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El Kantaoui Center and Spa

3.0 star property
Travelers find Ayurvedic treatments and shopping opportunities at El Kantaoui Center and Spa, along with breakfast options and helpful concierge assistance

Choose dates to view prices

El Kantaoui Center and Spa offers a peaceful retreat where guests can enjoy rejuvenating massages or browse the on-site shopping center. La Fiesta serves delicious breakfast, while two swimming pools provide refreshment. WiFi keeps everyone connected throughout their stay.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double or Twin Room

Minibar, in-room safe, bed sheets

Double or Twin Room

Highlights

Air conditioning
TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Minibar
In-room massage
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Minibar, in-room safe, bed sheets

Single Room

  • Sleeps 1

View all photos for Standard Single Room

Minibar, in-room safe, bed sheets

Standard Single Room

Highlights

Air conditioning
TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Minibar
In-room massage
  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Minibar, in-room safe, bed sheets

Standard Triple Room

Highlights

Air conditioning
TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Minibar
In-room massage
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Minibar, in-room safe, bed sheets

Family Room

Highlights

Air conditioning
TV
Private bathroom
Shower/tub combination
Bathrobes
Hair dryer
Minibar
In-room massage
  • 322 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

Family Room

  • Sleeps 2

Standard Triple Room

  • Sleeps 3

Double Or Twin Room

  • Sleeps 2
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About the neighborhood

Hammam Sousse, a neighborhood in Port El Kantaoui, is home to El Kantaoui Center and Spa. Museum Dar Essid and Sousse Archaeological Museum are cultural highlights, and some of the area's landmarks include Ribat of Sousse and Zaouia Zakkak. Hannibal Park and Zinebledi are also worth visiting. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our Port El Kantaoui travel guide
Map
Boulevard du 14 Janvier 2011, Port El Kantaoui, Sousse Governorate, 04089

What's nearby

  • Marina Port El Kantaoui, Tunisia., Shutterstock ID 110162354, SF SSA Case with Manager Approval: Case 07151371, Job: Prepay credit, Client/Licensee: , Other:
    Port El Kantaoui Harbour
    15 min walk - 1.3 km
  • Canopy couches in Port El Kantaoui Beach, Tunisia.; Shutterstock ID 120693757
    Port El Kantaoui Beach
    15 min walk - 1.3 km
  • Hannibal Park
    10 min walk - 0.9 km
  • Acqua Palace Water Park
    18 min walk - 1.6 km
  • El Kantaoui Golf Course
    3 min drive - 1.9 km

Getting around

  • Sousse Sud Station
    13 min drive
  • Monastir (MIR-Habib Bourguiba Intl.)
    38 min drive

Restaurants

  • Swim-Upbar Concorde Green Park Palace
    3 min drive
  • Le Méditerranée
    11 min walk
  • Waterside
    4 min walk
  • Bar El Belda Houria Palace
    2 min walk
  • La roserie
    12 min walk

About this property

El Kantaoui Center and Spa

Hotel located in Hammam Sousse
You can look forward to a terrace, shopping on site, and a coffee shop/cafe at El Kantaoui Center and Spa. Indulge in a body wrap, a body scrub, and a facial at the onsite spa. The on-site restaurant, La Fiesta, offers breakfast and brunch. In addition to a hair salon and an arcade/game room, guests can connect to free WiFi in public areas.
You'll also find perks like:
  • An outdoor pool
  • 1 meeting room, a billiards/pool table, and an elevator
  • A gift shop, concierge services, and luggage storage
  • ATM/banking services, tour/ticket assistance, and a 24-hour front desk
Room features
All 347 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks like safes and bathrobes.
More amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 43-inch TVs with satellite channels

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Fiesta

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • Babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 15 2026 to April 30 2026 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
The property will be renovating from January 15 2026 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: TND 1.00 per accommodation, per stay
  • Tourism fee: TND 8.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A deposit is charged to the guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 July to 31 August

Property is also known as

El Kantaoui Center
Hotel El Kantaoui Center
El Kantaoui Center Hotel Port El Kantaoui
Vincci Port El Kantaoui
Vincci Resort Kantaoui Hotel Port El Kantaoui
El Kantaoui Center Hotel
El Kantaoui Center Port El Kantaoui
Kantaoui Center Spa Kantaoui
El Kantaoui Center and Spa Hotel
El Kantaoui Center and Spa Port El Kantaoui
El Kantaoui Center and Spa Hotel Port El Kantaoui

Frequently asked questions

Does El Kantaoui Center and Spa have a pool?

