外觀
查看供應情況

莫瑞斯飯店的評分

2.5 out of 5
莫瑞斯飯店
Lini Highway, Port Vila, Efate

評論

7.8

不錯哦

10 分，有夠讚；461 則評論中有 119 則" "
8 分，不錯哦；461 則評論中有 207 則" "
6 分，一般般；461 則評論中有 87 則" "
4 分，不太好；461 則評論中有 35 則" "
2 分，很糟糕；461 則評論中有 13 則" "

8.4/10

整潔度

8.4/10

員工素質

7.8/10

設施服務

7.4/10

住宿環境和硬體

6.8/10

環保程度

評論

8/10 不錯哦

CHUN TING ALEX

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2023 年 9 月住了 3 晚
NITZ 於 2023年9月15日回覆
Hi CHUN TING ALEX , thank you for staying with us ! the time you take to review our property . We kindly appreciate you ratings , we kindly look forward to welcoming you back again.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Near city center, free breakfast, nice staff
Affordable price with friendly staff, near city center, it's just 5-min walk, free breakfast. Everything is amazing here. I enjoy seeing sunset, seeing starry sky and the tranquil atmosphere at night. One thing to note is paid wifi, but it's just a common practice in south pacific, but enough for me 15 min free internet for every 2 hours. I will recommend my friends and you to stay in this hotel for Vanuatu trip.

8/10 不錯哦

菲，昆明

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店位置不错，只是周末因为酒吧的问题有点乱
酒店位置不错，只是周末因为酒吧的问题有点乱，星期五餐厅买一送一不错，还是超值。总体来说酒店餐厅价格偏高

4/10 不太好

真實旅客

不喜歡：員工素質和住宿環境和硬體

8/10 不錯哦

Tomas

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, nice pool, great staff - had a good stay here. The room (and air con) had a few small issues but besides that enjoyed my stay and would recommend.
於 2024 年 3 月住了 2 晚
GM 於 2024年4月1日回覆
Hi Tomas,It is our pleasure to have you with us and we thank you for choosing Moorings Hotel . We kindly appreciate your time and ratings and thank you also for your recommendations.

8/10 不錯哦

Julia

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
It was a wonderful experience. Thank you for having me.
於 2024 年 2 月住了 3 晚
GM 於 2024年2月24日回覆
Hi Julia,we thank you for staying with us and it was a great pleasure to have you as our guests ! we kindly appreciate your ratings and great comments!

6/10 一般般

Rochelle

於 2024 年 1 月住了 3 晚
GM 於 2024年2月3日回覆
Thank you Rochelle for staying with us ! It was our pleasure to have you as our guests , we kindly appreciate your ratings .

8/10 不錯哦

Thomas James

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very happy no complaints
於 2023 年 11 月住了 10 晚
GM 於 2023年11月14日回覆
Thank you, Thomas James, we kindly appreciate the time you take to review our property. We look forward to welcoming you back again in the future Cheers

8/10 不錯哦

Peter

商務旅客
喜歡：整潔度和員工素質
Lovely outside area - wonderful views next to the sea..
於 2023 年 10 月住了 7 晚
GM 於 2023年10月14日回覆
Thank you very much Peter for staying with us and the time you take to review our property with ratings. we kindly appreciate your positive comment on the lovely outside are and wonderful views next to the sea.Once again thank you for sharing your experience with us, we look forward to welcoming you back again someday and the viewers.

2/10 很糟糕

Robert

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I did not stay as my flight was cancelled at the last minute. I have requested a refund, given the circumstances, but neither the property or Wotif are responding.
於 2023 年 9 月住了 1 晚
GM 於 2024年3月19日回覆
Thank you for your message regarding a refund , we kindly ask that you do contact our reservations team via reservations@mooringsvanuatu.com to further assist you with your refund ,

8/10 不錯哦

Bill

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff property top notch
於 2023 年 9 月住了 1 晚
GM 於 2023年9月22日回覆
Hi Bill, We thank you for staying with us and the time you take to review our property, we kindly appreciate your rating and positive comment on the high quality and excellent staff! we kindly look forward to welcoming you back again when your are in Vanuatu!

