Thank-you for your review, hopefully we have you stay again soon!
Regards
10/10 有夠讚
真實旅客
2015年7月11日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
推荐
总体来说不错 很好停车 服务很好 很热情 地点开车好找 早餐没啥吃的 不过是免费的
真實旅客
10/10 有夠讚
csjie,shanghai
2014年4月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很舒适,设施很齐全的酒店!
房间干净,设施很齐全,什么都有了,房间也很大。车子可以直接停在房间门口或楼下。
csjie
10/10 有夠讚
Mc,Hong Kong
2014年2月16日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great hotel to stay!
everything is great!!
Mc
10/10 有夠讚
Marvin
情侶出遊
2024年5月3日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice Location in Portland
Marvin
於 2024 年 5 月住了 2 晚
Andrew 於 2024年5月6日回覆
Hello Marvin,Thank you for your very nice review.Have a great day.Many thanks,
10/10 有夠讚
Aaron
2024年4月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Great customer service and clean. Good TV
Aaron
於 2024 年 4 月住了 1 晚
Andrew 於 2024年4月8日回覆
Hello Aaron,We are so happy you enjoyed your stay with us. thank you for your great review.Many thanks,
10/10 有夠讚
Shaiful
團體旅遊
2024年4月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
5 stars
Shaiful
於 2024 年 3 月住了 1 晚
Andrew 於 2024年4月2日回覆
Hello ShaifulThank you for your great review,Have a great day,Many thanks
10/10 有夠讚
Nina
2024年3月15日
喜歡:整潔度、員工素質和住宿環境和硬體
Quest Portland is always my first preference when staying at Portland. Friendly staff, clean and well maintained aprtments. Definitely recommend.
Nina
於 2024 年 3 月住了 2 晚
Andrew 於 2024年3月22日回覆
Hello Nina,Thank you for your great review and kind words.Hope to see you again soon.Many thanks
10/10 有夠讚
Christos
情侶出遊
2024年2月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel with comfy beds and friendly staff.
It would be nice if there was a reserved allocated parking space close to the appartment you are booked instead of first come, first served basis
Christos
於 2024 年 1 月住了 1 晚
Andrew 於 2024年2月10日回覆
Hello ChristosThank you for taking the time to provide us with a review.If there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,
10/10 有夠讚
Angela
2024年2月5日
喜歡:整潔度、員工素質和住宿環境和硬體
Angela
於 2024 年 2 月住了 1 晚
Andrew 於 2024年2月10日回覆
Thank you Angela
10/10 有夠讚
Kristy
2024年2月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Kristy
於 2024 年 1 月住了 1 晚
Andrew 於 2024年2月10日回覆
Thank you Kristy
10/10 有夠讚
Gee
2024年1月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Gee
於 2023 年 12 月住了 2 晚
Andrew 於 2024年2月10日回覆
Thank you Gee
10/10 有夠讚
Leeann
2024年1月12日
Leeann
於 2024 年 1 月住了 1 晚
Andrew 於 2024年1月15日回覆
Hello Leeann,We really appreciate your great review score.Many thanks
8/10 不錯哦
Dongmei
2024年1月1日
Dongmei
於 2023 年 12 月住了 2 晚
Andrew 於 2024年2月10日回覆
Thank you Dongmei
10/10 有夠讚
Robert
2023年12月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good as ever
As with all Quest they are always good to excellent clean great king bed , had shower mat which for us in our 70s was good.
Robert
於 2023 年 12 月住了 1 晚
Andrew 於 2024年1月12日回覆
Hello Robert,Thank you for your great review, we are delighted you had a comfortable stay.Hope to see you again.Many thanks
10/10 有夠讚
Jessica
家庭旅遊
2023年12月29日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Jessica
於 2023 年 12 月住了 3 晚
Andrew 於 2024年2月10日回覆
Thank you Jessica
8/10 不錯哦
Gregory
2023年12月22日
Good short Stay
Great value for a short stay, plenty to do if you like walking. Great Ocean side walks and spectacular scenery.
Gregory
於 2023 年 12 月住了 5 晚
Andrew 於 2023年12月30日回覆
Hello Gregory,Thank you for your fantastic review.Portland is a wonderful little down with plenty of beautiful areas to discover. We hope to have you here again soon.Many thanks,
10/10 有夠讚
Robert
2023年12月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Robert
於 2023 年 12 月住了 1 晚
Andrew 於 2023年12月30日回覆
Hello Robert thank you very much for your great review.Merry Christmas and have a wonderful new year.Many thanks,
10/10 有夠讚
Sue
家庭旅遊
2023年12月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely apartment in a great spot.