Yes, this property has an outdoor pool.

Is El Kantaoui Center and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at El Kantaoui Center and Spa?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at El Kantaoui Center and Spa?

Check-out is at noon.

Where is El Kantaoui Center and Spa located?

Located in Hammam Sousse, this beach hotel is within a 10-minute walk of Acqua Palace, Hannibal Park, and Zinebledi. Port El Kantaoui Harbour and Acqua Palace Water Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

El Kantaoui Center and Spa Reviews

6.0

6.0

Cleanliness

7.4

Location

5.8

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 15 out of 99 reviews
Rating 8 - Good. 22 out of 99 reviews
Rating 6 - Okay. 22 out of 99 reviews
Rating 4 - Poor. 21 out of 99 reviews
Rating 2 - Terrible. 19 out of 99 reviews

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

The hotel could not find our booking - STRESSFUL!

We had previously stayed at this hotel. We had to wait more than an hour because the hotel did not have our booking. After time wasting communication via hotels.com app the booking was found. It was stress and terrible experience.
Stayed 1 night in May 2023

6/10 Okay

karim

Liked: Staff & service
Disliked: Property conditions & facilities
Hôtel saisonnier pour l été
Stayed 1 night in Nov 2024

10/10 Excellent

Tjoenie

Liked: Cleanliness, staff & service
Perfect, vriendelijke personeel, goeie ligging, lekker ontbijt
Stayed 5 nights in Jul 2020

2/10 Terrible

Atef

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ranta on kaukana majataloista, huoneessa ei ole ilmastointilaitetta, et voi nukkua lämmöltä, huoneessa ei ole wifi, aamiainen ei ole hyvä. Suosittelen välttämään tätä hotellia.
Stayed 4 nights in Jul 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No respect not good service . And the personnel from the tel mi you are from.europ .you are sick from coronna versus. Im not happy .for my holiday.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Idiot clients infest this hotel.

Sofiane at the reception was as always helpful and polite. The hotel draws undesirable low lifes who are rude, stupid and noisy. Drank Arab idiots started their party in the room below. I had to go down and ask them to stop around 1 am so our baby son could sleep. I wonder why Muslims who are not allowed to drink, drugs and use prostitutes do this to down grade themselves and the hotel. The owner allows this rubbish unfortunately!
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Ma chambre était prête à 14:30 au lieu de 12:00
Stayed 1 night in Oct 2019

2/10 Terrible

Al, lonzo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rien ne va ! Hygiène déplorable, repas médiocres, personnel non aimables
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfreundliches Personal, dreckige Wäsche, Finger weg!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service
The place was placed in good zone with many facilities and fun time places
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Jammer veel hinder van omliggende hotels met disco muziek,dit hotel voor rustzoekers sterk af te raden.slapen vanaf 4 uur s,morgens mogelijk,goede transport mogelijkheden naar Sousse centrum,bus ,louage, taxi voor de deur.
Stayed 3 nights in Jun 2019

4/10 Poor

Olfa

Disliked: Staff & service
Hotel immense, labyrinte sans aucune aide pour vous montrez votre chambre. receptionniste mal acceuillant, privilige les touristes russes. je le déconseille pendant la periode du ramadan, au niveau resto, pas trop de choix. bruitant, les gens se mettent à crier en plein milieu de la nuit. la lumiere du couloir reste allume toute la nuit, et laisse la lumiere passer le rayon sous la porte ( désagreable). je le deconseille generalement. ( je suis origine Tunisienne). ce n'est pas un 4 etoile. allez ailleurs
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Sehr schlecht, unsauber und unfreundlich Personal. Das essen war sehr schlecht. Ich habe dadurch Infektion gekriegt....
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Un peu plus d’efforts de retour des clients car si Le clients est recevable bien sûr l’etablissem ne font un effort . Cet Hotels était parmi les meilleures mais comment vous voulez avec 18 € par jour que vous manger le lux . Je suis un ancien Hotelier et j’ai du carriere donc je connais un peu .
Stayed 10 nights in Mar 2019

4/10 Poor

Christian

Disliked: Staff & service, property conditions & facilities

Un prix imbattable mais pour le reste...

