Is The Smithaleigh Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of GBP 5.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Smithaleigh Hotel?

Self parking and extended parking are free at this property.

What time is check-in at The Smithaleigh Hotel?

Check-in start time: 3 PM; Check-in end time: 10 PM.

Where is The Smithaleigh Hotel located?

Situated in a rural location, this hotel is 2.2 mi (3.6 km) from Delta Force Paintball Plymouth and 3.1 mi (4.9 km) from Dartmoor National Park. South Devon is 2.7 mi (4.3 km) away.

The Smithaleigh Hotel Reviews, Deals & Photos 2025

10/10 Excellent

Verified traveler

2016/10/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed to see family. Central for both

6/10 Okay

Brian, Manchester

2016/8/17

Liked: Staff & service

mediocre. Could be lovely

Our room looked onto courtyard which would have been nice but not cleaned after wedding reception on the Saturday night. Wall ashtrays overflowing, broken glasses pushed to one side on the ground. The courtyard wasn't cleaned until the Tuesday and ashtrays still full when we left. Friendly staff and meals reasonable.Tables cleaned butvery sticky.

10/10 Excellent

Verified traveler

2016/8/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hilary

2016/7/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

george, Portsmouth

2016/7/18

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid!

Possibly the worst hotel we have ever stayed in. Room was filthy, the people there were rude, bed was falling apart and unlike how it is advertised there is NOT free wifi in the rooms. Stained carpets, holes in the doors and curtains so thin you could see through them. Overall very uncomfortable and not enjoyable in the least.

4/10 Poor

Toby, London

2016/7/7

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

When we arrived, the hotel asked me to pay for the room (I had already paid the full balance on booking). Check in took over half an hour even though we were the only people trying to check in. We were then given the wrong room key so had to return once again to the reception desk. When we got into the room it was freezing cold. The rest of the room was underwhelming at best. There was no mention anywhere of when the kitchen closed, and breakfast was in no way worth £8.50!

10/10 Excellent

Verified traveler

2016/6/6

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I found it to be very friendly and the food good.

6/10 Okay

Verified traveler

2016/4/29

Liked: Cleanliness, staff & service

Pleasant for a one night stop.

A pleasant stop off on the way to Cornwall. Quiet and peaceful. Staff Helpful. We had a dog, but nowhere safe to walk him, The Hotel was clean and comfortable, but very jaded with chipped paint in places.

6/10 Okay

Verified traveler

2016/4/26

Liked: Staff & service

Disliked: Room comfort

Wifi was non existent and hadn't been for some time. Hotel conveniently situated next to A38 to get to Plymouth yet far enough back not to get traffic noise

6/10 Okay

Hannu, Helsinki

2016/4/10

The room was big enough and the bathroom was large. The breakfast was OK. Unfortunately the room was in the second floor and there were no elevators.I you just want to stay overnight - hotel is good for you.

10/10 Excellent

Keith, Coventry

2016/4/7

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic fresh food and a very relaxing break.

The most outstanding feature of this hotel was the care and attention paid by the staff, and uppermost was the standard of the food served in the restaurant. The chef took time to discuss any dietary issues and produced the most superb dishes.

8/10 Good

Verified traveler

2016/3/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ray, Wareham, Dorset

2016/3/9

Liked: Cleanliness, staff & service, room comfort

Convenient for Plymouth / South West. Good value

Very convenient for Plymouth / South West just off A38 but in a rural setting. Stay very pleasant, room clean and comfortable, staff very friendly. Reception, Bar and Restaurant area very nice. Some areas do need addressing though as it lets the hotel down. Good value for the money.

6/10 Okay

Lorraine, Plymouth

2016/3/8

Liked: Cleanliness, room comfort

Disliked: Staff & service

Pleasant stay

Pleasant stay... Staff friendly, but not over welcoming when l first arrived. Room was good and clean. Would stay there again.

4/10 Poor

Anastasia, London

2016/3/7

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly, Sewage room.

The place was dirty, smelled, and the bathroom had a lovely aroma of sewage.

4/10 Poor

Jay, South West

2016/3/4

Disliked: Property conditions & facilities, room comfort

Cold Room.... No Wifi!

