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普拉茨堡智選假日飯店 - IHG 旗下飯店的評分

2.5 out of 5
普拉茨堡智選假日飯店 - IHG 旗下飯店
8 Everleth Drive, Plattsburgh, NY

評論

8.6

有夠讚

10 分，有夠讚；577 則評論中有 317 則" "
8 分，不錯哦；577 則評論中有 153 則" "
6 分，一般般；577 則評論中有 58 則" "
4 分，不太好；577 則評論中有 32 則" "
2 分，很糟糕；577 則評論中有 17 則" "

9.2/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

Alma

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was clean and convenient!
於 2024 年 5 月住了 1 晚
Sam 於 2024年5月14日回覆
Thank you for have been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Edward

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is clean and nice, staff very polite
於 2024 年 5 月住了 1 晚
Sam 於 2024年5月14日回覆
Thank you for have been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

8/10 不錯哦

Jéane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to malls and restaurants
於 2024 年 5 月住了 1 晚
Sam 於 2024年5月11日回覆
Thank you for have been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Amanda

喜歡：整潔度
於 2024 年 4 月住了 1 晚
Sam 於 2024年5月11日回覆
Thank you for have been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

8/10 不錯哦

Bianca

喜歡：整潔度、員工素質和住宿環境和硬體
Très propre
於 2024 年 4 月住了 1 晚
Sam 於 2024年5月9日回覆
Thank you for have been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

6/10 一般般

claude，DRUMMONDVILLE

情侶出遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
Wifi ftes mauvais,sinon impossible,on a du changer de chambre pour avoir un semblant d internet
於 2024 年 5 月住了 1 晚
Sam 於 2024年5月9日回覆
Thank you for being our guest, we are sorry to hear that your experience did not reach your expectations.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

8/10 不錯哦

Marie-Pier

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Sam 於 2024年5月8日回覆
Thank you for staying with us and submitting a review. Sincerely, SamanthaFront Office SupervisorHoliday Inn Express

10/10 有夠讚

Silvia

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Hotel is well kept, room was clean and breakfast was good!
於 2024 年 5 月住了 1 晚
Sam 於 2024年5月7日回覆
Thank you for taking the time out of your day to submit a review.Sincerely,Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Deborah

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location near shopping, dining and interstate.
於 2024 年 5 月住了 1 晚
sam 於 2024年5月4日回覆
Thank you for taking the time out of your day to submit a review. Sincerely,SamanthaFront Office Supervisor

8/10 不錯哦

Erin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel très propre. Petit déjeuner correct. Personnel très gentil.
於 2024 年 4 月住了 3 晚
Sam 於 2024年4月26日回覆
Thank you for taking the time out of your day to submit a review. Sincerely,SamanthaFront Office SupervisorHoliday Inn Express

10/10 有夠讚

Sylvia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Right off the highway
於 2024 年 4 月住了 1 晚
sam 於 2024年4月25日回覆
Thank you for taking the time out of your day to submit a review.

10/10 有夠讚

Neil H

於 2024 年 4 月住了 1 晚
Sam 於 2024年5月7日回覆
Thank you for taking the time out of your day to submit a review.Sincerely,Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

James

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and tidy. Great Parking
於 2024 年 4 月住了 1 晚
Sam 於 2024年4月13日回覆
Thanking for taking the time out of your day to submit a review. Sincerely,SamanthaFront Office SupervisorHoliday Inn Express

10/10 有夠讚

John

於 2024 年 4 月住了 1 晚
Sam 於 2024年4月11日回覆
Thank you for taking the time out of your day to submit a review. Sincerely, Samantha Front Office supervisorHoliday Inn Express

8/10 不錯哦

MICHEL

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It was hard to find the entrance to the hotel when coming from the opposite direction. Someone left a pair of jeans next to the elevator which was weird.Rooms are VERY small, but cozy.
於 2024 年 4 月住了 1 晚
Sam 於 2024年4月7日回覆
Thank you for being our guest, we are sorry to hear that your experience did not reach your expectations. Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s a rather long walk to downtown area. No Ubers, however not the hotels fault. Staff and amenities were clean, professional and helpful as far as local information. Definitely stay there again!
於 2024 年 3 月住了 2 晚
Sam 於 2024年4月5日回覆
Thank you for being our guest, we are delighted that you had a wonderful experience. Our staff appreciate your compliments and we look forward to welcoming you back soon. Sincerely, Samantha Front Office Supervisor Holiday Inn Express