L'hôtel m'avait été recommandé par quelqu'un qui ne devait jamais y avoir mis les pieds. Accueil et service relâchés, chambre et salle de bains vieillissantes, restaurants corrects mais enfumés, tout un public d'hommes seuls ne semblant venir que pour les boîtes de nuit... A éviter si comme moi vous êtes venu pour visiter la médina éloignée de plus de 8 kms! A éviter malgré l'offre qui était à un prix imbattable!
Stayed 2 nights in Jan 2019

6/10 Okay

ABDESSALEM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Deçu de l'état de la chambre

La salle de bain n'était pas propre et mal entretenu , et la majorité des lampes sont non fonctionnels , la restauration est moyenne
Stayed 2 nights in Oct 2018

2/10 Terrible

Mohamwd, Sousse Tunisia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionst at the first ask me to cancel my reservation and book from the disk but after nogatiations he called his manegar and fix thr booking . The room and the club are close and the noise is high. No intrnet at rooms. Bad view. Only the good thing is the breakfast is good and accepteble
Stayed 1 night in Sep 2018

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

azouda

c'est notre 3 séjour positif , nous avons retrouver le même personnel un grand merci à Mme Insaf à la reception et à Mr Chockri au restaurant , un bon point pour des chaines Française , une bonne animation à la plage et à la picine couverte, nous somme prés à y retourner avec plaisir , très peu de client français
Stayed 10 nights in Sep 2018

4/10 Poor

fay, England

Disliked: Staff & service, property conditions & facilities, room comfort

Lot os aspects are very disappointing i

Room was never ready. Advertised as being available from noon. My flight landed at 10 and I was in the hotel by 11.30 the room was not ready until 3.30 Despite making several complaints, we were asked to wait at the reception. The reception was noisy and totally uninviting. The room as very badly finished, skirting missing, holes under sink. Undercounter fridge rusty and so dated. the furnishing is old style bed linen and towels are so old. The room was outside a very loud disco. Although the balcony overlooked the swimming pool but the loud music made it impossible to sit outside and enjoy it. The airconditioning worked at least but the curtain fell off the rail altogether and it took them over and hour to call someone to sort it which meant I was unable to switch the lights on and I remained in total darkness until maintenance arrive. the refitting was so badly done and one of the workers had to climb on the shoulders of his colleague to fit it back. Have they not heard of ladder? the disco music was back on early in the morning, to start with with low volume music but by 10am it was loud and deafening. Breakfast was plentiful and the lady who makes the fried doughnuts was lovely and helpful. Overall not an exciting hotel very basic noisy dirty halls landings and stairs etc. terrible service. rooms runavailable for hours and definately not value for money. I would not stay in this hotel again at any price
Stayed 1 night in Aug 2018

8/10 Good

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra

Den var bra!
Stayed 5 nights in Jul 2018

2/10 Terrible

Mourad, Nice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en mauvaise état , ils attribut les chambres à la tête du client, des chambres affreux qui n'ont rien à voir avec les photos affichées , à éviter impérativement.
Stayed 1 night in May 2018

2/10 Terrible

Mourad, Nice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une chambre trop sale , pas de chauffage , un hôtel qui mérite au max 1 étoile et encore , à éviter impérativement.
Stayed 1 night in May 2018

4/10 Poor

surfer, lebanon

Disliked: Cleanliness, property conditions & facilities, room comfort

Not good

Muddy water in bath tub Sewage odour There is no spa nor massage as mentioned Very dirty balcony Room is just furnished with the necessary ( not even a napkin)
Stayed 7 nights in Apr 2018

4/10 Poor

Isabelle

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Had to change rooms because the air conditioner didn't work properly. Turns out they are all as bad! Made very loud noise with about no air (and certainly not cool air!) coming out. I don't think our room got below 28 degrees. The window curtains were not black-out, which didn't help. And breakfast was ok at best. I paid 40$, next time I'll pay more to get something nicer.
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
c'etait agreable avec un personnel simpathique mais il reste tjr un peut d'effort a faire sur la propreté des chambres ainsi que les douche de piscine interieur qui son pas propres a mon avis il faut une petit restauration de l'hotel sourtout la peinture
Stayed 8 nights in Sep 2017