Pros: Despite the area around the hotel, the property itself is very clean. We loved the onsite outdoor basketball hoop and ease of self-parking close to the entrance. Check in was a breeze at 7 pm.
Cons: We had a few issues with service. There were 4 of us in our room and we requested extra towels and 2 pillows. They gave my husband towels at the front desk and said they would send pillows up. They never arrived. The phone in our room didn’t work (we had to go to the front desk for the requests). And during our stay, we needed a plunger. Asked at the desk on the way out for the day, 4 hours later it had not been dealt with. Having to use the washroom in the lobby, only one stall was clean (with feces smeared on the seat of the other). A day later when we checked out, I popped into that washroom again and it had still not been cleaned. Restaurant was alright, but slow with not wait staff for how busy it was. Food quality was ok, not worth the price they are charging.
The only redeeming quality is location. If you are going to a Trailblazers game, this hotel is a close walk.