外觀

喬治王子波默羅伊套房飯店的評分

3.5 out of 5
喬治王子波默羅伊套房飯店
2700 Recplace Drive, Prince George, BC

評論

8.6

有夠讚

10 分,有夠讚;1001 則評論中有 553 則" "
8 分,不錯哦;1001 則評論中有 291 則" "
6 分,一般般;1001 則評論中有 73 則" "
4 分,不太好;1001 則評論中有 50 則" "
2 分,很糟糕;1001 則評論中有 34 則" "

9.0/10

整潔度

8.8/10

員工素質

9.0/10

設施服務

9.0/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

真實旅客

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
一間很有森林感覺的酒店,搭電梯時會聽到有動物的叫聲!房間的空間也不太窄,早餐也算可以,附近的場地也不太逺,方便購物,整體而言,是不錯的一間洒店。
於 2019 年 9 月住了 2 晚
GM 於 2019年9月11日回覆
Thank You for the feedback on your stay with us, we look forward to your next visit.

8/10 不錯哦

Tracy

情侶出遊, 寵物同遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Only complaint is the hard beds.
於 2024 年 5 月住了 1 晚
Camille Ann 於 2024年5月21日回覆
Hi Tracy,Thank you for taking the time to leave us a review. We're glad to hear that you had an overall positive experience and appreciate your feedback. We're sorry to hear that you found the beds to be too hard. Your comfort is important to us, and we'll look into options to improve this aspect. We hope to welcome you back in the future.

4/10 不太好

Don

家庭旅遊
We do not think that when you spend $225 per night on a room that we should have to request housekeeping each day, and the low budget plastic drinking cups are a joke.
於 2024 年 5 月住了 2 晚
Gail Canlas 於 2024年5月12日回覆
Good morning Don,Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced during your recent stay.We understand the importance of a well-maintained room and the convenience of daily housekeeping. Your concerns regarding this matter have been duly noted, and we are actively reviewing our housekeeping procedures to ensure a more proactive approach in meeting our guests' expectations.We truly value your patronage and hope to have the opportunity to welcome you back in the future, providing an improved and more enjoyable experience.

10/10 有夠讚

Teslin

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I appreciate the fresh cookies at the front desk!
於 2024 年 5 月住了 1 晚
Camille Ann 於 2024年5月11日回覆
Hi Teslin,Thank you for your glowing review! We're delighted you enjoyed our fresh cookies at the front desk. Looking forward to welcoming you back soon!

10/10 有夠讚

Connie-Lyn

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Camille Ann 於 2024年5月11日回覆
Hi Connie-Lyn,Thank you for the perfect rating! We are glad that you enjoyed your stay with us. We hope to see you again soon.

8/10 不錯哦

Nikki

家庭旅遊
喜歡:設施服務和住宿環境和硬體
Pool and slides
於 2024 年 5 月住了 1 晚
Gail Canlas 於 2024年5月8日回覆
Hello Nikki,Thank you for your rating and feedback. We're glad that you had a good stay. We hope to see you again next time.

8/10 不錯哦

Paul

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was great to be able to have our granddaughter come and join us and have some fun in the pool and the water slides. The staff was always friendly and willing to help with anything we needed.
於 2024 年 4 月住了 4 晚
Gail Canlas 於 2024年5月6日回覆
We're glad you and your granddaughter had a wonderful stay with us. We look forward to seeing you again soon.

10/10 有夠讚

Adrienne

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Love the pool!!
於 2024 年 4 月住了 1 晚
Gail Canlas 於 2024年5月1日回覆
Hello Adrienne,We're glad you enjoyed our pool facility. Thank you for staying with us and we hope to have the opportunity to welcome you back again soon.

8/10 不錯哦

Daniel

商務旅客
喜歡:整潔度、員工素質和設施服務
No restaurant on property and limited breakfast. Overpriced
於 2024 年 4 月住了 3 晚
Camille Ann Rivera 於 2024年4月30日回覆
Hi Daniel,Thank you for your feedback. We appreciate your review and take your comments seriously. We apologize for any inconvenience regarding the lack of a restaurant on the property and the limited breakfast options. Your input helps us improve, and we hope to exceed your expectations in the future.