Sue
於 2023 年 12 月住了 5 晚
Andrew 於 2023年12月12日回覆
Hello Sue,Thank you for your review i am so happy you enjoyed your stay.Many thanks
2/10 很糟糕
Glenda
情侶出遊
2023年12月11日
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
We have stayed in 6 different quests 5 of them were all the same, that is what encouraged us to book and stay in the Portland quest. We were not informed that this motel was mainly used for contractors ) tradesmen) so the room was very small l had to go side on to get around the door into the bathroom and the furniture was cheap, l had booked over a month before the stay, we were very disappointed, and spoilt the fact that we were in Portland for a wedding. Never again,
Glenda
於 2023 年 12 月住了 1 晚
Andrew 於 2023年12月11日回覆
Hello Glenda,Yes, we do cater for tradespeople which is a large portion of our business, however, we do cater for leisure guests and other professionals. I fail to see why this fact would affect your stay as they do not seem to have any issues with the rooms that we provide. I would like to point out that all our furniture is brand new this year and so are our comfortable king size beds, these were not 'cheap' as you suggest.We pride ourselves on providing a comfortable and clean environment for all our guests. I see you had purchased a Hotel Room, if you require a larger room, we have 1 bedroom apartments that are quite spacious that come with a lounge and full kitchen.At anytime if you were not happy with the room provided, we would have been more than happy to show you alternative rooms that may have been more to your liking instead of not saying anything and leaving us a bad review. In fact if you had asked nicely, we may have even provided you with a free upgrade to a larger room because our guests comfort is a priority.I do hope you enjoyed the wedding.
8/10 不錯哦
Robert
2023年12月6日
喜歡:客房舒適度
Robert
於 2023 年 12 月住了 3 晚
Andrew 於 2023年12月7日回覆
Hello RobertThank you for a great review.If there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,
10/10 有夠讚
Lyn
2023年11月29日
喜歡:員工素質和住宿環境和硬體
Lyn
於 2023 年 11 月住了 1 晚
Andrew 於 2023年12月7日回覆
Hello LynThank you for taking the time to provide us with a review.If there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,
8/10 不錯哦
Suzanne
2023年11月17日
喜歡:整潔度、員工素質和住宿環境和硬體
The room was very clean. It was very small, but that was okay for one night.
Suzanne
於 2023 年 11 月住了 1 晚
Andrew 於 2023年11月19日回覆
Hello Suzanne,Thank you for your great review. Many thanks
10/10 有夠讚
Jeffery
2023年11月13日
Jeffery
於 2023 年 11 月住了 2 晚
Andrew 於 2023年11月15日回覆
Hello JefferyThank you for taking the time to provide us with a review. If there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,
8/10 不錯哦
Andy and Toni
2023年11月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good position
Quest apartment, clean tidy and comfortable with full kitchen facilities as well as washing machine dryer. Apartment was serviced, which was good. Plenty of on-site parking, staff very good. Very good position of hotel close to shops, eating places and water front, all walkable. Very good accomodation and close to the places that you need
Andy and Toni
於 2023 年 11 月住了 2 晚
Andrew 於 2023年11月15日回覆
Hello Andy and Toni,Thank you for your great review and for having a good chat while you were checking out. I hope you enjoy your next trip and we look forward to seeing you again in the near future. Many thanks
2/10 很糟糕
haotian
2023年10月4日
喜歡:員工素質和設施服務
不喜歡:整潔度
So many mosquitos in the bath room and some died bugs bodies on my bed. We booked 2 bedroom but only one room have heater and the heater is broken. And in the morning there are spider on the door. So disgusting.
haotian
於 2023 年 10 月住了 1 晚
Andrew 於 2023年10月12日回覆
Hello Haotian,I am saddened that you did not enjoy yourself during your stay. We pride ourselves on providing clean and comfortable accommodation. If there was anything that was not top your liking you should have mentioned it to any of our staff or called the after hours number to report the issue. We would have fixed the issue immediately or even provided you with a different room. Next time you have an issue contact someone instead of complaining after the fact when we are unable to do anything about it.
10/10 有夠讚
Adam
家庭旅遊
2023年10月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
2 bed apartment was perfect for a family of 4. Very clean room with convenient access to swimming pool. Not much options for food around Portland and the town feels unsafe for walking at night. Make sure to walk down to the port at night, the moon shining on the ocean is beautiful.
