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Schloss Hotel & Spa Pontresina

4.0 star property
Mountain ski retreat with full-service spa and indoor pool

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Photo gallery for Schloss Hotel & Spa Pontresina

Standing tall amidst lush surroundings, this historic building boasts a striking tower and arched windows.
Relax in style amidst elegant furnishings and artwork in our beautifully designed lobby.
Relax in a stylish room with a wooden floor, leather armchairs, and a coffee table.
Experience the airy atmosphere of this spacious interior with a high ceiling and arched window, featuring a dining area with tables and chairs.
Relax by the pool surrounded by natural light and lush greenery.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Gym
The current price is NT$8,967
NT$9,537 total
includes taxes & fees
Aug 19 - Aug 20

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 2 Bedrooms

Relax in this inviting room with a large bed, desk, and comfortable seating area.

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
2 bedrooms
2 bathrooms
Private bathroom
Hair dryer
  • 452 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room

Relax in a serene space with a large bed, desk, and window offering a breathtaking view.

Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 322 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Enjoy a comfortable stay in this inviting room featuring a large bed, a tray with breakfast items, and a TV.

Single Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 226 sq ft
  • Sleeps 1
  • 1 Double Bed

Executive Room, Mountain View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Relax in comfort with a large bed, a bedside table, and a plaid sofa.

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Private bathroom
Hair dryer
Minibar
  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Enjoy a comfortable stay in this inviting room featuring a large bed, a tray with breakfast items, and a TV.

Standard Double Room

7.8 out of 10
Good
(8 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
  • 226 sq ft
  • Sleeps 3
  • 2 Twin Beds
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About the neighborhood

Map
Via Maistra 94, Pontresina, GR, 7504

What's nearby

  • Val Roseg - 9 min walk - 0.8 km
  • Rhaetian Railway - 8 min drive - 7.7 km
  • St. Moritz Leaning Tower - 8 min drive - 8.0 km
  • Lake St. Moritz - 8 min drive - 8.4 km
  • Signal Gondola - 11 min drive - 10.2 km

Getting around

  • Pontresina Station - 13 min walk

Restaurants

  • ‪Muottas Muragl - ‬17 min drive
  • ‪Bo's Co - ‬5 min drive
  • ‪Nostra Pizzeria - ‬9 min walk
  • Alp Muottas
  • ‪Lej Da Staz - ‬14 min drive

About this property

Schloss Hotel & Spa Pontresina

Upscale hotel near Lake St. Moritz
At Schloss Hotel & Spa Pontresina, you can look forward to a free breakfast buffet, a bar, and a health club. Skiers and snowboarders can spend time on the slopes at this hotel offering ski passes, ski equipment rentals, and ski lessons. Treat yourself to aromatherapy, a manicure/pedicure, or a body scrub at Schloss Spa, the onsite spa. The on-site restaurant, SAVUR, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a steam room.
Additional perks include:
  • An indoor pool with sun loungers
  • Bike rentals, self parking (surcharge), and a banquet hall
  • Laundry services, luggage storage, and a front-desk safe
  • 1 meeting room, massage treatment rooms, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 140 rooms boast comforts such as free WiFi and minibars.
Extra amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Free infant beds, heating, and daily housekeeping

Languages

English, French, German, German (Sign language), Italian, Russian

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8.6 out of 10, Excellent, 480 reviews
The price is NT$7,622
NT$8,167 total
includes taxes & fees
Sep 7 - Sep 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 18 per day)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of CHF 50; reservation required

Restaurants on site

  • SAVUR

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 18 per pet, per night
Welcoming dogs only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.10 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 18.00 per day
  • Pet fee: CHF 18 per pet, per night
  • Rollaway bed fee: CHF 70.0 per day
  • Hosted evening meal: CHF 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Schloss Wellness
Hotel Schloss Wellness Family
Schloss Hotel Wellness
Schloss Hotel Wellness & Family
Schloss Hotel Wellness & Family Pontresina
Schloss Wellness
Schloss Wellness Family
Schloss Wellness Family Pontresina
Schloss Wellness Hotel
Wellness Schloss
Schloss Hotel Wellness Family Pontresina
Schloss Hotel Wellness Family
Hotel Schloss Pontresina Family
Hotel Schloss Family
Schloss Pontresina Family
Hotel Schloss Pontresina Family Spa