I had booked in for two nights on business. No/very intermittent wifi meant I could get no work done (unless I was stood by the windowsill and using 4G on my phone!). Breakfast was an additional cost of £8.50 - I was unaware of this until I arrived (perhaps that was my fault for not checking when booking!). Drafty windows meant the room was cold and the A38 traffic noise was quite apparent. Dining area was very well kept, but rooms were more 'motel or poor B&B standard. Very disappointed as the website gives a different impression. Oh..... and it also seems to be a regular haunt for foul mouthed road contractors!

4/10 Poor

Dave, Notts

2016/2/9

Disliked: Property conditions & facilities, room comfort

Wifi or not Wifi

I chose this hotel because it was close to my destination and rather than go with one of the major chains I prefer to support local businesses. They advertise free Wifi another reason why I chose this hotel. So following my business meeting I intended to catch up on work in the comfort of my room. However the wifi was not working and after a few tries I called reception. The response was classic! "Someone might be downloading a movie and it's only a domestic broadband hub" was the first excuse. Well, beef up your broadband and put restrictions on what guests can do! Next excuse "it's not very good, that's why it's free" has to be the most gobsmacking excuse I've ever heard! Food wasn't bad, room is basic but clean. Electrics are dodgy to say the least - too many extension leads cross crossing around the room.

6/10 Okay

Rebecca

2016/1/21

Liked: Staff & service

Disliked: Room comfort

2/10 Terrible

Brian, Torquay

2015/12/30

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Water torture

The window above the bed had a leak and was dripping all night, I had to put a towel in the window sill to stop it splashing on me. Got very little sleep and when I complained got no offer of any money back. Never again

2/10 Terrible

gina, Leicester

2015/11/9

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel

Tired and musky rooms - we booked 3 rooms. Bathrooms had old and worn out vinyl floors and bathroom suite. WiFi failed to work and had to go elsewhere locally to get the connection. The interior of the hotel does not match the exterior look. You are better off staying in one of well known chains of Hotels such as ibis or Travel Lodge locally.

2/10 Terrible

ashitkumar, leicester

2015/11/6

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

avoid this hotel

awful hotel - old, tired, musky and in a bad state of repair; booked 3 rooms and all of them were bad. Don't waste your money here and stay in a bed & breakfast or a travel lodge

8/10 Good

Katie, Plymouth

2015/10/31

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I hope to go back again soon

Very comfortable albeit a wee bit chilly in the room. Wifi was non existent. Had a housekeeper try to open the door without knocking before check-out time - slightly odd but not a great problem! Friendly reception staff. A good place to stay especially for the decent price!

6/10 Okay

Verified traveler

2015/10/21

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Cin, Canada

2015/9/1

Liked: Staff & service

Disliked: Property conditions & facilities, room comfort

Off the beaten track.

Friendly staff but facilities needed a major makeover. Decor was fine, water stained ceilings, musty smelling carpet, stale smoky air in hallways. No wifi in rooms. Restaurant was not available. Loud and boisterous.

4/10 Poor

Diana, Southampton

2015/8/28

Disliked: Staff & service, property conditions & facilities

VERY DISAPPOINTING

Have stayed here before and found it good - and a very convenient location for us. However, we understand there has been a change of management and were very disappointed this time. No hangers in the wardrobe for clothes. A dreadful smell of damp in the room due to a leak in the bathroom which had not been dealt with. Our door would not lock from the inside (and it was a ground floor room)so we had to barricade ourselves in for the night! But, worst of all, there was a fire alarm at 7.30am. We were at our bedroom door in bed clothes (as were other guests) awaiting instructions from staff and the staff completely ignored the alarm and told us nothing. No one came out and said 'we're sorry but it's a false alarm....so sorry you were disturbed'. They continued as if nothing had happened. You cannot have instructions on the back of the bedroom door stating guests must collect in the car park in the event of a fire alarm and then let your staff do NOTHING when a fire alarm goes off. That is appalling - and dangerous. We reported this to the girl on reception who did not seem to see the seriousness of it. They will have to get their act together if we are to stay there again.

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