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Transera Hotel Pontianak

3.0 star property
Hotel in Pontianak with a full-service spa and a fitness center

Choose dates to view prices

Located in a shopping district, Transera Hotel Pontianak invites travelers to enjoy Indonesian cuisine at TeraSky Restaurant. The rooftop terrace offers a peaceful retreat after exploring, and the Grand River X Spa provides treatments highly recommended by previous guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Gym
  • Housekeeping
The current price is NT$423
NT$512 total
includes taxes & fees
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Coffee/tea maker
Minibar
Cable channels
Wardrobe or closet
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Coffee/tea maker
Minibar
Cable channels
Wardrobe or closet
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Coffee/tea maker
Minibar
Cable channels
Wardrobe or closet
  • 290 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Non Smoking

Minibar, in-room safe, desk, free WiFi

Superior Room, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Minibar
Cable channels
Daily housekeeping
Desk
  • 182 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Minibar
Cable channels
Daily housekeeping
Desk
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, desk, free WiFi

Executive Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hydromassage showerhead
Minibar
Cable channels
Daily housekeeping
Desk
  • City view
  • Sleeps 3
  • 2 King Beds OR 2 Twin Beds
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About the neighborhood

Map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78122

What's nearby

  • Gajah Mada Shopping Complex - 6 min walk - 0.6 km
  • Museum Provinsi Kalimantan Barat - 15 min walk - 1.3 km
  • Ayani Mega Mall - 20 min walk - 1.7 km
  • Alun Alun Kapuas - 2 min drive - 2.6 km
  • Vihara Bodhisatva Karaniya Metta - 2 min drive - 2.6 km

Getting around

  • Pontianak (PNK-Supadio) - 15 min drive

Restaurants

  • ‪Otak otak & Empek Empek 168 - ‬2 min walk
  • ‪Warunk Upnormal - ‬5 min walk
  • ‪Nasi Ayam Akit - ‬2 min walk
  • ‪Pizza Hut - ‬3 min walk
  • ‪Warung Aa' Herry - ‬4 min walk

About this property

Transera Hotel Pontianak

Hotel in a shopping district
A rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Transera Hotel Pontianak. Indulge in a massage at Grand River X Spa, the onsite spa. The on-site restaurant, TeraSky Restaurant, features Indonesian cuisine and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Free self parking
  • Buffet breakfast (surcharge), an elevator, and a front-desk safe
  • A banquet hall, 7 meeting rooms, and a 24-hour front desk
Room features
All 133 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Flat-screen TVs with cable channels
  • Daily housekeeping and desks

Similar properties

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Aston Pontianak Hotel & Convention Center
  • Pool
  • Spa
  • Kids pool
  • Parking included
7.6 out of 10, Good, 96 reviews
Aston Pontianak Hotel & Convention Center

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 88,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Teras Cafe
  • TeraSky Restaurant

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 88000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Transera
Hotel Transera Pontianak
Transera Hotel
Transera Hotel Pontianak
Transera Pontianak
Transera Hotel Pontianak Hotel
Transera Hotel Pontianak Pontianak
Transera Hotel Pontianak Hotel Pontianak

Frequently asked questions

Is Transera Hotel Pontianak pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Transera Hotel Pontianak?

As of 2025/11/22, prices found for a 1-night stay for 2 adults at Transera Hotel Pontianak on 2025/11/25 start from NT$423, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Transera Hotel Pontianak?

Check-in begins at 2 PM. After-hours check-in is not available.

What time is check-out at Transera Hotel Pontianak?

Check-out is at noon.

Where is Transera Hotel Pontianak located?

Located in the heart of Pontianak, this spa hotel is within 1 mi (2 km) of Gajah Mada Shopping Complex and Museum Provinsi Kalimantan Barat. Ayani Mega Mall and Vihara Bodhisatva Karaniya Metta are also within 2 mi (3 km).

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Reviews

Transera Hotel Pontianak Reviews

7.8

Good

7.4

Cleanliness

7.8

Location

8.0

Staff & service

6.6

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 30 reviews
Rating 8 - Good. 17 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 4 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

Reviews

6/10 Okay

DONALD IAN GEORGE

Staff were very helpful bu
Stayed 2 nights in Oct 2025

4/10 Poor

DONALD IAN GEORGE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The restaurant on the roof was excellent and had live music every night. The staff were excellent but the stay was not very good.However for the price not too much could be expected.More like a backpacker budget lodging.
Stayed 2 nights in Oct 2025

8/10 Good

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Restaurant. Food close by.
Stayed 2 nights in Jan 2025

8/10 Good

Cory

Liked: Staff & service, amenities, property conditions & facilities
Restaurant up top with good food. Lots of items at breakfast. Laundry close by.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside the room was dirty and bad smell. The hallway carpet was dirty and tiny.
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

Good prospects but really need maintainance.

