We arrived and had to walk our luggage to the hotel out in the middle of a busy street, the room was filled with tiny bugs, cracks in the walls and ceiling, loud loud noise outside until 3 in the morning. For $500 a night I was terribly disappointed. (Never again!!!)
RITA
6/10 一般般
Carmen
家庭旅遊
2024年4月3日
喜歡:設施服務
Me cobraron de mas y no me han echo mi reembolso
Carmen
於 2024 年 3 月住了 2 晚
10/10 有夠讚
Alina
2024年4月1日
喜歡:整潔度、員工素質和住宿環境和硬體
Alina
於 2024 年 3 月住了 5 晚
10/10 有夠讚
Victor
2024年3月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Victor
於 2024 年 2 月住了 3 晚
8/10 不錯哦
真實旅客
家庭旅遊
2024年2月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Very friendly staff, and nice rooms. Great location by the beach. Restaurant was under renovation when we visited, but the breakfast offered at nearby Thompson main house was really good. Hotel next door was very noisy, with music from early day to late in the night.
真實旅客
於 2024 年 2 月住了 4 晚
4/10 不太好
Elian
2024年2月26日
不喜歡:住宿環境和硬體
Elian
於 2024 年 2 月住了 1 晚
4/10 不太好
Lara
2024年2月24日
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Bar/Restraunt shut down! No food/drinks available
Let me first start by saying that this hotel is gorgeous and in a perfect location.
However when we arrived they let us know that their restaurant and bar were shut down by the city and they lost their license so we didn't have access to any food room service or bar service while on property.
This was a huge disappointment because one of the reasons why I booked this place was so that we could have poolside bar service. If the hotel had been honest about the condition and let us know before we came that they did not have food available we would have canceled the reservation and book somewhere else but I feel like they deceived us.
They were also doing very noisy construction on the restaurant and bar during the day when we were laying around the pool. They also charged us a $300 deposit which seemed unnecessary because there was nowhere to spend the money.
All in all it was a huge disappointment to stay at this place and I don't like being deceived.
Lara
於 2024 年 2 月住了 5 晚
6/10 一般般
LUIS ANTONIO ESCAMILLA
情侶出遊
2024年2月22日
喜歡:整潔度
不喜歡:住宿環境和硬體
cero opciones para comida y bebidas, cerrado tanto el restaurante como el bar de la alberca, nadie nos advirtió, y de las 4 noches de mi estancia en 2 noches se bloqueo el clima y dormimos a 24 grados.
LUIS ANTONIO ESCAMILLA
於 2024 年 2 月住了 4 晚
10/10 有夠讚
Idania,Charlotte
家庭旅遊
2024年2月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was excellent !!
Idania
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Angela
情侶出遊
2024年2月16日
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful hotel, very clean and fresh.
Though, checking in is very slow and chaotic. Nobody seems to know what they are doing.
But enjoyable stay apart from the check in process