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Sheraton Grand Mirage Resort, Port Douglas

5.0 star property
Guests can unwind by the saltwater pools or venture to nearby Flagstaff Hill, creating their ideal balance of relaxation and exploration in Port Douglas

Choose dates to view prices

The Sheraton Grand Mirage Resort is steps from Four Mile Beach and Crystalbrook Superyacht Marina. Enjoy the onsite spa, 18-hole golf course with pro instruction, and five restaurants offering breakfast and international dishes. In-room WiFi keeps you connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is NT$8,368
NT$9,205 total
includes taxes & fees
Jun 1 - Jun 2
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 85.0 per night
Cribs (infant beds) are available for AUD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48.00 for adults and AUD 24.00 for children
  • Airport shuttle fee: AUD 56.00 per person (one-way)
  • Airport shuttle fee per child: AUD 28.00 (one-way), (from 4 to 11 years old)
  • Valet parking fee: AUD 20.00 per day
  • Crib (infant bed) fee: AUD 25.0 per night
  • Rollaway bed fee: AUD 85.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Frequently asked questions

Does Sheraton Grand Mirage Resort, Port Douglas have a pool?

Yes, this property has 12 outdoor pools.

How much does it cost to stay at Sheraton Grand Mirage Resort, Port Douglas?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Sheraton Grand Mirage Resort, Port Douglas on 2026/6/1 start from NT$8,368, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Mirage Resort, Port Douglas pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sheraton Grand Mirage Resort, Port Douglas?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Mirage Resort, Port Douglas?

Check-out is at 11 AM.

Does Sheraton Grand Mirage Resort, Port Douglas provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 5:30 AM–midnight at scheduled times. A fee of AUD 56.00 per person applies.

Where is Sheraton Grand Mirage Resort, Port Douglas located?

Offering direct access to the beach, this Port Douglas hotel is within 3 mi (5 km) of Four Mile Beach, Crystalbrook Superyacht Marina, and Wildlife Habitat. Flagstaff Hill and Sugar Wharf are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 589 out of 1006 reviews
Rating 8 - Good. 250 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 49 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Comfortable rooms with lovely pools to relax after a travel day
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities
Great location, friendly staff.
Stayed 5 nights in Jan 2026
Verified

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great meal and drinks at the swim at bar.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Clean and spacious room. Great pools. Fantastic breakfast buffet. Friendly staff.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tien

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous resort, clean and spacious room that accommodated our family of 4 easily and great variety of restaurants
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Toni Mansour

Liked: Cleanliness, property conditions & facilities
Beautiful place for relaxing and family time
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, great room and facilities, buffet breakfast was excellent.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Nawaar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Family escape, with friendly staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christos

Liked: Cleanliness, amenities, property conditions & facilities
Property had beautiful grounds. Rooms were clean and spacious.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Altab

Liked: Cleanliness, amenities, property conditions & facilities
Yes great gave us a upgrade to Lagoon view.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Mariano

Liked: Property conditions & facilities, room comfort
Great resort with same very nice breakfast and dinner menu’s, but the swimm up bar was very dirty.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Big tub. Good amenities. Lovely people. Delicious food, though a bit pricey.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Geetanjali

Liked: Staff & service
Disliked: Cleanliness
The resort was huge, staff was nice, breakfast was delicious and too many options to choose from buffet, there were many activities going on every day to keep you engaged and the pool was the biggest highlight of the property. Now the dislikes about the property were cleanliness and the room service! The room was not that clean and the floor had so much of dust that we had to wipe our kids feet every now and then before they go to bed and same with us, so when you say 5 star property then it should have their own standards of cleanliness and the room service could have been better as we had to call again and again for few things in the room!
Stayed 5 nights in Apr 2026
Verified

8/10 Good

barbara

Liked: Cleanliness, amenities, property conditions & facilities
We were there in off season and not all the restaurants were open. The pool bars closed early too. The room was roomy with a little sitting area. Lots of pools. The cabana was amazing! Buffet breakfast was great!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent everywhere. Friendly, helpful, attentive. Croissants / coffee outside Harrisons great if in a hurry or not wanting big breakfast. Resort still the best in Port Douglas.
Daintree lounge bar
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Rachael

Liked: Cleanliness, staff & service, amenities
Beautiful gardens and close to the beach with lovely pool options and lovely staff. Poor quality food for room service and mattresses need to be upgraded. We loved the grounds of the Sheraton the most.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Rhiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking, spacious rooms, lovely pools. Good location.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools were incredible!!! 10/10 A magnificent stay. So relaxing!
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Zaki Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with huge amount of pools to choose from . Great buffet breakfast daily , and helpful staff. My only suggestion is they install dryers in all rooms or a self service laundry for guests to wash and dry clothes and swim wear since most rooms have no balcony in order to air any washed items . Other than that massive beautiful resort beach front and great food and drinks .
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Spotty service (large resort) Rooms were a little awkward Breakfast was good Communication of activities and services poor and not on schedule Beach access and views spectacular
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Pretty resort, lovely food, reception staff were friendly, pool bar staff were not attentive. The room was a great size and had a awesome view.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the pools, staff super friendly and helpful.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed at the Sheraton for 5 nights, The staff were fabulous, rooms and amenities were great, buffet breakfast was absolutely amazing! We will definitely be back!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Petar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities, convenience and relaxing. Amazing pools and parks
Stayed 5 nights in Sep 2025