黑素斯卡斯特羅阿庚德教授文化中心

We booked an all-inclusive package. Upon check-in, we were informed that dinner reservations were required. We specifically asked which restaurant served seafood and lobster in the evening, only to find out later that all lobster dishes came with an additional charge. The breakfast was a buffet, but the variety was quite limited. The only commendable aspect was the staff’s friendly and professional service. However, one downside is that all tourism-related personnel in the area, including hotel staff, seemed overly focused on promoting timeshare properties, which left a negative impression. Overall, we wouldn’t choose to stay at this hotel again. 我们订的是全包式。入住的时候告知晚餐需要先预约，问哪一家餐厅晚上可以吃海鲜龙虾的，结果去到餐厅所有的龙虾都需要额外付费。早餐是自助餐，选择也不多。唯一值得赞许的是员工的服务态度不错。另外这个地区的所有旅游相关从业人员包括酒店的服务人员都在推销售卖timeshare酒店。感觉不好，不会再来这家酒店了。

The property needs an upgrade, it looks old. We stayed in a Luxury suite and it didn’t have even have a robe nor slippers. The pool area is too quiet, not even lounge music, to get a drink takes forever. The main bar area is overpriced and no ambient, the tables and chairs are very old. We literally spend the entire day out or in other hotels like the one next door. Hotel Has potential-but needs lots of improvements.

We booked the 2 bedroom suite with ocean view. Unfortunately there’s construction blocking the gorgeous view. It can initially be seen in their lobby. We couldn’t enjoy the balcony and plunge pool. The staff was accommodating enough to change our rooms but it was still the same view. Their rooftop pool will eventually have a building blocking their view depending on how high it’ll get built. Aside from that, the resort is very nice and the staff are very friendly!