10/10 有夠讚

Nadia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had an excellent stay here, each room I had - either as a solo traveller or shared with other people on my tour - was clean, spacious and very comfortable. A couple of rooms are in need of some minor maintenance - a broken switch or tv - but nothing that caused major inconvenience. The staff were extremely friendly and helpful, and the view is spectacular. I'd definitely recommend!
於 2023 年 9 月住了 1 晚
Front Office Manager 於 2023年9月19日回覆
Hi Nadia,We are glad to hear that you had an excellent stay with us. thank you for taking your time to review our property, we kindly appreciate your ratings and positive comments regarding cleanliness and comfortable rooms with friendly ,helpful staffs and spectacular view , your mentioned on the minor maintenance are considered , Thank you for your recommendations. We kindly look forward to welcoming you back again in the future!

8/10 不錯哦

Michael

於 2023 年 8 月住了 2 晚
Front Office Manager 於 2023年9月11日回覆
Thank you, Michael, for staying with us and taking your time to review our property , we kindly appreciate your ratings and we look foward to welcome you back again in the future

10/10 有夠讚

Erick

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The Staff - Sedrick Kapen / James / Matilda all exceptional are looking after us. Only improvement would be the housekeeping need some improvements in service but all in all we love it and can’t wait to come back to Moorings
於 2023 年 7 月住了 7 晚
Front Office Manager 於 2023年7月10日回覆
Hi Erick,Thank you very much for staying with us and also for sharing your experience. We very much appreciate your time taken to review our property, your ratings and your positive comments and consider your point on housekeeping service that requires improvement. We surely look forward to welcoming you back again.

6/10 一般般

Bella

情侶出遊
喜歡：員工素質
不喜歡：整潔度
Easy location for the airport. Staff and restaurant were excellent. Rooms felt unclean (no mattress protector and bugs on our bed). Rooms also smelt of tobacco when using air conditioning. Quite a few people around at night with the beach bar next door and we had people try to get into our room during the night as well. So didn’t feel overly safe. Okay for a cheap night when having a flight stopover wouldn’t recommend a long stay.
於 2023 年 6 月住了 1 晚
Front Office Manager 於 2023年6月12日回覆
Hi Bella,Thank you for staying with us and sharing your experience. Your comments are considered. and raised. to our team for improvement.

4/10 不太好

Angie

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Terrible place scruffy no aircon but lovely staff
於 2023 年 3 月住了 1 晚
Front Office Manager 於 2023年4月26日回覆
Thank you for staying with us and we thank you for your comment.

2/10 很糟糕

Laszlo

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Please contact me
於 2023 年 3 月住了 3 晚
Front Office Manager 於 2023年4月26日回覆
Thank you for staying with us , kindly contact our reservations team if you have issues with your stay with us

10/10 有夠讚

Dorce

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great staff
於 2022 年 11 月住了 7 晚
Nitz 於 2023年1月6日回覆
Thank you Dorce! for your ratings on you experience at our property, much appreciated See you again

2/10 很糟糕

Janet

於 2022 年 10 月住了 1 晚
GM 於 2024年3月19日回覆
Thank you for staying with us and giving us your feedback

8/10 不錯哦

Ulla Birgitte

情侶出遊
喜歡：整潔度和員工素質
We found the staff so friendly and accommodating. Our first impression of the site was unimpressive. We found the gravel area from the road and up to the reception counter uneven and there were many weeds growing around the area. The reception counter was very basic and in the open. It was not easy to use in the heat or in the rain. There were many places with steps up and down around the site that were not well lit at night. We checked in at 1AM and we were sent to our room without any instructions of how to get there and we couldn't find any numbers. A printed map would have been useful. The pool was beautifully clean. There was only one bedside table in our room. The shower had great water pressure and hot water.
於 2022 年 9 月住了 7 晚
Front Office Supervisor 於 2022年10月26日回覆
HI Birgitte, Thank you for staying with us and thank you for your time and comments .

8/10 不錯哦

Steve

情侶出遊
喜歡：整潔度和員工素質
Very nice over the water restaurant seating. Overall property maintenence could improve. Menu could do with an update.
於 2022 年 9 月住了 1 晚
Front Office Supervisor 於 2022年10月26日回覆
Hi Steve,Thank you for staying with us ! We kindly appreciate your ration and comments

10/10 有夠讚

Raymond，Agnes Water

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was clean. The staff were caring and engaging going the extra mile to help. Nice location and outlook.
於 2022 年 9 月住了 1 晚
Front Office Manager 於 2022年9月19日回覆
Hi Raymond,Thank you so kindly for taking your time to leave us a review and rating on our property. we kindly appreciate your comments on cleanliness , caring and engaging staff location and outlook, once again thank you for staying with us and we look foward to hearing from you again ,

