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普拉森西亞穆奧諾渡假村的評分

4 out of 5
普拉森西亞穆奧諾渡假村
Placencia Rd, Placencia, Stann Creek

評論

8.2

非常好

10 分，有夠讚；224 則評論中有 101 則" "
8 分，不錯哦；224 則評論中有 60 則" "
6 分，一般般；224 則評論中有 36 則" "
4 分，不太好；224 則評論中有 17 則" "
2 分，很糟糕；224 則評論中有 10 則" "

8.6/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.0/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Breana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property, friendly staff, large pool area great for adults and children, onsite restaurant was a plus. Parking is a good distance from some rooms/buildings. The room was the only thing lacking for our stay. Dated, squeaky bed, dim bathroom lighting, limited space to hold things in room (could be set up better), only two standard pillows on our bed.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Ashley

於 2024 年 4 月住了 2 晚
Zack 於 2024年4月26日回覆
Dear Ashley, Thank you for staying with us and for your five star review! It is wonderful to hear that you enjoyed your stay and we look forward to welcoming you back soon. Warm Regards, Zack Hay General Manager

6/10 一般般

Jennifer

家庭旅遊
喜歡：整潔度、員工素質和設施服務
The outside grounds were impeccable. Pool area & landscaping were stunning. Rooms were very dated & worn out. Old, giant jet tub & broken tiles in bathroom. Dim, CFL bulbs in lamps. Not 1 single USB outlet in rooms.Large veranda with gorgeous views, but only 2 small, wooden beach chairs to sit in, but it was too hard to get in or out of, so we didn’t sit out there. Breakfast in restaurant was very good. Dinner at outdoor spot was just so-so. Pool staff was great. No shuttle working. Also, a 25 minute drive to village. No walking to village.
於 2024 年 4 月住了 2 晚
Zack Hay General Manager 於 2024年4月17日回覆
Dear Jennifer, Thank you for taking the time to provide feedback on your stay experience. It is great to hear that you enjoyed our impeccably manicured grounds and pool area. In addition, I will pass your kind remarks onto our pool team. The resort has an exciting transformation planned in the coming months and we can't wait to welcome you back. Warm Regards, Zack Hay General Manager

8/10 不錯哦

Patricia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property is beautiful, well maintained.
於 2024 年 3 月住了 2 晚
Zack Hay General Manager 於 2024年4月2日回覆
Dear Patricia, Thank you for staying with us and providing feedback about our resort. I couldn't agree more in that we are very lucky to offer our guests such a beautiful resort in Belize. We look forward to welcoming you back soon. Warm Regards, Zack Hay General Manager

8/10 不錯哦

Julie

於 2024 年 3 月住了 7 晚
Zack Hay General Manager 於 2024年4月22日回覆
Dear Julie, Thank you for sharing feedback on your stay experience. We look forward to welcoming you back soon. Warm Regards, Zack Hay General Manager

4/10 不太好

isabel

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
Staff was friendly, but the room was very outdated, damaged and poor quality. Also, we had issues with booking thru Expedia. We had booked one additional night, and then the hotel cancelled us without notice because they were “booked” on our last night. But the hotel kept showing availability in Expedia and on their website..
於 2024 年 3 月住了 2 晚
Zack Hay General Manager 於 2024年3月30日回覆
Dear Isabel, Thank you for taking the time to share feedback o your stay experience. It was great to hear your kind remarks about our friendly staff. My sincere apologies that we missed the mark with the quality of your guest room and availability. Please rest assured knowing, I am following up with my team to take corrective action moving forward. I hope you are willing to provide us a chance in the future to exceed your expectations. Warm Regards, Zack Hay General Manager

8/10 不錯哦

Emily

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
If you are looking for a beautiful, private, quiet beach get away this is the place. The staff was very nice and friendly— truly they were a gem. Stayed during the week and it felt like we had the resort to ourselves, the pool and beach just steps away from our room. The cons: the resort is a bit dated, the food is good but a very limited menu and dinner is overpriced for what you get. The resort is far north of the village so you can’t walk anywhere (too hot), we got taxis to eat at other resorts nearby (~2 miles away) just to get some variety. The shuttle service didn’t really work for us but taxis were easy enough, just schedule your pick-up in advance before you leave.
於 2024 年 3 月住了 4 晚
Zack Hay General Manager 於 2024年3月16日回覆
Dear Emily, Thank you for choosing to stay with us. I will most certainly pass your kind remarks on to our amazing team. In addition, I greatly appreciate your feedback as we continue to enhance our food & beverage offerings at the resort. Warm Regards, Zack Hay General Manager

10/10 有夠讚

Alexa

團體旅遊, 家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful Hotel. Will definitely stay here next time!
於 2023 年 12 月住了 2 晚
Zack Hay General Manager 於 2024年3月16日回覆
Dear Alexa, Thank you for taking time to share such wonderful feedback about our beautiful resort. We look forward to welcoming you back to paradise soon. Warm Regards, Zack Hay General Manager

8/10 不錯哦

William，Kensington

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It’s a nice property, and there is some nice sand, but the beachfront is not at all inviting for swimming
於 2024 年 2 月住了 2 晚
Zack Hay General Manager 於 2024年3月5日回覆
Dear William, Thank you for taking the opportunity to share feedback on your stay experience. Thank you for the kind words about our resort and beach. We hope to have the opportunity to welcome you back soon. Warm Regards, Zack Hay General Manager