6/10 一般般

Carla

家庭旅遊
喜歡:員工素質
不喜歡:整潔度
The pool area is great for kids, but our room smelt terrible and various surfaces were in pretty rough shape (desk, chair). This hotel has pretty high price point compared to others and it isn't worth it. Hope we weren't given a crap room because it was an Expedia booking
於 2024 年 4 月住了 1 晚
Gail Canlas 於 2024年4月29日回覆
Hello Carla,Thank you for sharing your recent experience with us. We are delighted to hear that you enjoyed the water park. However, we are truly sorry to hear about the issues you encountered in your room. This does not reflect the high standards of cleanliness and maintenance that we strive to uphold.Rest assured, we will address these concerns to rectify the issues you mentioned.We hope to have the opportunity to welcome you back in the future.

10/10 有夠讚

Maxine

情侶出遊
A feeling of calm arrives when you enter the lobby.
於 2024 年 4 月住了 5 晚
Camille Ann 於 2024年4月28日回覆
Hi Maxine,Thank you for your perfect rating. We're delighted to hear that our lobby provided you with a sense of tranquility. We look forward to welcoming you back soon.

10/10 有夠讚

Annalise,North Vancouver

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly, clean and comfortable.
於 2024 年 4 月住了 3 晚
Gail Canlas 於 2024年4月22日回覆
Hello Annalise,We're delighted to hear that you had an amazing stay with us. Thank you for perfect rating. We hope to get the chance to welcoming you back again soon.

6/10 一般般

Sam

喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
於 2024 年 4 月住了 1 晚
Gail Canlas 於 2024年4月23日回覆
Hello Sam,Thank you for taking the time to rate your stay with us. While we're pleased to hear that you chose to stay with us, we're sorry to learn that your experience fell short of expectations. We strive to provide exceptional service and comfort to all our guests, and your feedback is essential in helping us achieve that goal.We hope to have the opportunity to welcome you back in the future.

8/10 不錯哦

Robert

喜歡:整潔度和住宿環境和硬體
Very family friendly, the pool is a great way to occupy their time and the breakfast was great. The cleaning staff manager even let us borrow pool hotels to check out prince georges new pool center. The check-in staff may have been overwhelmed or at the end of her shift, she was kind of rude. Overall a good experience
於 2024 年 3 月住了 3 晚
Gail Canlas 於 2024年4月15日回覆
Hello Robert,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a wonderful stay and that you enjoyed our pool facility and breakfast offerings.However, we sincerely apologize for any inconvenience or discomfort caused by the behavior of our front staff member. Please rest assured that we take your comments seriously, and we will address this matter internally to ensure that all our guests receive the exceptional service they deserve.We truly value your patronage and hope to have the opportunity to welcome you back for an even better experience in the future.

4/10 不太好

Clarissa

親子旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
I mean normally I like this place, but I paid $250 so that the kids could play at the pool/waterpark and they had broken glass all in their pool area and I even got glass in my foot. Along with several other kids.
於 2024 年 4 月住了 1 晚
Gail Canlas 於 2024年4月11日回覆
Hello Clarissa,We sincerely apologize for the unpleasant experience you and your family encountered during your recent visit. Ensuring the safety and satisfaction of our guests is of utmost importance to us, and it's disheartening to learn that we fell short of your expectations on this occasion.We have conducted a thorough inspection and cleaning to ensure the area is safe for our guests to enjoy without any risk of injury.Please accept our sincerest apologies, and rest assured that we are committed to providing a safe and enjoyable experience for all our guests.

8/10 不錯哦

kerri

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Got beautiful gift in my room, from the hotel i believe. That was a nice surprise.
於 2024 年 4 月住了 4 晚
Gail Canlas 於 2024年4月9日回覆
Hello Kerri,Thank you for taking the time to provide feedback and rating your stay. We're glad that you liked the gluten free snack options we sent to your room. We hope to welcome you back soon.

6/10 一般般

ATUL

親子旅遊
Beds not comfortble for me got back muscle pain ... May be others like it... Not sure
於 2024 年 4 月住了 2 晚
Gail Canlas 於 2024年4月8日回覆
Hello Atul,Thank you for taking the time to provide us with your feedback regarding your recent experience. We sincerely apologize for any discomfort you experienced and the inconvenience it caused.Please know that we take your feedback seriously, and we will use it as an opportunity to reevaluate our product choices and selection to ensure that we provide the highest level of comfort and satisfaction to all our customers.We hope to be welcoming you back in the future.