2/10 很糟糕

Chris

於 2022 年 9 月住了 7 晚
Front Office Supervisor 於 2022年9月18日回覆
Thank you for your time and for staying with us,

4/10 不太好

Dean

團體旅遊, 家庭旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The service and staff attitude was terrible. They try and rip you off at every turn
於 2022 年 9 月住了 7 晚
Front Office Supervisor 於 2022年10月26日回覆
Hi Dean ,Thank you for staying with us

6/10 一般般

Karen Marie

情侶出遊
It's in a great location & the view from our ocean front room was amazing. The room did need quite a bit of maintenance and they are on the small side.
於 2022 年 8 月住了 8 晚
NITZ 於 2022年9月18日回覆
Hi Karen Marie,Thank you for taking your time to leave us a review and rating on you experience with us, We kindly appreciate your stay with us and we look foward to hearing from you again in the near future.

2/10 很糟糕

Hajer

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were not helpful or friendly. Rooms did not look like photos
於 2022 年 8 月住了 7 晚
Nitz 於 2022年8月25日回覆
Thank you Hajer for taking your time in leaving us a feedback. We are sorry to hear and we consider your point on staffs were not helpful and friendly to you, According to rooms allocation , we do allocate rooms to our clients as according to their nominated or booked room type received . Once again thank you for staying with us.

10/10 有夠讚

Emori

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were very responsive to our request. We'll be back again ❤️
於 2022 年 8 月住了 7 晚
Nitz 於 2022年8月20日回覆
Thank you Emori for staying with us and thank you for taking your time to review our property , we kindly appreciate your great feed back and we look foward to welcoming you back again. Cheers

10/10 有夠讚

James

喜歡：整潔度、設施服務和住宿環境和硬體
於 2022 年 7 月住了 1 晚
GM 於 2024年3月19日回覆
Thank you James for staying with us , we really appreciate your time and great ratings

8/10 不錯哦

Jim

家庭旅遊
喜歡：整潔度和員工素質
nice stay with helpful staff.
於 2022 年 7 月住了 1 晚
Nitz 於 2022年8月20日回覆
Thank you Jim for stay with us , and your time for reviewing our property , we kindly appreciate your great feedback

10/10 有夠讚

Kerri-Ann

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous
We couldn’t have asked for a better place to stay! First off, the staff were amazing; nothing was a problem for them, they're so friendly, helpful...just beautiful people. The open air restaurant is cool, food is amazing and great price. Love the bar, great range of drinks. Pool is good. Our room was a bit small but who needs space when all the adventures are outside! Quick walk to town. Great location. No road noise. I’ll be back 100%
於 2020 年 3 月住了 6 晚
AGM 於 2020年4月14日回覆
Dear Kerri-Ann, Thank you very very much for staying with us and for your time taken to review our property, We kindly appreciate your great feedback on your experience !! This is so kind of you and we are looking foward to hearing from you and welcoming you back to Moorings hotel in the future With great and tropical regards

8/10 不錯哦

Jan

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My stay is for business
I enjoy staying with the team at Moorings. Very friendly staff, always willing to help and always up for a chat. The rooms are not huge, but always kept clean. Great spot by the water and not too far to town, pleasant walk along the water front.
於 2020 年 2 月住了 13 晚
AGM 於 2020年3月17日回覆
We kindly thank you for staying with us and taking your time to review our property. we are glad to hear that you have enjoyed your stay with our team at Moorings.

8/10 不錯哦

HERVE

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 6 晚
AGM 於 2020年4月14日回覆
Thank you for staying with us and reviewing our property !!

8/10 不錯哦

David

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 3 月住了 2 晚
AGM 於 2020年3月17日回覆
Thank you for staying with us

8/10 不錯哦

Bernard

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Great service !
Rooms are ery clean with a very pleasant service both for the room and at the restaurant. Nice bed and comfortable room (ocean view). Restaurant not gastronomic but good value for money. I have really appreciated that leaving at 4 PM, the manager allowed me to take a shower before my flight. They provide me with a clean room at no cost for the shower and thank to it I was really confortable for the flight. This is really a great service, very customer oriented.
於 2020 年 3 月住了 2 晚
AGM 於 2020年3月17日回覆
We thank you for staying with us Bernard and for your time taken to review our property. Your great feedback on your experience is very much appreciated Kind regards

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 3 月住了 1 晚
Nitz 於 2020年3月11日回覆
Thank you for staying with us and taking you time to rate our property ,Much appreciated

