2/10 很糟糕
Holly
團體旅遊
2024年6月17日
不喜歡：員工素質、設施服務和住宿環境和硬體
Do NOT stay here. When arriving we found that the location we originally booked was not where we were staying. In attempts to find the new location, we were directed to the neighboring driveway, where we were yelled at because it was a family's private property that the person we called had directed multiple people to, and they were very frustrated, as they should have been. The pictures when we booked were of a beautiful field in the open, but when we arrived we drove down a newly made driveway, bulldozers still there, that was muddy and gross, leading into a heavily forested area. There were no clear paths and it was awful to get to. It felt unsafe. The man that was hosting was nice enough, and the tent itself was okay, but definitely didnt meet the standards we were lead to believe we had booked. We checked out the bathrooms and there were multiple closed for no apparent reason, the floors were covered in mud, there was fresh bleach dripping down the shower curtain, and the only soap available for washing hands was a bar of soap that had seen better days.
We found this unacceptable and not what we paid for, especially because it was not in the location we had booked, so we booked other lodging. We called them and they said they would put a note on our booking and reach out about refunds.. They did not reach out, so we called back again.. We were then told they never put a note, but they would call back.. they then started screening our calls and stopped picking up.
Holly
於 2024 年 6 月住了 2 晚