Palace Hotel

Property class: 3

Choose dates to view prices

Take advantage of a poolside bar, a garden, and an arcade/game room at Palace Hotel. Treat yourself to a massage at the onsite spa. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking available
  • Business services
The current price is NT$2,102
NT$2,207 total
includes taxes & fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Single Room, 2 Twin Beds, Garden View

A room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Single Room, 2 Twin Beds, Garden View

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 2 Twin Beds

A room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Single Room, 2 Twin Beds

8.6 out of 10
Excellent
(21 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 1 Double Bed

A neatly arranged hotel room with a bed, bedside table, lamp, and a small table with chairs.

Standard Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(41 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Garden View

A bedroom with a large bed, a nightstand with a lamp, and a painting on the wall.

Standard Double Room, 1 Double Bed, Garden View

8.0 out of 10
Very good
(14 reviews)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Garden View

A hotel room with two single beds, a wooden floor, a white wall, and a door leading to another room.

Family Suite, Multiple Beds, Garden View

8.8 out of 10
Excellent
(9 reviews)
  • Garden view
  • 420 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Quadruple Room, Multiple Beds

A hotel room with two single beds, a wooden floor, a white wall, and a door leading to another room.

Family Quadruple Room, Multiple Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed

A hotel room with a large bed, a television on the wall, a table with chairs, and a balcony with a view of greenery.

Deluxe Double Room, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Multiple Beds

A bedroom with a large bed, bedside tables, a chair, and a painting on the wall.

Deluxe Twin Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 872 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Located in Poços de Caldas, Palace Hotel is in the city center. Fountain of Roses and Christ the Redeemer are local landmarks, and some of the area's activities can be experienced at Poços de Caldas Cable Car and Thermas Antonio Carlos. Traveling with kids? Consider Urca Cultural Center, or check out an event or a game at Dr. Ronaldo Junqueira Municipal Stadium. Visit our Poços de Caldas travel guide
Map
Praca Pedro Sanches, S/n - Centro, Poços de Caldas, 37701-002

What's nearby

  • Palace Casino
    1 min walk - 0.0 km
  • Poços de Caldas Cable Car
    2 min walk - 0.2 km
  • Pedro Sanches Square
    2 min walk - 0.2 km
  • Thermas Antonio Carlos
    3 min walk - 0.3 km
  • SESC Pocos de Caldas Community Center
    5 min walk - 0.4 km

Restaurants

  • Maturare Cafeteria & Queijaria
    2 min walk
  • Casa do Colono
    3 min walk
  • Becco Gastronomia
    6 min walk
  • Fenícia Bar & Restaurante
    3 min walk
  • Café da Praça
    3 min walk

About this property

Palace Hotel

  • Family-friendly hotel located in Centro
  • You can look forward to a poolside bar, a garden, and an arcade/game room at Palace Hotel. Treat yourself to a massage at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as laundry facilities and a bar.
  • You'll also enjoy perks such as:
    • An indoor pool along with sun loungers
    • Valet parking (surcharge), access to a nearby indoor pool, and multilingual staff
    • A 24-hour front desk, tour/ticket assistance, and a billiards/pool table
    • A front-desk safe, massage treatment rooms, and coffee/tea in the lobby
    • Guest reviews give good marks for the helpful staff and overall condition
  • Room features
  • All 191 rooms offer amenities such as minibars.
  • More amenities include:
    • Bathrooms with showers and bidets
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, daily housekeeping, and desks

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The price is NT$1,908
NT$2,004 total
includes taxes & fees
Oct 25 - Oct 26
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Frequently asked questions

Does Palace Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Palace Hotel?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Palace Hotel on 2026/11/8 start from NT$2,102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for BRL 60 per night. Valet parking is available for BRL 60 per night.

What time is check-in at Palace Hotel?

Check-in start time: 4:00 PM; Check-in end time: 1:00 PM. Late check-in is available during limited hours.

What time is check-out at Palace Hotel?

Check-out is at 1:00 PM.

Where is Palace Hotel located?

