We arrived late, around 10 PM. Check in was easy and the room was clean. The room was warm, as the A/C was off when we arrived and it took a couple of hours for the room to cool off. But overall it was good for the price.
John
於 2025 年 7 月住了 1 晚
8/10
Cumple con lo que promete. Las habitaciones son limpias, cercana a la quinta avenida y el muelle del ferry. Buena atención en general pero si nos hubiese gustado que incluyera el desayuno. Es complejo y costoso salir a comer por ahí cerca. También había mucho sargazo en el mar pero no es culpa del hotel.
Shelly
於 2025 年 6 月住了 3 晚
6/10
Me gusto la ubicacion.
No me gusto que yo reserve con vista al oceano y me dieron habitacion con vista al parque.
Sandra Fabiola
於 2025 年 6 月住了 4 晚
2/10
Jerri
於 2025 年 6 月住了 1 晚
10/10
Yanina
於 2025 年 5 月住了 3 晚
10/10
GREAT Location to everything! The staff was great and very helpful. The beds were comfortable and the room was clean, the hotel is a little dated but I would book another stay there. The view was nice but the beach is full of seaweed, ALOT of it, so bad that it can't be kept, this is the entire shoreline and the smell is pretty bad.
Crystal
於 2025 年 5 月住了 3 晚
10/10
Caroline
於 2025 年 5 月住了 1 晚
8/10
Our second time staying here. Central located, so easy to walk around from there. Next to beach and ferry dock to Cozumel. If you are driving, plan to walk far to a parking location.
Max
於 2025 年 3 月住了 6 晚
10/10
Uihyeon
於 2025 年 5 月住了 2 晚
6/10
I love Casa Melissa however, the wifi on my room did not work most the stay and I needed to do some work. I will bring my own hot spot next time. I love the location and friendly staff!
LaShawn
於 2025 年 5 月住了 2 晚
10/10
Excellent place to stay. Rooms are impeccably clean, and the staff is quite pleasant. Highly recommended, 5 stars
Andrea
於 2025 年 4 月住了 1 晚
8/10
will return 2026
Jonathan
於 2025 年 1 月住了 3 晚
10/10
A great find on the beach at the south end of 5th Avenue just across the street from the Parque Los Fundadores. Easy access to everything! Our room had an ocean view with amazing sunrises from our balcony and was unexpectedly quiet given the close proximity to 5th Avenue and the park. Daily housekeeping, wi-fi, A/C, bottled water, mini-refrigerator and coffee maker made our stay effortless and enjoyable. Great rates, too!
Kent
於 2025 年 4 月住了 7 晚
6/10
If you MUST need reliable WiFi, avoid this place. It's also very noisy and there’s dogs that bark all night. Other than that, it’s clean; housekeeping comes daily and it’s located in a very convenient area.
Rocio
於 2025 年 4 月住了 7 晚
8/10
Kurt
於 2025 年 3 月住了 1 晚
8/10
El hotel cumple con su función principal, la gran ventaja y su principal atractivo es su ubicación, tienes un lugar privilegiado para la playa y para el paseo y la diversión en la 5a Avenida, además la vista desde el balcón es genial, en cuanto al servicio y la limpieza cumple con el standar
真實旅客
於 2025 年 4 月住了 2 晚
8/10
Good location near beach and restaurants
maryann
於 2025 年 4 月住了 1 晚
10/10
Location is perfect - steps to the beach. The staff was extremely helpful and always ready to help. I travel about 100 days a year between business and personal matters. We were in town for business and I was pleasantly surprised at how well the place looked and how helpful the staff was. It’s close to the beach so you have that “beach” wear feel, but overall it was a great stay and I’d recommend it.
真實旅客
於 2025 年 3 月住了 5 晚
10/10
The WiFi was in & out but I’m glad we had out Verizon cellular travel package. The hotel was basically right on the beach! Location was AMAZING! Definitely recommend 👍
Alfred
於 2025 年 3 月住了 3 晚
8/10
Bien..
Esta cerca del portal maya a unos pasos...
El primer día no tuve agua caliente
(No habían prendido el boiler..y les.egundonfoa no tuve agua
.
En horas lo arreglaron..de ahí en fuera todo bien..
Karla muy amable y Edwin de servicio de mantenimiento..bien!
Fabiola
於 2025 年 3 月住了 5 晚
6/10
Dogs barking for most of evening and throughout night. Other than the barking, the place is great. Perfect location with shopping, restaurants, beach within steps of hotel. Staff were friendly and helpful.
Kulwant
於 2025 年 3 月住了 1 晚
8/10
We would stay here again. This was a lovely smaller hotel which was central to everything - buses, collectivos, food, bars, beach. For being so central it was also quiet - no night club noise ! The hotel has great sound proofing - we did not hear anyone in adjoining rooms for the 2 week stay! We had a couple of issues- our shower broke for 48hours, but the staff let us use another room to wash while it was fixed. The cleaners do a fantastic job at this hotel, it is very clean. Bed a little hard but that’s preference and we slept well. Room spacious. The hotel does not do food, but there are shops literally within a minutes walk, and the price could not be beaten - very reasonably priced for location
Jonathan
於 2025 年 1 月住了 14 晚
10/10
We really enjoyed our 2 week stay @Casa Melissa. You couldn’t get a better place so close to the beach at this price. Staff was great, very attentive, and friendly. Rooms were clean, comfy beds, and a nice shower. Not a fancy place, but amazing for the price. You are so close to everything in Playa Del Carmen, without the noise from nightclubs. I would definitely stay here again.