豪華套房, 1 張加大雙人床, 按摩浴缸 | 書桌、遮光布/窗簾、熨斗/熨衣板、免費無線上網
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凱藝套房飯店的評分

2.5 out of 5
凱藝套房飯店
37268 US Highway 18, Prairie Du Chien, WI

評論

8.0

非常好

10 分，有夠讚；249 則評論中有 101 則" "
8 分，不錯哦；249 則評論中有 79 則" "
6 分，一般般；249 則評論中有 37 則" "
4 分，不太好；249 則評論中有 19 則" "
2 分，很糟糕；249 則評論中有 13 則" "

8.2/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

7.8/10

環保程度

評論

4/10 不太好

Chris

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
Waited in lobby for 15min to check in
於 2024 年 3 月住了 1 晚
GLR 於 2024年3月25日回覆
Hi Chris,Thank you for choosing to stay with us. I'm sorry you had to wait to check in.We do use software at our property that allows guests the ability to do contact less check in so they don't have to wait in line. I'm sorry you missed that opportunity. There are signs posted for that.Hope to see you again next time.

8/10 不錯哦

Randy

喜歡：整潔度、員工素質和住宿環境和硬體
Only complaint is the breakfast could start earlier in the morning. 7 am is to late.
於 2024 年 3 月住了 1 晚
GLR 於 2024年3月23日回覆
Hi Randy,Thanks for the feedback. I'm glad you enjoyed your time here. Hope to see you again.

8/10 不錯哦

Tiffany

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
於 2024 年 3 月住了 1 晚
GLR 於 2024年3月19日回覆
Hi Tiffany,Thank you for the rating. Hope to see you again next time you're in the area!

8/10 不錯哦

Daryl

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy access
於 2024 年 3 月住了 2 晚
GLR 於 2024年3月19日回覆
Hi Daryl,Thanks for the rating. Hope to see you again if you're ever back in the area again!

2/10 很糟糕

Marisa

不喜歡：整潔度、員工素質和住宿環境和硬體
Bedbugs!!! Room smelled like it’d just been treated. Should have known.
於 2024 年 3 月住了 1 晚
GLR 於 2024年3月10日回覆
Hello, Marisa. We understand the importance of your concern. My team wants to look into this, so please send us a private message with more details of what happened. Also, please include your phone number, email, and mailing address. We'll be expecting your message.

8/10 不錯哦

Delores

喜歡：整潔度和員工素質
good location, clean bed and bath furniture needs an overhaul but I know this can't all happen at once more lobby seating
於 2024 年 2 月住了 1 晚
GLR 於 2024年2月27日回覆
Thanks for the feedback! We are continuing with property improvements. I welcome you to return and see when we're finished! Glad to hear you enjoyed your visit!

8/10 不錯哦

Mary

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Remote for the tv didn’t work. Bed was comfortable. Breakfast wasn’t much. Overall good stay. Minor things wrong
於 2024 年 2 月住了 1 晚
GLR 於 2024年2月23日回覆
Thank you for leaving feedback about your recent visit to our property. I'm sorry to hear the TV remote didn't work. I wish we knew about that while you were still here. Hope you consider staying with us again next time you're in the area.

8/10 不錯哦

Jesse

喜歡：整潔度、員工素質和住宿環境和硬體
Good stay
於 2024 年 2 月住了 1 晚
GLR 於 2024年2月23日回覆
Thanks for the feedback! Hope to see you again soon!

10/10 有夠讚

Denise

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Prairie Du Chien, WI
The staff were very helpful and friendly. We booked a room with a queen bed, but we were upgraded to a king suite. We were also informed that the carpet in that room was just replaced recently. We will definitely put this on our places to stay list!
於 2024 年 2 月住了 1 晚
GLR 於 2024年2月23日回覆
So happy you enjoyed your visit. Hope to see you again, if you're ever in the area again!

10/10 有夠讚

tammy

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Joel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
GLR 於 2023年11月13日回覆
Thanks for the review. Glad you enjoyed your visit. Hope to see you again!