Adam
於 2023 年 9 月住了 2 晚
Andrew 於 2023年10月4日回覆
Hello Adam,Sounds like you had a great time in Portland. We are happy that Quest could help you enjoy your time here.Hope to see you again soon.Many thanks,
10/10 有夠讚
MAGGIE
2023年9月28日
MAGGIE
於 2023 年 9 月住了 1 晚
Andrew 於 2023年9月30日回覆
Hello Maggie,We really appreciate your 10/10 review. Thank you!Many thanks,Andrew
10/10 有夠讚
Nina
2023年9月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Friendly staff. Clean and well equiped apartments. Convenient location. Definitely recommend
Nina
於 2023 年 9 月住了 1 晚
Andrew 於 2023年9月25日回覆
Hello Nina,Thank you for your fantastic review. We hope to have you here again soon. Many thanks,
10/10 有夠讚
ALAN
2023年9月9日
ALAN
於 2023 年 9 月住了 2 晚
Andrew 於 2023年9月25日回覆
Thank you Alan,Many thanks
6/10 一般般
Terry Le
情侶出遊
2023年8月30日
喜歡:員工素質和設施服務
Our room was a bit tired and needed a freshen up
The corridors were dusty and we couldn’t see through the laundry flywire
Terry Le
於 2023 年 8 月住了 1 晚
Andrew 於 2023年9月25日回覆
Hello Terry Le,Thank you for your review.I am a bit surprised that you found the room tired as all our furniture is brand new.We shall work harder to make sure the rooms are looking fresh for you. Many thanks
8/10 不錯哦
Judy
2023年8月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Judy
於 2023 年 8 月住了 1 晚
Andrew 於 2023年9月25日回覆
Hello Judy,Thank you for your review Many thanks
10/10 有夠讚
Darren
2023年7月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Darren
於 2023 年 7 月住了 1 晚
Andrew 於 2023年9月25日回覆
Hello Darren,Thank you for your review,Many thanks,
10/10 有夠讚
Joshua
團體旅遊
2023年7月10日
喜歡:整潔度、員工素質和住宿環境和硬體
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this place for anyone visiting Portland
Nice and close to everything to walk to also
Joshua
於 2023 年 7 月住了 2 晚
Andrew 於 2023年7月10日回覆
Hello Joshua,We are very happy you enjoyed your stay with us. Thank you for your amazing review.We hope to have you here again sometime soon.Many thanks
10/10 有夠讚
david
情侶出遊, 商務旅客
2023年6月21日
喜歡:整潔度、員工素質和住宿環境和硬體
Great place to stay
david
於 2023 年 6 月住了 2 晚
Andrew 於 2023年6月22日回覆
Hello David,Thank you for your review, its also a great place to work and be appreciated by wonderful guests such as yourself.Many thanks,
10/10 有夠讚
Tasneem
家庭旅遊
2023年6月15日
喜歡:整潔度、員工素質和住宿環境和硬體
It was safe, clean and tidy and well kept! Nicely refurbished.
Tasneem
於 2023 年 6 月住了 2 晚
Andrew 於 2023年6月22日回覆
Hello Tasneem,Thank you for your review, we are happy that you enjoyed the updated look to our apartments. Hope to see you again soon.Many thanks,
8/10 不錯哦
Crystal
2023年4月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Crystal
於 2023 年 4 月住了 1 晚
Andrew 於 2023年6月22日回覆
Hello Crystal,Thank you for your great review. Many thanks,
10/10 有夠讚
Melissa
2023年4月14日
Melissa
於 2023 年 4 月住了 1 晚
Andrew 於 2023年4月27日回覆
Hello Melissa,Thank you for a 10/10 review. I am happy you enjoyed your stay. Many thanks
10/10 有夠讚
Judy
家庭旅遊
2023年4月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely Apartment
One Night Stay, Very Posh, our room was ground floor, 2 seperate bedrooms, two way bathroom, with Laundry/dryer. Full Kitchen, lounge, dining room.
Judy
於 2023 年 3 月住了 1 晚
Andrew 於 2023年4月27日回覆
Hello Judy,I am so happy you enjoyed your stay with us. I have never considered us to be 'Posh' but i will take that as a high compliment. We hope to see you again.Many thanks
10/10 有夠讚
Graeme
2023年3月29日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay
We enjoyed our stay as the apartment was spacious, very clean and had everything we needed. It is located a short walk from the town's main street and no more than 10 minutes from the seafront. Plenty options for eating out or getting a carryout.
