住宿正面 (夜晚)

愛德華港頂級燦爛旅館的評分

3 out of 5
愛德華港頂級燦爛旅館
Cnr Ramsey Avenue and Main Road, Port Edward, KwaZulu-Natal

評論

6.2
10 分,有夠讚;45 則評論中有 6 則" "
8 分,不錯哦;45 則評論中有 14 則" "
6 分,一般般;45 則評論中有 10 則" "
4 分,不太好;45 則評論中有 8 則" "
2 分,很糟糕;45 則評論中有 7 則" "

7.2/10

整潔度

7.0/10

員工素質

4.0/10

設施服務

6.4/10

住宿環境和硬體

8.0/10

環保程度

評論

8/10 不錯哦

Jonathan

於 2023 年 12 月住了 1 晚
Antoinette Naude - Resident Manager 於 2024年1月5日回覆
Dear Jonathon , Thank you for your review and we delighted you enjoyed your stay with us . Compliments of the season to you and your family

6/10 一般般

siphamandla

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
its was not good due to loedsheding times,no backup it is power no water. and no wifi
於 2023 年 8 月住了 2 晚
Antoinette Naude - Resident Manager 於 2023年8月15日回覆
Dear Siphamandla, We do apologize about the inconvenience caused during load shedding, Unfortunately as the property is managed by a body corporate , they are responsible for the electricity .We are currently looking at options for Fibre in our reception and restaurant area

8/10 不錯哦

Jeffrey

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 2 晚
Antoinette Naude 於 2023年4月25日回覆
Thank you Jeffrey , Hope you all had a fabulous stay with us

6/10 一般般

Rishen

於 2022 年 12 月住了 2 晚
Antoinette Naude 於 2023年1月4日回覆
Dear Rishen , Thank you for your review . Compliments of the season to you and your family . RegardsAntoinette Naude

4/10 不太好

Jennifer Judy

於 2022 年 7 月住了 2 晚
Antoinette Naude 於 2022年8月10日回覆
Dear Jennifer Judy, Unfortunately we did try to reach you , to advise we did not have any water on property . We regret that the entire coast was out , and our borehole also gave issues which has now been repaired. Stay safe and happy womans month. Regards

8/10 不錯哦

Ziyaad

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
Great stay
於 2022 年 4 月住了 5 晚
Antoinette Naude 於 2022年5月10日回覆
Dear Ziyaad, Thank you for your review , we are delighted to hear that you enjoyed your stay with us . Regards

4/10 不太好

Noelan

不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 2 晚
Antoinette Naude 於 2022年5月10日回覆
Dear Noelan, Thank you for your review Regards

4/10 不太好

Odwa

不喜歡:員工素質
於 2022 年 2 月住了 1 晚
Antoinette Naude 於 2022年3月24日回覆
Dear Odwa, We are saddened that you and your family did not enjoy your stay with us, we will en-devour to improve our offering to future guests . Resident Manager

4/10 不太好

Sibonisiwe

於 2022 年 2 月住了 1 晚
Antoinette Naude 於 2022年2月21日回覆
Dear Sibonisiwe, Thank you for your review. Is there anything that we could have done better to make you stay more enjoyable? Regards Antoinette

6/10 一般般

Tanja

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Secure stay
Requested a top floor sea view apartment, was told none available, yet the place looked empty
於 2021 年 9 月住了 10 晚
Antoinette Naude 於 2021年10月11日回覆
Dear Tanya, Although it might have looked empty , we were busy the week that you stayed her. The property houses permanent tenants as well. Some owners keeps their units locked up for private use.We as the hotel do not have access to them . Unfortunately the few sea-view upper rooms we had , had already been checked in before your arrival day . I hope that this has not dampend your stay with us.

6/10 一般般

真實旅客

家庭旅遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
Good for overnight stop, staff are very freindly.
於 2021 年 3 月住了 1 晚
Antoinette Naude 於 2021年3月17日回覆
Dear Anonymous, Thank you for you review , Hope to see you in the near future again . Stay safe , Stay healthy.

2/10 很糟糕

ZIBUYILE

團體旅遊
不喜歡:員工素質、住宿環境和硬體和客房舒適度
Ridiculous Management priorities
Our stay was not pleasant at all... Water shortages, no notice on day of arrival... had to bath from a bucket on the morning of our check-in, managed to batch properly on the evening of our last night and the morning of our check out. Management not considerate to clients being notified in time on Municipality shortages, nor eager to suggest or find solutions to unpleasant conditions.
於 2020 年 2 月住了 2 晚
Antoinette 於 2020年4月28日回覆
Dear Zibuyile, We apologize for the terrible stay you had due to municipal water shortages , We did our utmost best to organize water tankers to assist in filling our tanks. Regards

8/10 不錯哦

Ismail

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good overnight stay
於 2019 年 9 月住了 1 晚
Antoinette Naude 於 2019年10月29日回覆
Dear Ismail, Thank you for your review of our hotel, we are delighted that you enjoyed your overnight stay with us

8/10 不錯哦

Merushka

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 1 晚
Antoinette Naude 於 2019年4月26日回覆
Thank you for your review of our hotel.

8/10 不錯哦

Thembalekhaya

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Not good
於 2019 年 1 月住了 2 晚
Antoinette Naude 於 2019年1月9日回覆
Dear Thembalekhaya, Thank you for your review of our establishment . Compliments of the season to you and your family

2/10 很糟糕

Adelle

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Not what we thought it would be
I The room needed major fixing
於 2019 年 1 月住了 1 晚
Antoinette Naude 於 2019年1月8日回覆
Dear Adele, We are saddened that we did not live up to your expectations. We have taken your comment to heart and are busy going through all our units , to repair and fix where needed.