10/10 有夠讚

Phil

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
GLR 於 2023年11月11日回覆
Hi Phil!Thank you for leaving feedback about your recent visit to our property. Hope to see you again soon!

10/10 有夠讚

Karen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Prairie du churn stay
Nice big clean room. Accommodated 2 adults and 4 children very comfortably. Kids had a blast in the pool or should I say a “splash”.
於 2023 年 11 月住了 1 晚
GLR 於 2023年11月5日回覆
Thanks for the feedback! I'm so happy the kids enjoyed the pool. Hope to see you again if you're ever back in the area!

10/10 有夠讚

Deb

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
GLR 於 2023年11月5日回覆
Thanks for the rating!

10/10 有夠讚

MARK

喜歡：整潔度、員工素質和住宿環境和硬體
It was very clean abd friendly atmosphere.
於 2023 年 10 月住了 1 晚
GLR 於 2023年10月28日回覆
Thank you for leaving feedback about your stay. I'm so glad your enjoyed your visit. Hope to see you again if you're ever back in the area!

2/10 很糟糕

Rhonda，Mason City

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
This hotel is in need of major updating. The furniture is old and scratched, the desk chair was broken, the other chair was stained, the curtains did not fit windows, bathroom needs to be redone.
於 2023 年 10 月住了 1 晚
GLR 於 2023年10月28日回覆
Thank you for leaving feedback about your stay. You're right. We are old, but we are in the process of updating our property. I'm sorry we failed to meet you expectations during your visit. Hope this doesn't deter you from staying at other Choice Properties.

10/10 有夠讚

Marsha

家庭旅遊
The manager was so helpful. I had run into a family emergency and had to leave immediately. She is working with Expedia on a refund. The hotel was clean and location is great if you want to walk to some restaurants.
於 2023 年 10 月住了 3 晚
GLR 於 2023年11月5日回覆
Thanks for the feedback Marsha! I hope everything turned out OK!

10/10 有夠讚

Casey

喜歡：整潔度、員工素質和住宿環境和硬體
The room and bedding were all clean and comfortable, staff is great, but the room had a weird musty smell to it.
於 2023 年 10 月住了 1 晚
GLR 於 2023年10月22日回覆
Thank you for leaving feedback about your recent visit to our property. I'm glad you enjoyed your time here. Hope to see you again next time.

10/10 有夠讚

Jeff

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, very nice room!
於 2023 年 10 月住了 1 晚
GLR 於 2023年10月19日回覆
Thank you for leaving a review. I'm glad you enjoyed your visit. We hope to see you again soon!

6/10 一般般

David

於 2023 年 10 月住了 1 晚
GLR 於 2023年11月5日回覆
Thanks for the rating, David!

10/10 有夠讚

kenneth

於 2023 年 10 月住了 1 晚
GLR 於 2023年11月5日回覆
Thanks for the rating, Kenneth!Hope to see you again soon!

6/10 一般般

Timothy，Savage

家庭旅遊
不喜歡：設施服務
The rooms smelled musty. The breakfast was just okay and very poor at seating. Just 2 tables for everyone to eat. Coffee bad.
於 2023 年 10 月住了 1 晚
GLR 於 2023年10月15日回覆
Thanks for leaving feedback about your recent visit to our property. I'm sorry we failed to meet your expectations. Hope you consider allowing us to host you in the future!

8/10 不錯哦

Lilja

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff are very friendly and help us to take room on the first floor. Thanks!
於 2023 年 10 月住了 2 晚
GLR 於 2023年10月15日回覆
Thank you for leaving a review about your recent visit. Hope to see you again sometime soon.

10/10 有夠讚

Jonathon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
GLR 於 2023年10月15日回覆
Thanks! Hope to see you again soon!

10/10 有夠讚

Eugene

喜歡：設施服務
It was a very decent place, the signs say excuse our mess. It was also obvious that they didn’t have enough people working, the employees that are working are putting in a lot of days in a row.
於 2023 年 10 月住了 1 晚
GLR 於 2023年10月15日回覆
I'm glad you enjoyed your visit. Hope to see you again if you're ever back in the area!

