The food is great. Very, very good food. Good service and gosh, the food was excellent!!!!! The only thing that didn't make the entire trip excellent was the atmosphere. The previous times I've been to Cancun/Playa del Carmen, the atmosphere was so lively with music, entertainers at the pool, entertainers for the night time and this hotel unfortunately was missing that. It was oddly so quiet. If you're looking for tranquil and peaceful, this is the place for you. There were evening activities (trivia, live music) near the lobby but during the day the music was only played near the grill restaurant and it just was still so quiet and energy-less. Anyway, it's nothing bad, but not the kind of experience I was aiming for. The seaweed phenomena is something out of the hotel's control but we enjoyed our time as best as we could. The drinks are strong and the reusable cups were a great size. I appreciated the adult and the kids only jacuzzis, the huge pool, the diverse food, and the jacuzzi in our suite.