool area. It looked like no one cared.
The bathroom looked tired/worn. Window sills had a layer of dust.
The reason I am listing these things is that we are paying a lot of money for a less than pristine property. Everything should be in top notch condition.
Paulette
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Douglas,Kalispell
2024年5月15日
喜歡:整潔度和員工素質
Douglas
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Niel
家庭旅遊
2024年5月9日
喜歡:整潔度、員工素質和住宿環境和硬體
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Niel
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Ronda
家庭旅遊
2024年5月6日
不喜歡:設施服務
Beds are hard
Ronda
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Silvia
家庭旅遊
2024年5月5日
Bed and pillows great
Shampoo and conditioner where ver nice
Front staff very friendly and helpful
Silvia
於 2024 年 5 月住了 2 晚
10/10 有夠讚
James
家庭旅遊
2024年4月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff. Comfortable rooms. It's an older building but well maintained and real eggs for breakfast!
James
於 2024 年 4 月住了 8 晚
10/10 有夠讚
Doris
情侶出遊
2024年4月9日
喜歡:員工素質、設施服務和住宿環境和硬體
Staff was very helpful in getting our room for us.
Doris
於 2024 年 4 月住了 1 晚
2/10 很糟糕
Maria
寵物同遊
2024年4月7日
不喜歡:整潔度、員工素質和住宿環境和硬體
Miscommunication from staff. I informed this location that I was relocating and I came into traffic issues so moved the reservation by a day. I had to call back to cancel due to severe weather and unsafe road conditions with an unexpected blizzard that was all over the news with accidents. Staff didn’t care, wouldn’t refund me or just charge a late cancel. THEY CHARGED THE WHOLE RESERVATION because $150 means so much to this big company. Rude staff that told me it’s not up to them. The manager never reached out. Expedia was willing to refund upon their approval and they said NO.
Maria
於 2024 年 3 月住了 1 晚
10/10 有夠讚
Dalton
情侶出遊, 親子旅遊
2024年4月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice front desk staff Draven was amazing! He was so nice and very helpful. We asked to upgrade our room and he did everything he could as soon as he could. Very highly recommend!