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Schloss Hotel & Spa Pontresina Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 133 out of 290 reviews
Rating 8 - Good. 93 out of 290 reviews
Rating 6 - Okay. 41 out of 290 reviews
Rating 4 - Poor. 16 out of 290 reviews
Rating 2 - Terrible. 7 out of 290 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marco at the front desk was extraordinary … so helpful and gracious! Thank you Marco! Breakfast was great! Loved the pool and playroom for the kids… 5 stars!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rodiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, affordable and clean hotel. We enjoyed our family stay with 2 adjoining rooms facing the river. Breakfast was very nice and the hotel was close to everything for us. The convenience to the bus stop was super!
Stayed 2 nights in Jun 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a quaint town surrounded by mountains. it's a 15 minute walk up a slight hill from the train station (if you don't have a car although i believe there is easy parking too). The room we stayed in was in the lower ground floor although still had beautiful views of the river and mountains. Rooms didn't have aircon but leaving the window open did not create any noise. The spa was fantastic and a welcome addition after a day of hiking. It was very spacious and plenty of room for people to relax in between steam room of ice buckets. The breakfast was plentiful and had sufficient vegan options too. Highly recommended
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A heritage building in a gorgeous location and close to the bus stop to and from St Moritz. Lovely staff and excellent breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great location for use of public transport
Stayed 3 nights in Feb 2025

10/10 Excellent

camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand old hotel

We only had about 14 hours there and wish we could have stayed longer. This is a grand old hotel that has been well maintained. The breakfast buffet was very elaborate and had made to order omelets with many pastries.
Stayed 1 night in Mar 2025

10/10 Excellent

Felipe

Liked: Cleanliness, property conditions & facilities
We love the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

susann

Gentle man at guess check in was over the top with service and kindness very knowledgeable made me feel like great hotel at home- so wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very nice clean hotel and spa. Hotel needs a little bit of refurbishment.
Stayed 2 nights in Jan 2025

10/10 Excellent

edisson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing. I had a great time with my girlfriend. I enjoyed my stay
Stayed 2 nights in Dec 2024

8/10 Good

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Top
Stayed 6 nights in Feb 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Just returned from a weeks stay with my son & we thoroughly enjoyed ourselves. The view from our window was spectacular, shuttle bus to the gondola in celerina was perfect & they will also bring you back if you call them when you’re ready, we used the local bus though as they’re super efficient & included in the price of your ski pass locally. Ask about the stay & ski pass, so much cheaper!
Stayed 7 nights in Jan 2025

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm friendly welcome which made our stay extremely pleasurable.
Stayed 1 night in Jul 2024

6/10 Okay

Jenan Joseph

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bar is overpriced and very slow service. Amenities are very old, they still use a physical key to enter the room. It is very overpriced for what you get. Spa area is nice and the breakfast is also good
Stayed 2 nights in Feb 2025

6/10 Okay

Saziye

Liked: Cleanliness
Good for Family vacations
Stayed 3 nights in Feb 2024

6/10 Okay

Brenda

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel schloss

Front desk people were not very friendly. Not easy to find out about ski room and no one helped with skis or getting in room. The walk there was not plowed or safe, very icy. The hotel van was not offered to us. Breakfast was good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Veronika

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property happy with our stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

Nicolás

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and views
Stayed 4 nights in Feb 2024

10/10 Excellent

Vesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this property and truthfully cannot complain much about it. The area was beautiful and friendly. The rooms were very clean and the beds were very comfortable. My only downside was that not every employee treated me at the same level as some of the other guests. I believe this was due to my age. However, while checking in, the couple in front of me were given a lot of information regarding the spa, breakfast, ski shuttle, and more amenities. I was simply given the room key and had to ask multiple questions about the hotel and all it had to offer. Regardless, I enjoyed my stay and loved the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely large hotel, rooms are spacious, Spa is highlight of the stay. Breakfast has lots of choice including some gluten free options. Views are spectacular and a great easy to use shuttle to take you skiing.
Stayed 2 nights in Jan 2024

10/10 Excellent

Gaute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Perfect location for both alpine and cross country skiing. Great spa. Clean, nice big rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and service was excellent. Dinner and breakfast excellent. Rooms was very awesome.
Stayed 1 night in Dec 2023

10/10 Excellent

Marcos V

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Amazing experience! Everything was incredible at the hotel! We will come back for sure! Thanks a lot for having us at your hotel!
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money semi-lux

We stayed for 4 nights and it was such a hidden-gem as an alternative to staying in St Moritz. The buffet breakfast was very nice with a spectacular view and the spa is well-equipped. Make sure u get the discounted ski pass from the hotel.
Stayed 3 nights in Jan 2024