8/10 不錯哦

Carrie

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 3 月住了 2 晚
Gail Canlas 於 2024年4月3日回覆
Thank you for the rating. We hope to have the opportunity to welcome you again soon!

8/10 不錯哦

Cody

於 2024 年 3 月住了 3 晚
Gail Canlas 於 2024年4月2日回覆
Hello Cody, Thank you for taking the time to rate your previous stay with us. We hope to have the opportunity to welcome you again!

10/10 有夠讚

Ben

於 2024 年 3 月住了 1 晚
Gail Canlas 於 2024年4月22日回覆
Hello Ben,We're glad that you had a wonderful stay with us at the Pomeroy Inn & Suites Prince George. We appreciate the perfect rating. We look forward to welcoming you again soon.

4/10 不太好

james,fort nelson

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 3 月住了 1 晚
Gail Canlas 於 2024年4月1日回覆
Hello James,We appreciate you taking the time to rate your recent stay with us. We apologize that your experience did not meet your expectations and for any inconvenience this may have caused.

8/10 不錯哦

Colin

家庭旅遊
喜歡:設施服務
It was quite noisy kids running up and down the halls and walls are thin could hear people talking clearly through the wall
於 2024 年 3 月住了 1 晚
Gail Canlas 於 2024年3月28日回覆
Thank you for bringing this to our attention. We apologize for any inconvenience caused by noise disturbances during your stay. We will address this matter with our team to ensure that all guests can enjoy a peaceful and comfortable experience. Your feedback is valuable to us, and we appreciate your understanding.

10/10 有夠讚

Nadia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect for our stop on the way back to Washington, friendly staff, clean accommodations.
於 2024 年 3 月住了 1 晚
Gail Canlas 於 2024年3月26日回覆
Thank you so much for your excellent review! We're thrilled to hear that your stay with us wonderful. Our team takes great pride in providing friendly service and maintaining clean accommodations. We hope to welcome you back again in the future. Safe travels to Washington!

8/10 不錯哦

Muriel,Kitimat

喜歡:整潔度和員工素質
於 2024 年 3 月住了 1 晚
Gail Canlas 於 2024年3月25日回覆
Thank you for taking the time to rate us. We hope to see you again on your next visit to Prince George.

4/10 不太好

Alec

商務旅客
喜歡:整潔度和員工素質
Beds are horrible! Probably one of the worst hotel beds I’ve stayed in, and the pillows are unusable for sleeping on. I would expect more for a higher priced hotel. Amenities are not bad, hot tub was warm at best. General property and staff were good though.
於 2024 年 3 月住了 1 晚
Camille Ann Rivera 於 2024年3月16日回覆
Hi Alec,Thank you for sharing your feedback with us. We're sorry to hear that your experience with the beds and pillows fell short of your expectations. We value your input and will certainly address these concerns to ensure better comfort for our guests in the future. We're glad to hear that you found our amenities satisfactory and appreciated the efforts of our staff. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.

8/10 不錯哦

Nyree

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really enjoy the decor of the building. Having the breakfast bar and water park was lovely. The beds could be upgraded.
於 2024 年 3 月住了 1 晚
Gail Canlas 於 2024年3月12日回覆
We're glad you enjoyed your stay. We'll definitely take your feedback it into consideration for future improvements. We hope to see you again in the future.

8/10 不錯哦

Hussain

喜歡:整潔度、員工素質和住宿環境和硬體
Overall the hotel is great. Staff were super friendly and the rooms were very clean and quiet. Unfortunately their pillows were super bulky and they did not have any other options.
於 2024 年 3 月住了 2 晚
Camille Ann Rivera 於 2024年3月11日回覆
Hi Hussain,Good morning.Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel great overall, and we appreciate your kind words about our staff and clean and quiet rooms.We apologize for any inconvenience regarding the pillows. Your feedback is valuable to us, and we'll certainly look into providing more options for our guests in the future. We hope to welcome you back for an even more comfortable stay.

10/10 有夠讚

Evan

於 2024 年 3 月住了 1 晚
Gail Canlas 於 2024年3月30日回覆
Thank you so much for the wonderful feedback and the perfect rating! We're thrilled to hear that you had such a great experience.