8/10 不錯哦

Ellen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A good price for the location and room.
於 2023 年 10 月住了 1 晚
GLR 於 2023年10月15日回覆
Hi Ellen! Thanks for the review. Hope to see you again soon!

6/10 一般般

Douglas

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
GLR 於 2023年10月11日回覆
Thanks for leaving a rating. Hope to see you again soon!

10/10 有夠讚

David

於 2023 年 10 月住了 1 晚
GLR 於 2023年10月15日回覆
Thanks!

10/10 有夠讚

Jan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚
GLR 於 2023年10月15日回覆
Thanks!

10/10 有夠讚

Mona

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Convenient
於 2023 年 9 月住了 1 晚
GLR 於 2023年10月11日回覆
Hi Mona,Thanks for leaving a rating. Hope to see you again soon!

8/10 不錯哦

Geri

喜歡：住宿環境和硬體
Comfortable bed
於 2023 年 9 月住了 2 晚
GLR 於 2023年10月15日回覆
Thanks for the review. I'm glad you enjoyed your stay! Hope to see you again soon!

10/10 有夠讚

Dawn，Sikeston

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
GLR 於 2023年10月11日回覆
Thanks for the rating, Dawn! Hope to see you again soon!

10/10 有夠讚

Eric

於 2023 年 9 月住了 1 晚
GLR 於 2023年10月2日回覆
Thanks for leaving a rating! I'm happy you enjoyed time spent at our property!

10/10 有夠讚

Harold

情侶出遊
喜歡：員工素質和住宿環境和硬體
The only thing we disliked about it was our room was on the 2nd floor and no elevator
於 2023 年 9 月住了 1 晚
GLR 於 2023年10月2日回覆
Thanks for the feedback. I wish we had an elevator too! Hope to see you again sometime soon!

10/10 有夠讚

Chad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good condition
The overall condtion of the hotel seemed good. My room was spacious and well appointed. The room was clean, with a very comfortable bed. The front desk staff was very friendly.
於 2023 年 9 月住了 2 晚
GLR 於 2023年9月28日回覆
Thank you for leaving a review. So glad you enjoyed time spent at our property in Prairie du Chien

10/10 有夠讚

Lisa

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was awesome and very helpful!! Requested extra stuff and it wasn't a problem!! Everything was just awesome as we weren't dissatisfied... thank you for hosting us!!
於 2023 年 9 月住了 1 晚
GLR 於 2023年9月17日回覆
Thanks for leaving feedback about your stay at our property. I'm glad you enjoyed your time with us. Hope to see you again soon!

6/10 一般般

Mary

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The good: The "log cabin" walls were kind of cute, and the canopy bed was cute and comfortable. The bathroom seemed excellently clean, and the shower had plenty of water pressure. The tap water also tasted nice. The bad: The room was dark and smelled of old smoke. There was a gray stain on the sheets (dropped ash?), which were microfiber. Some like those - I think they feel plasticky. The whirlpool took up half the room and was surrounded with mirrors (gross, unless you look like a pinup, which alas I don't). There was no desk. The carpet was old and ugly. Generally kind of a depressing atmosphere. The breakfast was mostly yucky (cold eggs, weird-tasting potatoes), and the coffee was so weak it was undrinkable.
於 2023 年 9 月住了 1 晚
GLR 於 2023年10月15日回覆
Hi Mary,Thanks for the review. I'm glad you enjoyed your visit, but am sorry we failed to meet expectations in HK department. I hope you consider staying with us again and this doesn't deter you from other Choice properties.

10/10 有夠讚

Roberta

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Didn't like the busy road, but convenient to where we had to go
於 2023 年 9 月住了 1 晚
GLR 於 2023年9月11日回覆
Traffic can be a problem especially since we're on a busy Highway. I hope the rest of your stay was enjoyable. Hope to see you again.

