Hotel de boa localização, bem próximo à 5a avenida. Muito boa estrutura.
Atendente deveria ter mais de um idioma para se comunicar.
Carmen S
於 2025 年 6 月住了 7 晚
6/10 一般般
Alondra Gonzalez
情侶出遊
2025 年 6 月 24 日
不喜歡:設施服務
If you need an affordable stay at Cancun this hotel is fine! There was nothing alarming about the area but nothing super special either. It wasn't a luxurious hotel although you can tell that maybe once it was. It smells a little funny, just like mop water but it passes in comfort and has everything you actually need. Like an iron, it wasn't in the room but we could get it from the front desk. The food was a 5/10… but the staff was very kind!!!
Alondra Gonzalez
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Moises Alberto
情侶出遊
2025 年 6 月 19 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything at this property was lovely. It was quite and calm. The pool was great. Very walkable to the strip of playa del carmen. The only thing were the beds and pillows a little stiff. Overall everything was great and had a good time stay here.
Moises Alberto
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Francisco
情侶出遊
2025 年 6 月 9 日
喜歡:整潔度和住宿環境和硬體
People at the facility was excellent and the room was super clean in my 8 days in there. Food was great. I didnt like the partking place but the service was really nice.
Francisco
於 2025 年 5 月住了 8 晚
10/10 有夠讚
Jose
2025 年 6 月 7 日
Jose
於 2025 年 5 月住了 5 晚
8/10 不錯哦
Margarita
家庭旅遊
2025 年 6 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
Place was stunning, staff was amazing, and the breakfast incredible. Inside the hotel and all common areas including pool and bar were quiet and relaxing. Although I loved the layout of our 2nd level junior suite and terrace, the noise was such a nuisance. Late nights with traffic and partygoers and bright and early in the morning with the rush hour traffic sleep was difficult. Other than that everything was great!
Margarita
於 2025 年 6 月住了 3 晚
6/10 一般般
Emily
2025 年 6 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
This was my 3rd stay at this property. I wish they had a way to pay for breakfast in the dining area versus having to go down to pay then back up to eat.
When I was checking in after about 13 hours of travel time, I forgot to get my passport back due to exhaustion. I never realized it, and after 3 times of going down to the front desk, they still never handed it back to me. I checked out and realized I never got it once I was hours away. I wish they had brought it to my room after I checked in or at least had given it back on one of the 3 times I went to the front desk. They did keep it safe for a friend to pick up a couple days later.
Emily
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Charitsa
情侶出遊
2025 年 5 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Unique, quiet and very closed to everything
Charitsa
於 2025 年 5 月住了 6 晚
10/10 有夠讚
Yeon
2025 年 5 月 22 日
Yeon
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Elvira
2025 年 5 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
Elvira
於 2025 年 5 月住了 6 晚
10/10 有夠讚
sergio
2025 年 4 月 23 日
喜歡:整潔度和員工素質
sergio
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Jean
情侶出遊
2025 年 4 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Très bel hôtel et personnel très accueillant. J’y retournerais sans hésitation!
Jean
於 2025 年 4 月住了 7 晚
8/10 不錯哦
Elsa Fabiola
2025 年 4 月 8 日
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
Lo terrible fue que todas las noches me picaban bichos que había en la cama a pesar de que cambiaron las sábanas eso hizo que me decepcionara porque de todo lo demás es realmente un excelente hotel, estuve en la habitación 115 y también el hecho de que las toallas de alberca las cambien cada tercer día pésimo.
Elsa Fabiola
於 2025 年 4 月住了 3 晚
10/10 有夠讚
kerry
情侶出遊
2025 年 4 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location, beautiful pool, perfect drinks, gorgeous room
kerry
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Victoria
2025 年 3 月 30 日
喜歡:整潔度和住宿環境和硬體
Un hotel muy agradable , excelente ubicación pero el personal no fue tan amable
Victoria
於 2025 年 3 月住了 3 晚
8/10 不錯哦
Carla Cristina
2025 年 3 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bom custo benefício
A localização é muito boa, porém devem aprimorar um pouco mais o café da manhã. Achei muito repetitivo, sem opção.
Carla Cristina
於 2025 年 3 月住了 7 晚
10/10 有夠讚
Irene
情侶出遊
2025 年 3 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
We had a fantastic stay at HM Playa del Carmen! This beautiful boutique hotel is close to the main road, beach, and ferry, making it easy to explore. The well-maintained pool and poolside bar were perfect for relaxing with great drinks and snacks. Plus, the convenient and secure parking space, ideal for those travelling by car, and the attentive staff made our experience even better!
Irene
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Jeanne
團體旅遊
2025 年 3 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Just a great little hotel. Quiet but walkable to most everything in playa. Very clean and staff was friendly and sweet. Breakfast buffet was very good. My only minor complaint is the beds were pretty firm but still slept well. Only 3 blocks from the Playa Alterna bus station. Many dining options right by hotel. Pool was fantastic!
Jeanne
於 2025 年 3 月住了 6 晚
6/10 一般般
Marcos
2025 年 3 月 26 日
razoável
O hotel é razoável, o que tem de bom é que fica perto da quinta avenida
Marcos
於 2025 年 3 月住了 4 晚
10/10 有夠讚
Luis anselmo
2025 年 3 月 20 日
Luis anselmo
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Nora Nelly
家庭旅遊
2025 年 3 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Regresaría sin dudarlo, me encantó !!!
Increíble !!! Excelente servicio e instalaciones
Nora Nelly
於 2025 年 3 月住了 3 晚
10/10 有夠讚
Tina,Mililani
情侶出遊
2025 年 3 月 10 日
喜歡:整潔度、員工素質和住宿環境和硬體
I really enjoyed my 1 night stay at this cute boutique hotel.
The service was amazing! The drinks ordered at the beautiful swim up bar were delicious!
The location of this hotel was perfect! Just a walk down from the beach and from the main 5th avenue strip, yet it was nice and quiet and I felt safe, and well taken care of. Beautiful pool which I loved swimming in at night, with a beautiful view of the moon and stars above me!
HM great job!