10/10 有夠讚

Marius

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a repeat stay for us, love having a hot tub and a good breakfast in the morning!
於 2024 年 3 月住了 1 晚
Camille Ann Rivera 於 2024年3月4日回覆
Hi Marius,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay. Your feedback is incredibly motivating for our team, and we're delighted to have exceeded your expectations. We look forward to welcoming you back for another enjoyable stay in the future.

6/10 一般般

Alec

於 2024 年 2 月住了 1 晚
Gail Canlas 於 2024年2月27日回覆
Thank you for taking the time to provide your feedback.While we appreciate your input, we are committed to continuously improving and providing the best service possible. If there are specific areas where you believe I can enhance my performance, we would greatly appreciate any constructive criticism or suggestions you may have.

8/10 不錯哦

Taylor

親子旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
不喜歡:員工素質
Love the convenient location, the rooms and hotel are well kept and nice. The check in staff was helpful and nice. The pool and waterslides are awesome, but there was no lifeguard or anyone monitoring the pool and there were a few kids who were very rowdy and being unsafe on the water slides. Also nobody was at the front desk to ask for extra towels. I would stay here again for sure.
於 2024 年 2 月住了 1 晚
Front Desk Team 於 2024年2月26日回覆
Thank you so much for taking the time to provide feedback about your recent stay with us!Despite the issues you mentioned, we're delighted to hear that you would stay with us again in the future. We truly appreciate your feedback, as it helps us to identify areas for improvement and ensure that we continue to provide exceptional experiences for our guests.

10/10 有夠讚

Audrey

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Great breakfast options
於 2024 年 2 月住了 2 晚
Gail Canlas 於 2024年2月23日回覆
It's wonderful to know that you had a pleasurable stay. Your feedback is invaluable to us. We look forward to welcoming you again at the Pomeroy Prince George.

10/10 有夠讚

Jaclyn

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We love staying at the Pomeroy every time we come to PG. Great location to get around PG easily and is conveniently close to Costco and the Pine Centre Mall. The pool is a big hit with the kids. Also love the main foyer area with the couches and tables to hang out and play board games.
於 2024 年 2 月住了 3 晚
Gail Canlas 於 2024年2月21日回覆
It's wonderful to hear that you enjoy your stays at the Pomeroy! Thank you for sharing your feedback with us. We look forward to welcoming you back for more memorable visits in the future!

10/10 有夠讚

Leah

情侶出遊, 寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We brought our dog and are happy to be able to do so. We habitually pick up after our dog. I saw the hotel had bags and a disposal for the dog waste at the front of the building which is great! On the side of the hotel facing the Toyota dealer, there was a lot of dog waste on the ground. I don't know if having some bags/disposal on that side of the building would encourage dog owners to pick up after their dogs even when no one is watching.
於 2024 年 2 月住了 1 晚
Gail Canlas 於 2024年2月21日回覆
Thank you for choosing to stay with us. Your feedback is invaluable to us and is duly noted, and we will certainly consider your suggestion to ensure a clean and enjoyable environment for all guests and their pets.

4/10 不太好

Samantha

不喜歡:整潔度和員工素質
Bed was not cleaned before our stay, visible blood on white sheets that has not been bleeched. Multiple hairs in the bed
於 2024 年 2 月住了 3 晚
Camille 於 2024年2月19日回覆
Hi Samantha,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. We have immediately addressed this issue with our housekeeping team to ensure such lapses do not occur in the future. We appreciate your feedback, and we are committed to making the necessary improvements to enhance the quality of our services. We are genuinely sorry for falling short in this instance. We hope to welcome you back again in the future.Thank you again for bringing this matter to our attention.

10/10 有夠讚

Adrian

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Gail Canlas 於 2024年2月21日回覆
Thank you for rating us. We look forward to welcoming you back for more memorable visits in the future!

8/10 不錯哦

Camilla

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
於 2024 年 1 月住了 2 晚
Camille 於 2024年2月1日回覆
Hi Camilla,Thank you for taking the time to share your feedback and for giving us a rating of 8/10. Your feedback is important to us and if there's anything specific you'd like to highlight or suggest for improvement, please feel free to let us know. We look forward to welcoming you back.

8/10 不錯哦

David

喜歡:員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Gail Canlas 於 2024年1月30日回覆
We appreciate you rating us. We hope to see you again soon.