6/10 一般般

Amanda

喜歡:整潔度、員工素質和客房舒適度
不喜歡:住宿環境和硬體
The Place is nice and very quiet, but the condition of the buildings is absolutely pathetic. And I expected to swim but the pool is so small it looks like a pond. Just know what is shown on the website and the actual place is two different things. The facilities also there is actually nothing exting about the place.
於 2017 年 12 月住了 2 晚
Dear Amanda, We have taken your comments and discussed with the relevant departments , so we can improve were we fell short during your stay. Regards Antoinette Naude

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
I had a great stay with my family thank you, the beds were nice and comfortable.
於 2017 年 11 月住了 1 晚
Dear Traveller, Thank you for your review. We are happy that you enjoyed your stay with us and look forward to welcome you back in the future.

6/10 一般般

G

喜歡:客房舒適度
不喜歡:員工素質
No porter available when we bookef in i on the first floor. No telephone in room.
Dear G, We apologize for any inconvemiced caused during your stay. Yes we do not have an actual porter available,although reservations should have asked if you needed asisstance with luggage . We will work on sorting out the porter problems as soon as possibe

2/10 很糟糕

真實旅客

不喜歡:整潔度、住宿環境和硬體和客房舒適度
Stay away
Not wat was advertised- the room was extremely out dated and dirty and the bathroom filthy
於 2017 年 10 月住了 1 晚
Dear Traveller, Please accept our appologies for the inconvenice caused during you rstay . We have taken your comments and discusses with the relevant departments , so we can improve were we fell short during your stay. Regards Antoinette Naude Resident manager

4/10 不太好

Ronald

不喜歡:住宿環境和硬體和客房舒適度
This hotel needs a lot of maintenance. No porters to help with luggage; no lifts to room. Terrible mouldy smell in the reception. Bath/tub shower very small and water pressure terrible. Bed is way too soft; pillows are terrible. Towels are very old and only hand towels available. Room service is very limited. I would not recommend a stay here. Very dissapointing.
於 2017 年 9 月住了 2 晚
Dear Ronald, We regret that you did not enjoy your stay with us. We will take your comments and improve our service,so as not to inconvenience the next traveller. We are also currently working on a room service menu and to expand our A la Carte menu as well.

8/10 不錯哦

Zach

喜歡:整潔度、員工素質和客房舒適度
Besides the limited dstv channels and no wofi in the room, our stay was very relaxed. The staff were friendly and helpful and the sea view was great.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Its nice hotel
We had nice time and nothing much it was just fun

6/10 一般般

真實旅客

喜歡:整潔度和客房舒適度

10/10 有夠讚

Kiran,Durban

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service and affordable.will definitely be going back.

8/10 不錯哦

Helen,Malmö

喜歡:整潔度、員工素質和客房舒適度
Perfekt för avkoppling
Lugnt område, fin utsikt och härlig pool. Nära fina stränder. God frukost!

8/10 不錯哦

Helena,America

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Concerning our stay at the Edwardian.
We enjoyed the stay very much. Service was very good and all the employees very polite and friendly and helpful. The room was clean and size adequate. Gardens well kept. Food very good. Only problem was that we were unable to get a functioning safe.

6/10 一般般

Vimal,Durban

不喜歡:住宿環境和硬體和客房舒適度
Priemier Edwardian
The hotel needs a urgent upgrade. Old wooden stairs smells old and needs treatment. Revamp required in rooms. However Great customer service

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

喜歡:整潔度
不喜歡:住宿環境和硬體
Very nice hotel. Premises are not clean though...

8/10 不錯哦

Nonkosi,Newcastle

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome
Lovely place to get away

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
When you don't get what you pay for
The room was not as advertised. The maintenance was shocking. The toilet was jammed up against the shower making it unusable. The Queen bed was 2 single beds, not even combined. There was hair in the basin. You had to be a contortionist to open the bath taps due to the plastic sheet stuck onto the bath to separate the bath/shower and toilet. The couch had unknown stains on it. I would not recommend this hotel and am shocked that the Premier Group allow it to use their name.

4/10 不太好

nonjabulo,Stanger

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The hotel is an old style it needs upgrade. There's No telephone in the room you have to walk down the step to the reception for service. The bathroom was stinking.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful
A peaceful quiet stay which my hubby & I really enjoyed. the rooms was clean , scenery beautiful. Thank You.

10/10 有夠讚

andre

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Mel

喜歡:員工素質和客房舒適度

4/10 不太好

Michiel,Amsterdam

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Vergane glorie, oud en niet schoon

6/10 一般般

真實旅客

不喜歡:住宿環境和硬體
Average stay
Showers did not work.

2/10 很糟糕

PT,durban

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The room door did not lock, the shower did not work! The staff are not very helpful! Finally demanded to change rooms as these matter were not addressed! Will not return to the Edwardian.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Customer Service
Its was indeed a plesurable and spectacular holiday,the staff were amazing and we loved every bit of our stay with them.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

C. Rowe

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We were received very cordial and we enjoyed our stay of 1 night.

8/10 不錯哦

LEE,KZN , SOUTH AFRICA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
PREMIER EDWARDIAN HOTEL
I had a woderful stay. The staff friendly and inviting. Accommadation perfect for a family. Felt right at home. Thanx -Lee

4/10 不太好

真實旅客

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質