Super sted, som er meget børnevenligt. Fin mad men måske lidt dyrt. Personalet var meget engageret og serviceminded.
真實旅客
於 2024 年 7 月住了 3 晚
10/10 有夠讚
Bård
家庭旅遊
2024 年 7 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bård
於 2024 年 7 月住了 3 晚
10/10 有夠讚
Jakob Skytt
家庭旅遊
2024 年 7 月 7 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastisk
Pragtfuldt ophold. Fantastisk placering, omgivelser, service og mad
Jakob Skytt
於 2024 年 6 月住了 7 晚
10/10 有夠讚
Patricia
2024 年 7 月 6 日
Patricia
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Lauren
2024 年 6 月 25 日
Lauren
於 2024 年 6 月住了 2 晚
10/10 有夠讚
Andrea
親子旅遊
2024 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Die Unterkunft ist Sauber, die Anlage sehr schön gelegen, nur man sollte gut zu Fuß sein und keine Angst vor Treppen und Steigungen haben. Das Frühstück war sehr gut.
Andrea
於 2024 年 6 月住了 7 晚
10/10 有夠讚
Jennifer
2024 年 6 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The place was nicer than expected. Service was excellent and always with a smile. Dinner food was so good. The breakfast spread was also one of the best. We had a wonderful stay and we will definitely go back.
Jennifer
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Natalia
情侶出遊
2024 年 5 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is a part of a big complex Parco San Marco. It has few restaurants, several swimming pools, spa, beach and so on. It also has a coin laundry. Highly recoment as a base to explore the area of lakes Como and Lugano.
Natalia
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Sila
2024 年 4 月 23 日
Sila
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Colleen
商務旅客
2024 年 4 月 21 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Colleen
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Susanne
情侶出遊
2024 年 4 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Der Kunde ist König
Susanne
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Luiz Fernando
家庭旅遊
2023 年 9 月 27 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Outstanding STAFF and hotel facilities
The hotel is outstanding but i would like to highlight the Staff they were amazing especially : Desiree Pace from the front desk and Bianca from Kids play .
Desiree were super nice providing all information about our stay and further more.
Bianca took care of my daughter and my daughter loved her .
I forgot one of my bags in the hotel , they manage to send back for me and iam super happy the way they manage to send my bag . I strongly recommend the hotel specially for family trip , its a perfect place for parents and kids enjoy there time , together or doing the hotel activities .
The view from the room is wonderful , good food etc .
Thank you to make my vacation unforgettable
Luiz Fernando
於 2023 年 9 月住了 1 晚
10/10 有夠讚
Gunnar
2023 年 9 月 12 日
Gunnar
於 2023 年 9 月住了 2 晚
10/10 有夠讚
Melissa
家庭旅遊
2023 年 8 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Brilliant time had by my husband, my 4 year old son and myself!
Melissa
於 2023 年 8 月住了 4 晚
8/10 不錯哦
Bitten Korntved
2023 年 7 月 18 日
Bitten Korntved
於 2023 年 7 月住了 2 晚
6/10 一般般
真實旅客
2023 年 5 月 1 日
喜歡:整潔度和員工素質
Hotel war über unseren Aufenthalt nicht informiert.
Entsprechend war das Zimmer nicht bereit.
Dazu bekamen wir dann einen Raum für Behinderte. Das führte bei dieser hohen Toilette zu Problemen für meine Kinder.
真實旅客
於 2023 年 4 月住了 2 晚
2/10 很糟糕
Valon
親子旅遊
2023 年 4 月 9 日
不喜歡:員工素質和住宿環境和硬體
Nicht sauber. Hotel mit 5 Sterne Heizung hat nicht funktioniert. Und zu teuer
Valon
於 2023 年 4 月住了 1 晚
10/10 有夠讚
Martin
團體旅遊, 家庭旅遊
2022 年 6 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay with beautiful views
Excellent place with a gorgeous view over Lake Lugano. We were a bit concerned that we could be a bit far away from walking to dinner locations but as the complex itself had the best restaurants in the area we were in the perfect spot. The service was impeccable and breakfast buffet was just great.
Martin
於 2022 年 6 月住了 3 晚
4/10 不太好
Diana
情侶出遊
2022 年 6 月 7 日
不喜歡:員工素質
So the view from the hotel is nice, but the bathroom was not super clean when we arrived. There was hair on the bathroom walls which was kind of gross.
The staff were some nice, some so and so and some were rude. The nice ones were helpful when we wanted to book the restaurant at the hotel, the so and so brought us the coffee at the breakfast so late that we finished our breakfast by then and the rude ones I asked them after I left to check if my reading glasses were left in my room and they kept telling me that they will keep me informed about it and still waiting for their news. They just told me at the phone they cannot help me while it is quite simple to ask their cleaning staff if a pair of glasses was left in the room. Per total the experience turned into an unpleasant one because of the latter interaction, but there were a few nice people who should not be blamed for it. Also another unpleasant thing is that they say the relaxing pool is open until 9pm but at 7pm they start to clean it so obviously you cannot swim outdoors after 7. We were given the option to swim inside which was thoughtful but why advertise something untrue?
Diana
於 2022 年 6 月住了 3 晚
10/10 有夠讚
Katja
家庭旅遊
2022 年 5 月 13 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Top familienaufenthalt
Sehr schöner aufenthalt, wenig leute im mai! Das bad ist etwas klein, rest des zimmers top! Super aussicht auf see! Das frühstücksbuffet ist weltklasse, alles was man sich wünscht! Das essen im einem der hotelrestaurant ist gut aber sehr teuer! Hallenbad und aussenpool sehr schön, vorallem für die kinder!!
Katja
於 2022 年 5 月住了 4 晚
10/10 有夠讚
真實旅客
家庭旅遊
2022 年 4 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Journey is like a marriage
This journey is the best one ever happend in my life. The biggest welcome and the best facilities and the best services.
Dont know the name of the staff but, the lady at the arrival day gave my boy the present and she brought our suitcase to the room.
For the breakfast, the staff were fantastic. Although we dropped the cup and the cup was brkoen, they friendly made us relaxed.
I will take my mother and father in law and my mom in July.
More than ☆☆☆☆☆!!