10/10 有夠讚

Mark

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hot tub actually worked. 24 hr coffee and juice machine is a welcome touch.
於 2023 年 9 月住了 1 晚
GLR 於 2023年9月6日回覆
Thank you for leaving feedback about your recent stay at our property. I'm glad you enjoyed your time with us. We look forward to seeing you again, if you're ever back in the area!

10/10 有夠讚

brad

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Traveling by motorcycle very clean property super friendly staff had a very nice breakfast in the morning there pool and hot tub area or nice would definitely come back
於 2023 年 9 月住了 1 晚
GLR 於 2023年9月11日回覆
Thanks for leaving feedback about your stay. I'm glad you enjoyed your time with us. Hope to see you again soon!

8/10 不錯哦

John

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Relaxing stay
Good service from cable guy and front-desk lady on Friday. Comparably good continental breakfast (great potatoes -- not crispy like they are too often made). Wife did miss not having an elevator, though.
於 2023 年 8 月住了 2 晚
GLR 於 2023年8月29日回覆
Thanks for leaving feedback about your recent visit to our property in Prairie du Chien! I'm glad you enjoyed your time here. Hope to see you again next time!

4/10 不太好

Kristin

於 2023 年 8 月住了 1 晚
GLR 於 2023年10月15日回覆
Thanks!

10/10 有夠讚

Roland

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are very spacious and comfortable.
於 2023 年 8 月住了 1 晚
GLR 於 2023年8月25日回覆
Thank you for leaving feedback about your stay. I'm glad you enjoyed your time here. Hope to see you again.

10/10 有夠讚

Darlene

I booked thru Expedia .... but when we checked in used a different card to pay. I was billed on Expedia account on my card not on the one that paid.
於 2023 年 8 月住了 1 晚
GLR 於 2023年9月6日回覆
Thank you for leaving feedback about your recent visit to Prairie du Chien. I'm glad you enjoyed time spent at our property. We look forward to hosting you again, if you're ever back in the area!

6/10 一般般

David

家庭旅遊
Our room was oddly designed. Separate bedroom within the family suite, with A/C unit that had no temp controls. Walls were painted blue with outlines of sharks, dolphins, and a mermaid. Towels and wash clothes were dingy dirty. Hotel had terrible dining room space as well. Staff were pleasant and breakfast was ok. This was NOT a $220 value hotel.
於 2023 年 8 月住了 1 晚
GLR 於 2023年8月14日回覆
Thank you for leaving feedback about your stay in PDC. It sounds like you landed in our Under the Sea Family Suite. I'm sorry we failed to meet your expectations with towels and wash cloths. I'll be sure to follow up with HK about that.

8/10 不錯哦

Gary

喜歡：員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚
GLR 於 2023年8月14日回覆
Thanks for leaving a rating on Expedia. I'm glad you enjoyed your time with us.

10/10 有夠讚

RONALD

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
GLR 於 2023年8月9日回覆
Thank you for leaving a review about your recent visit to our property. I'm glad you enjoyed your visit. Hope to see you again next time you're in the area.

6/10 一般般

Tracy

喜歡：整潔度和員工素質
不喜歡：客房舒適度
Was not terrible
This is an older hotel with "theme" rooms. It was clean but bring your own pillow - the ones provided are quite small and provide little support. The main issues our group had was key cards worked intermittently and the toilets ran. Breakfast was good.
於 2023 年 8 月住了 2 晚
Julie 於 2023年8月7日回覆
Thank you for your concerns. We are going to upgrade room keys in the future. Hope to host you again!

10/10 有夠讚

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
Very nice stay, Sergei at the front desk was very helpful.
於 2023 年 8 月住了 1 晚
Julie 於 2023年8月7日回覆
Thank you for choosing Quality Inn & Suites in Prairie du Chien, WI. Hope to host you again in the future.

6/10 一般般

Sean

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Our first room was completely dirty and smelly. After complaining long enough they moved us into a room with only 1 bed and 1 of us had to sleep on the cot.
於 2023 年 8 月住了 1 晚
Julie 於 2023年8月7日回覆
My apologies for your stay. Hope you will give us another chance during your travel.