8/10 不錯哦

Gina

喜歡：整潔度、員工素質和住宿環境和硬體
Property was a remodel. All staff was plesant and professional. Breakfast was not your average but above average foods. Bacon, sausage, pancakes, french toast, eggs, yogurts. So much more. Pool was under repair for out last night stay. Disappointment for my grandchildren. Had to check out earlier than expected as large storm to hit. Check out was seamless and very accomodating of refund
於 2024 年 4 月住了 3 晚
Sam 於 2024年4月5日回覆
Thank you for being our guest, we are sorry to hear that your experience did not reach your expectations.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

8/10 不錯哦

Suzanne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Proche de tout. Déjeuner compris avec menu varié. Belle piscine. Chambre spacieuse. Je recommande!
於 2024 年 3 月住了 1 晚
Sam 於 2024年4月3日回覆
Thank you for having been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Diana

於 2024 年 3 月住了 1 晚
Sam 於 2024年4月21日回覆
Thank you for taking the time out of your day to leave us a review. Sincerely, SamanthaFront Office SupervisorHoliday Inn Express

10/10 有夠讚

Karen

情侶出遊
喜歡：整潔度、員工素質和設施服務
不喜歡：住宿環境和硬體
The back entrance B was not locked and could be opened without a key. Poor security - disappointing
於 2024 年 3 月住了 1 晚
Sam 於 2024年4月3日回覆
Thank you for being our guest, we are sorry to hear that your experience did not reach your expectations. Sincerely, Samantha Front Office Supervisor Holiday Inn Express

8/10 不錯哦

Vamont

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Sam 於 2024年4月3日回覆
Thank you for having been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Rachel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All good
於 2024 年 3 月住了 1 晚
sam 於 2024年3月31日回覆
Thank you for taking the time out of your day to submit a review. Sincerely,SamanthaFront Office Supervisor

6/10 一般般

Jean-Pierre

情侶出遊
不喜歡：整潔度和員工素質
Propreté moyenne, petit déjeuner convenable.
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月27日回覆
Thank you for having been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Daniel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月27日回覆
Thank you for having been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Sandra Da

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable bed Good breakfast Reception seemed a little overwhelmed Overall would stay again
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月25日回覆
Thank you for being our guest, we are delighted that you had a wonderful experience. Our staff appreciate your compliments and we look forward to welcoming you back soon. Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Kevin

喜歡：整潔度、員工素質和住宿環境和硬體
Very safe and quiet
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月25日回覆
Thank you for having been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Trindade

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and great service.
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月25日回覆
Thank you for having been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Michelle

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月25日回覆
Thank you for having been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

susan，south glens falls

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月25日回覆
Thank you for having been our guest recently and for taking time to submit a review.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Nancy，st-therese

喜歡：整潔度、員工素質和住宿環境和硬體
Vraiment bien
於 2024 年 3 月住了 1 晚
sam 於 2024年3月22日回覆
Thank you for taking time out of your day to submit a review. Sincerely,SamanthaFront Office Supervisor

10/10 有夠讚

Grayson

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Awesome
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月19日回覆
Thank you for have been our guest recently and for taking time to submit a review.

10/10 有夠讚

Neil

喜歡：整潔度
於 2024 年 3 月住了 1 晚
sam 於 2024年3月18日回覆
Thank you for taking time out of your day to leave us a review. We hope to see you again soon. Sincerely, SamanthaFront office supervisorHoliday Inn Express

10/10 有夠讚

Adam

喜歡：整潔度、員工素質和住宿環境和硬體
I am in Plattsburgh a few times a year and I always stay here. The place is clean. It's very affordable and the staff are always very friendly.
於 2024 年 3 月住了 1 晚
The Front Desk Team 於 2024年3月11日回覆
Good Afternoon Adam, Thank you for your honest review. We are happy to see that you choose our hotel as your place to stay here in Plattsburgh!

6/10 一般般

Chloe

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
.
於 2024 年 3 月住了 1 晚
The Front Desk Team 於 2024年3月11日回覆
Good Evening Chloe, Thank you for you review of our hotel. We hope to welcome you again in the future leaving you more satisfied!

10/10 有夠讚

Ana

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super clean, friendly staff, breakfast good! Definitely we will be back soon!
於 2024 年 3 月住了 1 晚
sam 於 2024年3月10日回覆
Thank you for taking the time out of your day to submit a review. We look forward to seeing you be our guest in the future. Sincerely, SamanthaFront Office SupervisorHoliday Inn Express

10/10 有夠讚

Manon，Fossambault-sur-le-lac

家庭旅遊
喜歡：住宿環境和硬體
The hotel is clean and have been renovated. The employees are great, and the sheets are soft. But in our stay there wasnt any towel in at the pool, and we went for breakfast at 8 and there was barely any food left, and they didn’t make more even tho the breakfast end at 9. There was no eggs no pancake, only toast and sausage. It was a sad breakfast
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月7日回覆
Thank you for being our guest, we are sorry to hear that your experience did not reach your expectations. Also thank you for letting us know about these issues. We look forward to seeing you in the future. Sincerely, Samantha Front Office Supervisor Holiday Inn Express

