Love the property, I've stayed there a couple times before. My only problem with this visit, was checking out I told the front desk lady that I drank one of the in room $7,00 bottles of water and to deduct it from my $20.00 VIP credit. She said ok I'll apply the remaining credit to your bill, which she didn't. As I was walking out I tried to grab a coffee from the lobby, there were no coffee cups. I went back up to the front desk, to let her know they were out of cups, and asked can you get one, She went to the back, thinking that she is get more cups for the coffee bar when she comes back to the front desk she talked to two coworkers then went back behind the front desk, and didn't even acknowledge or tell me that she couldn't find or have more cups. She just left me hanging there, frustrated, I just walked out.