Graeme
於 2023 年 3 月住了 2 晚
Andrew 於 2023年3月30日回覆
Hello Graeme,Thank you for your amazing review of our little hotel.We are so very please that you enjoyed your stay with us. We hope that we will see you again soon.Many thanks
10/10 有夠讚
Terence
情侶出遊, 寵物同遊
2023年3月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room privacy, undercover parking at door, spotless on arrival. Would highly recommend to all travellers
Terence
於 2023 年 3 月住了 2 晚
Andrew 於 2023年3月14日回覆
Hello Terence,What a fantastic review, thank you so very much.We hope to have you again.
8/10 不錯哦
Leigh Russell
2023年2月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The place to stay.
A good spacious apartment.
Leigh Russell
於 2023 年 2 月住了 1 晚
Andrew 於 2023年3月1日回覆
Hello Leigh,Thank you for your awesome review. I am happy you enjoyed your stay with us.look forward to having you here again.Many thanks
8/10 不錯哦
Robyn
家庭旅遊
2023年1月29日
喜歡:整潔度、員工素質和住宿環境和硬體
The room was clean and tidy and functional. The kettle didn't work and neither did the room phone. There were no staff around to help when we needed it.
Robyn
於 2023 年 1 月住了 1 晚
Andrew 於 2023年3月1日回覆
Hello Robyn,Thank you for your review. Sorry about the kettle and phone. We have since had these looked at and are now working.Have a great day.Many thanks,
8/10 不錯哦
Joe
家庭旅遊
2023年1月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful building and appearance of the property.
Joe
於 2023 年 1 月住了 1 晚
Andrew 於 2023年3月1日回覆
Hey Joe,Thanks for your great review, we are happy you engoyed your stay. I hope to see you again soon.Many thanks
8/10 不錯哦
Dianne
2023年1月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Dianne
Andrew 於 2023年3月14日回覆
Hello Dianne,Thank you for your review score, we are so glad you enjoyed your stay,many thanks, Andrew
6/10 一般般
Harry
2022年10月5日
喜歡:員工素質
不喜歡:住宿環境和硬體
The room was clean but looking tired and in need of some renovation. Cupboard doors did not shut properly. Very limited space for any basic food preparation, and nowhere to wash up which an apartment should have. The main door from the corridor and stairwell to the outside of the building did not shut and the latch had been removed. This meant the wind blew the door wide open and the breeze came right through to the apartment. We had to roll up towels and place pillows around the door to try and keep some of the cold out. The air conditioner was set to heat at 25 but produced barely any warm air. We would not stay here again.
Harry
於 2022 年 10 月住了 1 晚
Andrew 於 2022年10月5日回覆
Hello Harry,Thank you for your review, I am sorry that your stay was not up to your expectations. I would like to point out that you purchased a hotel room and not an apartment. Our hotel rooms do not offer cooking facilities or food preparation areas. If this is something you require i would suggest reserving a 1 bedroom apartment for future stays. I am sorry about the strong winds, for your stay it was unusually windy and unfortunately even our heavy doors were susceptible to it. We do have portable heaters available and we would be more than happy to provide these to you free of charge. I appreciate you letting me know about the A/C, I will get it replaced as it seems it has reached its end of life. Also, you will be please to know that in December we are actually replacing all our furniture throughout the hotel for new contemporary items. This show help the rooms look a lot fresher. I would hope that you could give us another chance to show you that your stay was not standard.Many thanks
6/10 一般般
May
2022年10月3日
喜歡:整潔度和員工素質
May
於 2022 年 10 月住了 1 晚
Andrew 於 2023年11月15日回覆
Hello MayThank you for taking the time to provide us with a review, we appreciate your feedback so if there is anything more we can do to make your next stay more comfortable, please let us know.Many thanks,
8/10 不錯哦
Andrea
家庭旅遊
2022年9月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well appointed apartment and great location.
Andrea
於 2022 年 9 月住了 1 晚
Andrew 於 2022年10月5日回覆
Hello Andrea,thank you for your great review, we appreciate you kind words. We hope to have you here again soon.Many thanks,Andrew
10/10 有夠讚
Aron
親子旅遊
2022年9月5日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place for families. Helpful and accommodating staff.
Aron
於 2022 年 9 月住了 1 晚
Andrew 於 2022年9月6日回覆
Hello Aron,Thank you for your great review. We are so glad we were able to make you stay an enjoyable one. Hope to have you here again soon.Many thanks,Andrew
10/10 有夠讚
Kerryn
2022年7月22日
Kerryn
於 2022 年 7 月住了 1 晚
Andrew 於 2022年7月26日回覆
Hi Kerryn, thank you for a great review, we hope to see you again soon.
Many thanks,
Andrew