The executive room I got was spacious, but it was a bit dirty and run down. The laminate floors looked nice, but were sticky, rather dirty and had a funny smell, as if someone puked before. The room had a "toilet sewage" smell from time to time. The reception was kind enough for provide air fresheners which helped. Aircon position isn't suitable and rather warm in the room. Big & modern TV. Breakfast was OK, but less satisfactory on 2nd day due to an event occupying the top floor.
Stayed 2 nights in May 2023

8/10 Good

Christopher, Kuching, Sarawak.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfy hotel

stayed 3 nights, room is small, no wardrobe, no window,
Stayed 3 nights in Sep 2018

4/10 Poor

Yahudar, Sarawak, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a 3 star hotel.shocked & frustrated

Early check in at 12.30pm but frontdesk didnt found my booking.Have to wait for them to do the verification. Given room at level 5 for deluxe room but unfortunately no window for all if this room type.Only Executive room got window. Room too small.bed linen, cup & kettle are not so clean while towel is obviously dirty, old & torn out. No mini fridge, no toothpaste & brush(even i didnt need it). Stayed for 2 nights.When i back to my room, no housekeeping been made. When i go out again after take my bath, i put doorsign to ask them to clean up my room but when i back at 6pm, still no housekeeping. As too tired, i just ask them to send me a new towel & toilet paper.Again, towel is so old and yellowish. Buffet breakfast just served a simple dish only..Can see ants & small flies at the dessert corner Location not really at main road. Staff are polite, friendly and helpful
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service

Well, Budget Cut Means Satisfaction Cut

Well, I don't know if this hotel desperately cut their budget. They don't provide facial tissue, unless you ask for it. Only 1 toothbrush and sandal in room. And they do not provide any soap bar anymore. You need to request it.
Stayed 1 night in Aug 2018

8/10 Good

Wan Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities
The strategic location of the hotel made the hotel my choice to stay in Pontianak, West Kalimantan, Indonesia.
Stayed 1 night in Aug 2017

8/10 Good

good, good

Liked: Cleanliness, property conditions & facilities

lokasi yang tepat

ok
Stayed 3 nights in Jul 2017

8/10 Good

cindy

Liked: Cleanliness, staff & service

value for money

ok, great location. great value. gonna come back again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and Reasonable Price

Quite good. What i like most are their service and good view at restaurant. Best price though

8/10 Good

Hilary, Sarawak, Malaysia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent quality at affordable price

At the lane corner behind Aston Pontianak Hotel & Convention Centre. Decent quality at affordable price.

8/10 Good

Grace, Barbados

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A Good Short Stay

We overnighted here and it was perfectly suitable for this purpose. The complimentary hotel car took us to change money and they arranged an early taxi for us. Would recommend for short stays.

8/10 Good

Ronald Maruli Tua, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transera Yang Nyaman, Sederhana dan Lengkap

Hotel yang cukup lengkap fasilitas nya dan dekat dengan pusat kota dan cocok untuk keperluan Bisnis.

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perjalanan bisnis

Menyenangkan.. tidur nyenyak.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Transera hotel

Keadaan hotel secara menyeluruh ok tetapi keadaan dalam bilik adalah kecil

8/10 Good

tommy

Liked: Staff & service

budged hotel

Its ok for budged hotel

4/10 Poor

Jani, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Average experience

Not an awful hotel, but little worn out. They weren't able to provide me a non-smoking room and the smoking rooms smelled quite bad Also the Internet was slow and was cutting out constantly making working or surfing an agony. The price was cheap (about $20 to $25 USD), but they claimed it was only an offer with normal prices being from 500k IDR to 700t IDR which is way too much compare.d to other hotels nearby

10/10 Excellent

Dewi, Malang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SEMPAT TERGANGGU

99% saya terkesan dg semua layanan dan fasilitas kamar hotel. Sayang sekali di akhir masa menginap, pada jam 3 pagi saya dikejutkan dengan suara bel di pintu kamar saya., sehingga saya jadi bertanya2 siapa, keperluan apa? menjadikan saya was2

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Hejilda

Stayed 1 night in Dec 2023

10/10 Excellent

Toto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Suryo

Stayed 1 night in Apr 2023