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Noisy room next to the pool/bar and sand in the bedsheets. Only positive was that they provided early morning breakfast if you needed to leave early.
於 2020 年 2 月住了 1 晚
Nitz 於 2020年3月11日回覆
Thank you for staying with us , We take note and consider your comments

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Baari ja pooli mukavasti sisäpihalla ja oma terassi varjossa
於 2020 年 2 月住了 2 晚
Nitz 於 2020年2月29日回覆
Thank you for staying with us ,We kindly appreciate your feedback

10/10 有夠讚

Nadège

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 1 晚
Nitz 於 2020年2月29日回覆
Moorings Hotel managements and staffs really appreciate your positive comments on your stay with us at Moorings hotel

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place by the beach, can be a little bit noisy as the rooms are right by the restaurant and bar area but I would stay again.
於 2020 年 1 月住了 3 晚
Nitz 於 2020年2月29日回覆
Thank you for staying with us and thank you for your comments

6/10 一般般

真實旅客

喜歡：整潔度和住宿環境和硬體
Le restaurant de l’hôtel est très bien. Le personnel du restaurant est merveilleux
於 2020 年 1 月住了 2 晚
Nitz 於 2020年2月29日回覆
Thank you for staying with us

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
Nitz Ambong 於 2020年1月15日回覆
Thank you for your staying with us and we appreciate your rating

10/10 有夠讚

Nadège

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 1 月住了 1 晚
Nitz Ambong 於 2020年1月11日回覆
Hi Nedege, Thank you for staying with us and thank you for taking your time to review our property , We really appreciate your rating and looking foward to welcoming you back again in the future

8/10 不錯哦

Timothy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay
Moorings hotel is situated in the front of the bay with beautiful views, amazing sunsets and is only a short walk into the town centre. We stayed in a poolside room, with just a couple of steps from room to pool. Comfy beds and good air conditioning, however the WiFi is something to be desired, very slow at best of times and disconnects often. The hotel restaurant was excellent, continental breakfast had a good selection of food, lunch has great value options for 1300 VT including a drink. Happy hour is from 5pm to 7pm and dinner is also excellent (we loved the seafood curry!). Overall we had a pleasant stay and would return.
於 2020 年 1 月住了 2 晚
Nitz Ambong 於 2020年1月10日回覆
Dear Timothy, Thank you kindly for staying with us and taking your time to review our property, Glad to hear that you had a pleasant stay and enjoyed the meals and surrounding atmosphere, It was great pleasure to have you with us and , Wishing you all the very best till the welcome back !!

10/10 有夠讚

Shweta，Sydney

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location, beautiful views from the room all day long especially the sunset. Friendly staff, cleanliness excellent and food very affordable and tasty.
於 2019 年 12 月住了 4 晚
Nitz Ambong 於 2020年1月4日回覆
Thank you kindly for staying with us and reviewing our property , We really appreciate your comments

8/10 不錯哦

真實旅客

於 2019 年 12 月住了 2 晚
Nitz Ambong 於 2020年1月4日回覆
Thank you for your rating on our property

10/10 有夠讚

Deborah

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Relaxing and god value in a beautiful setting.
Friendly and welcoming. Service excellent. Food quality very good. Location great. Would recommend and would love to rerurn.
於 2019 年 12 月住了 1 晚
Nitz Ambong 於 2020年1月4日回覆
Thank you Deb, We kindly appreciate your feed back

4/10 不太好

Haoran

商務旅客
不喜歡：員工素質
Poor service
We tried to cancel the reservation left many messages and emails no one bothered get back to us poor service and no refund at all and still to this day no one called back
於 2019 年 11 月住了 1 晚
AGM 於 2019年12月17日回覆
Hi Haoran, Thank you for your message , we are sorry to hear that your are disappointed with your booking process , We kindly informed that in cases of bookings made via online travel agents , any changes that needs to be made will be through your travel agent and not directly with Moorings Hotel as following the terms and conditions applied.

2/10 很糟糕

BERTRAND

於 2019 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Walking distance to town and on the water. Staff weer friendly and the service was exceptional.
於 2019 年 10 月住了 10 晚
AGM 於 2019年12月17日回覆
Thank you for your comments , We kindly appreciate your feed back on your experience

8/10 不錯哦

Jan，NZ

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Handy place to stay, easy walk to town. The team are always friendly. Great service. The Wifi has improved heaps. Thanks.
於 2019 年 10 月住了 11 晚
AGM 於 2019年12月17日回覆
Hi Jan , Thank you for staying at Moorings Hotel and thank you for your time in reviewing our property. We kindly appreciate your comments