4/10 不太好

Merinda De

家庭旅遊
喜歡：整潔度和設施服務
不喜歡：員工素質和住宿環境和硬體
Poor breakfast, not enough food and room for all the guests.
於 2024 年 3 月住了 1 晚
Sam 於 2024年3月5日回覆
Thank you for being our guest, we are sorry to hear that your experience did not reach your expectations. We are well known for our level of customer service and attention to detail, so I apologize that you were not satisfied with your stay. Also thank you for bringing this to our attention we will work on improving these items. Once again, we thank you for having chosen the Holiday Inn Express and I hope that we will have the opportunity to have you as our guest again in the future.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

8/10 不錯哦

George

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I would stay here again
於 2024 年 2 月住了 1 晚
Sam 於 2024年2月27日回覆
Thank you for your review we look forward to seeing you again. Holiday Inn Express Staff

10/10 有夠讚

Peggy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing stay . Friendly staff . Beautiful and clean room . Excellent breakfast . It will be our go to when in Plattsburgh. Thank you to the Holiday Inn Team !
Sam 於 2024年2月27日回覆
Thank you for your review we look forward to seeing you again. Holiday Inn Express Staff

10/10 有夠讚

desormeaux

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tout a été parfait... sauf que nous avions réservés pour 4 et il n'avait que 2 serviettes dans les chambres sinon tout étaient parfait.
於 2024 年 2 月住了 1 晚
Sam 於 2024年2月27日回覆
Thank you for your review we look forward to seeing you again. Holiday Inn Express Staff

10/10 有夠讚

Elisa，Hampton Bays

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice place, clean, and nice hotel to stay
於 2024 年 2 月住了 2 晚
Sam 於 2024年2月27日回覆
Thank you for your review we look forward to seeing you again. Holiday Inn Express Staff

6/10 一般般

Randy

家庭旅遊
喜歡：員工素質
On the positive side the beds were very comfortable and the room was clean. On the negative side, there was. Strange thumping noise that sounded like the pipes. This was quite loud at least 7 separate times. The fixtures in the bathroom were all loose, with the towel bar being so much so that it fell down. The Breakfast was quite a let down as it was not up to what we got from Holiday Inn on previous stays. The eggs were very cold as was the sausage. Cinnamon rolls were doughy. French toast was cold. We will not betraying at this particular Holiday Inn again.
於 2024 年 2 月住了 1 晚
Sam 於 2024年2月28日回覆
Thank you for being our guest, we are sorry to hear that your experience did not reach your expectations. Thank you for taking the time out of your day to submit a review. We are well known for our level of customer service and attention to detail, so I apologize that you were not satisfied with your stay. Once again, we thank you for having chosen the Holiday Inn Express and I hope that we will have the opportunity to have you as our guest again in the future.Sincerely, Samantha Front Office Supervisor Holiday Inn Express

10/10 有夠讚

Gavrila，Thornhill

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great new hotel with easy access from highway. Inside all is done with great taste new clean. Rooms are large quiet with nice bed sheets the bathroom is modern.
於 2024 年 2 月住了 1 晚
Sam 於 2024年2月27日回覆
Thank you for your review we look forward to seeing you again. Holiday Inn Express Staff

10/10 有夠讚

Jonathan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect 👌
於 2024 年 2 月住了 1 晚
Sam 於 2024年2月27日回覆
Thank you for your review we look forward to seeing you again. Holiday Inn Express Staff

8/10 不錯哦

Sheila

於 2024 年 2 月住了 1 晚
sam 於 2024年3月22日回覆
Thank you for taking time out of your day to submit a review. Sincerely,SamanthaFront Office Supervisor

10/10 有夠讚

Nicanor

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
The Front Desk Team 於 2024年1月30日回覆
Thank you for your review! We appreciate you!

6/10 一般般

Jeffrey

商務旅客
喜歡：整潔度
於 2024 年 1 月住了 1 晚
The Front Desk Team 於 2024年1月30日回覆
Thank you for your review! We appreciate you!

6/10 一般般

Dominic，Chicoutimi

喜歡：整潔度、員工素質和住宿環境和硬體
Chambre assez petite.
The Front Desk Team 於 2024年1月30日回覆
Thank you for your feedback Dominic.

8/10 不錯哦

Shanyka

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
The Front Desk Team 於 2024年1月30日回覆
Thank you for your review! We appreciate you!

10/10 有夠讚

krisztina

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
The Front Desk Team 於 2024年1月30日回覆
Thank you for your review! We appreciate you!