8/10 不錯哦

Roger

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good
The grandkids LOVED the slide and pool, was a great experiance. The continental breakfast was very good with good selections for the grandkids and us.
於 2024 年 1 月住了 1 晚
Camille 於 2024年1月29日回覆
Hi Roger,Thank you so much for your review! We're delighted to hear that your grandkids loved the slide and pool, making your stay a memorable experience and the continental breakfast met your expectations with its good selections for both the kids and yourselves. We appreciate your feedback and look forward to welcoming you back in the future.

6/10 一般般

Kurt

喜歡:員工素質和住宿環境和硬體
Room stunk like puke and was masked with deodorizer, but they switched rooms immediately without a problem. Great pool and breakfast
於 2024 年 1 月住了 1 晚
Camille 於 2024年1月21日回覆
Hi Kurt,Thank you for taking the time to share your feedback with us. We sincerely apologize for the initial inconvenience you experienced with the room odor, but we're pleased to hear that our team promptly addressed the issue by switching your room without any hassle. Your input is invaluable to us, and we appreciate your understanding. We look forward to the opportunity to welcome you back for an even better experience in the future.

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Gail Canlas 於 2024年1月15日回覆
We extend our heartfelt gratitude for your recent rating of our hotel. Your positive feedback is truly appreciated and serves as a source of motivation for our entire team.

8/10 不錯哦

Christina

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Camille 於 2024年1月29日回覆
Hi Christina,We're thrilled to hear that you had a positive stay. Your 4/5 rating is greatly appreciated, and we're always eager to learn how we can make your next visit even better. If you have any specific feedback or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future!

8/10 不錯哦

Sreeshkanth

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Camille 於 2024年1月14日回覆
Hi SreeshkanthThank you so much for choosing to stay with us and for taking the time to share your feedback and giving us 8/10 score .We value your input and would love to know more about your experience so we can continue to improve. If there's anything specific you think we could enhance to make your next stay even better, please don't hesitate to share. We look forward to welcoming you back in the future.

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything was good and clean, staff was friendly the only complaint was the sink was very slow to drain and leaked under the sink.
於 2024 年 1 月住了 1 晚
Camille 於 2024年1月8日回覆
Hi,Thank you for taking the time to share your feedback! We're delighted to hear that you had an overall positive experience.Your feedback regarding the slow-draining sink and leak has been noted, and we apologize for any inconvenience caused. Rest assured, we will address these issues promptly to ensure a seamless experience for our future guests. We appreciate your valuable input and look forward to welcoming you back in the future.

10/10 有夠讚

Rosemary,Burns Lake

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Camille 於 2024年1月8日回覆
Hi Rosemary,Thank you so much for your 5/5 review! We are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 不錯哦

Carla

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 8 晚
Camille 於 2024年1月8日回覆
Hi Carla,Thank you for choosing to stay with us and for taking the time to share your feedback. Your overall score of 4 out of 5 is greatly appreciated.We value your input and would love to know more about your experience so we can continue to improve. If there's anything specific you think we could enhance to make your next stay even better, please don't hesitate to share. We look forward to welcoming you back in the future.

8/10 不錯哦

John

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Camille 於 2024年1月6日回覆
Hi John,Thank you for choosing to stay with us and for taking the time to share your feedback. Your overall score of 4 out of 5 is greatly appreciated.We value your input and would love to know more about your experience so we can continue to improve. If there's anything specific you think we could enhance to make your next stay even better, please don't hesitate to share. We look forward to welcoming you back in the future.

6/10 一般般

don

於 2023 年 12 月住了 5 晚
Camille 於 2024年1月6日回覆
Hi Don,Thank you for taking the time to share your feedback with us. We appreciate your stay and value your review. If there are specific areas you feel we could enhance to make your next visit more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future.

10/10 有夠讚

Shawn

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved the cleanliness of this hotel and also the continental breakfast. The water park is tons of fun as well. Beds are comfy and the bathtubs are deep.
於 2023 年 12 月住了 1 晚
Camille 於 2024年1月6日回覆
Hi Shawn,Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your stay. Your feedback is incredibly motivating for our team, and we're delighted to have exceeded your expectations. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 有夠讚

Rosemary

喜歡:整潔度、設施服務和住宿環境和硬體
Love the water park!!
於 2023 年 12 月住了 1 晚
Gail 於 2023年12月29日回覆
We're glad you had a wonderful time with our water park. Hope to see you again soon.