This family-friendly Poços de Caldas hotel is located in the historical district, steps from Palace Casino, Jose A Junqueira Park, and Calendario Floral Monument. Poços de Caldas Cable Car and Urca Cultural Center are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palace Hotel Reviews

8.8

Excellent

8.8

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 595 out of 1004 reviews
Rating 8 - Good. 262 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 14 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, stuff extremely helpful and kind. Amazing breakfast. In other hand I think they need a deep clean in their rooms especially at the doors where we can see need a dirty fingerprints there , the curtains were filthy and need to be washed and the walls clearly needs to be painting.
Stayed 3 nights in Mar 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
People were wonderful, I loved every one, they worked hard, The food was great, breakfast was delicious, wonderful, but would be great if they had a omelette station! problems with my bedding, terribly pillows, and mattresses, I don't understand they don't have vacuums, but everything looks good and clean!
Stayed 17 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and beautifully maintained, with large windows that filled the space with fresh air and a lovely, breezy atmosphere. The hotel itself has a charming, classic feel—you truly feel like you’ve stepped into an old movie. The food was excellent; breakfast, lunch, and dinner were all delicious and well-prepared. Everything throughout the property was very clean, and the staff was consistently polite, welcoming, and attentive. I highly recommend this hotel for a comfortable and memorable stay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Beautiful hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Excelente Hotel
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Excelente
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
S
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
,,,
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amei estar no hotel, hospedagem café da manhã, as músicas, o hotel é um lugar para ficar e curtir o que ele oferece. Gostaria que a opção de serviço do restaurante fosse alacarte , até as 23:00. As vezes a gente sai para um passeio e não chega a tempo de se alimentar no horário estabelecido.
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Não tem tomada na cabeceira da cama, ou seja, tem que deixar o celular carregando em outro local. Um absurdo, economia porca.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente custo benefício na modalidade pensão completa. Boas refeições com cardápio diversificado. Quarto limpo e funcionários prestativos. A água da piscina é aquecida. A internet Wi-Fi é ruim nos quartos e os dados móveis pegam mal porque o hotel é bem “fechado”, então vc vai passar raiva com internet. Mas é pertinho das termas e tem um spa dento do próprio hotel. A melhor sauna que já fui na minha vida. Com certeza voltarei
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom mas para uso cadeira de rodas frente hotel não tem rampa de acesso ♿
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incrível mas acessibilidade praça para hotel não tem rampa de acesso para cadeirante
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto espaçoso, limpo, hotel super bem cuidado e localizado no centro. Cheio de comodidades e excelente café da manhã.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Acomodações ótimas Estacionamento terceirizado fica um pouco longe do hotel mas tem manobrista Piscina interna muito legal Localização perto dos principais pontos turísticos
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incrível,todos funcionários educados, prestativos .Tem estacionamento terceirizado valor 50,00 a diária.Pequei pensão completa ótima comida,jantar ,café da manhã e almoço excelente. hotel localização central em frente da praça perto do teleférico ,parque das fontes 4min a pé . compra o pacote dos passeios vale super a pena citur Poços de Caldas evita filas ,incluso passaporte e estacionamento
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experiência muito agradável. As pessoas que lá trabalham são muito eficientes. A arquitetura muito bonita. Café da manhã muito bom. Os móveis dos quartos são antigos, mas a ideia é acompanhar toda a estrutura do hotel. Hospeda-se beníssimamente bem no Palace Hotel. Muito obrigado a todos os envolvidos na prestação do serviço.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cara m excessão do chek in demorado o restante foi muito bom!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sim
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palace Hotel oferece conforto, quartos com espaços e limpos,entretenimento, no estilo tradicional. Fica bem localizado em Poços. Super recomendo.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo maravilhoso! é a segunda vez que que me hospedo no Palace, e realmente é surreal, nos sentimos em um filme de época, tudo perfeito, os colaboradores estão todos de parabéns, só falta uma coisa nos quartos, espelho de corpo inteiro e ar condicionado. Mas volto com certeza para mais uma estadia.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo lindo. Ótima experiência.vHotel incrivelmente preservado
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
Poucos atendentes para realizar check in e check out considerando o tamanho do hotel. A entrada com a rampa não estava funcionando. Se as duas entradas estivessem funcionando seria melhor e mais rápido o atendimento. A janela do banheiro não fechava muito bem e muito vento passando por ela e por baixo da porta da varanda.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo, funcionários bem treinados e eficientes. Bom serviço de estacionamento. Muito bom café da manhã. Falta opções de alimentos diet (geleias, sucos, …). Falta de tomadas suficientes no quarto e no banheiro.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eu hos
Stayed 2 nights in Jul 2026