Find Family Hotels in Port Arthur, TX

"Very enjoyable stay"

"Clean, homie like feeling, big comfy beds, hot showers, some renovations but great pleasure"

"I was checked into an already occupied room when i returned to the front desk to let them know they made me wait while they argued with the cleaning lady then hinted that I would have to wait till the room was clean I had to tell them either check me into a different room or give me a refund to which magically got me checked into a new clean room"

"Staff did more than just take the cards. They answered our questions and came to the room to fix the TV channels."

"Everything was clean and ready for us"

"Everything was Awesome "

"Yes, everything was great"

"Overall the stay was decent. Room entry is outside, which was sketchy for a woman and young child. No elevator, so if you cannot take stairs, make sure to get first floor. It is very close to the highway and our door did not have stripping, so sounds and light poured in. Both the kitchen sink and the shower hardware need attention - sink faucet was comically loose and the shower was so weak I thought I'd never get the shampoo out of my hair. The office chair and blue velveteen chair were both dirty like a man...relieved himself on them. These things def need to be wiped down by the cleaning ladies if not downright shampooed with a vac. YUCK! I had to throw towels over them. Front desk staff was okay. They always said hello, but never smiled or made eye contact. They seemed drained of all happiness, but weren't rude. Breakfast was pretty good and their coffee machine was great. Beds and pillows were comfy. Besides the gross chairs, the room and bathroom felt very clean and attended to."