10/10 有夠讚

Henry

喜歡：整潔度和員工素質
於 2024 年 2 月住了 2 晚
Zack Hay General Manager 於 2024年3月25日回覆
Dear Henry, Thank you for providing feedback on your recent stay experience. It is great to hear you had a five star experience. We look forward to welcoming you back soon. Warm Regards, Zack Hay General Manager

10/10 有夠讚

Jeremy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We loved our stay at The Placencia. Truthfully, I was feeling a bit concerned after we booked and then I read other people’s reviews but I’m so glad that we never cancelled. The grounds were beautiful, the pool was amazing as was the beach and all the meals that we had were lovely. The staff truly went above and beyond and were very welcoming. We didn’t have great success with the WiFi but we didn’t go on vacation to be connected to the internet. Yes, the resort is about 20 minutes from Placencia but we really enjoyed the quietness of this place and we knew going in that it wasn’t right in the village. Best I can figure is that anyone who commented negatively about this place hasn’t done much traveling as if they had they would know this place is amazing. Yes, there is some paint touch ups that could be done but regardless the resort is still wonderful. The staff truly went out of the way to ensure we had a nice stay. The room was very clean as was every area that we saw. We will definitely be back!!
於 2024 年 2 月住了 3 晚
Zack Hay General Manager 於 2024年2月24日回覆
Dear Jeremy, Thank you for taking the time to share kind words about your stay experience with us. We are truly very lucky to have the best team in Placencia. We look forward to welcoming you back to Paradise soon! Warm Regards, Zack Hay General Manager

8/10 不錯哦

Shawn

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It's showing it's age. The repairs made are basic and obvious, not quality you would expect. The food was subpar for the price. I get that you are paying for the location and ambiance but really need to step up the food quality. Lose all the fried foods, and hire chefs who know how to cook seafood. Ordered the platters and all of it was overcooked and the fish was rubbery.
於 2024 年 2 月住了 1 晚
Zack Hay General Manager 於 2024年2月17日回覆
Dear Shawn, Thank you for taking the time to provide feedback on your stay experience with us. We are currently in the process of reimaging the resort experience with service and product upgrades. In addition, please rest assured knowing that your feedback on your dining experience has been addressed with the team. We look forward to welcoming you back in the future. Zack Hay General Manager

8/10 不錯哦

Brad

喜歡：整潔度和員工素質
於 2024 年 2 月住了 9 晚
Zack Hay General Manager 於 2024年2月14日回覆
Thank you Brand for taking the time to share feedback on your stay experience with us. We look forward to welcoming you back to The Placencia Resort soon.

8/10 不錯哦

William，Kensington

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The beach area is not wide or particularly nice sand, but the thatch shades on the beach are very nice. The water near shore is not clear, and not inviting for swimming. The pool area and swim up bar are very nice. The rooms are clean and comfortable. I saw very few actual guests here, which seemed odd.
於 2024 年 2 月住了 1 晚
Zack Hay General Manager 於 2024年2月14日回覆
William, Thank you for staying with us. It is great to hear you were able to enjoy our pool and amazing swim up bar. In addition, I will certainly pass your kind feedback along to our housekeeping team. We look forward to welcoming you back soon.

8/10 不錯哦

Salvador

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
JenB 於 2024年1月29日回覆
Hi Salvador, Thank you for choosing to stay with us. We hope to host you and your loved ones again soon. Warm regards

10/10 有夠讚

Isaak

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good place
於 2023 年 12 月住了 2 晚
JenB 於 2024年1月29日回覆
Hi Isaak, Thank you for the rating and for choosing to stay with us. We hope to host you and your loved ones again soon. Warm regards

10/10 有夠讚

John

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved this hotel and the staff and the incredible pool. The only thing we missed was a hot tub :)
於 2023 年 11 月住了 4 晚
JenB 於 2024年1月29日回覆
Hi John, Thank you for choosing to stay with us. We hope to host you and your loved ones again soon. Warm regards

6/10 一般般

Amanda Catherine

於 2023 年 11 月住了 14 晚
JenB 於 2024年1月29日回覆
Hi Amanda, Thank you for choosing to stay with us. We hope to host you and your loved ones again soon. Warm regards

10/10 有夠讚

Jahlen

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 11 月住了 3 晚
JenB 於 2023年11月28日回覆
Hi Jahlen, Thank you for the great rating and for staying with us during your visit to Belize. We look forward to hosting you again soon. Warm regards

8/10 不錯哦

Barbara

團體旅遊
喜歡：整潔度、員工素質和設施服務
於 2023 年 10 月住了 4 晚
JenB 於 2023年11月13日回覆
Hi Barbara, Thanks for choosing to stay with us during your visit to Belize. We appreciate the rating and look forward to hosting you again soon. Warm regards

10/10 有夠讚

Lynet

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are clean, spacious and comfortable. The pool is large and clean. The staff is super friendly and respectful. The building i stayed in was beautiful on the inside but could use a little touch up paint on the outside.
於 2023 年 10 月住了 1 晚
JenB 於 2023年11月13日回覆
Hi Lynet, Thanks for choosing to stay with us during your visit to Belize. We are happy you enjoyed your stay and look forward to hosting you and your family again soon. Warm regards

6/10 一般般

Janice

喜歡：整潔度和員工素質
The grounds are beautifully kept. A lot of renovation is taking place & is needed. Meal menu needs to be expanded. Shuttle was out
於 2023 年 10 月住了 5 晚
JenB 於 2023年11月13日回覆
Hi Janice, Thanks for choosing to stay with us during your visit to Belize. We are sorry to hear that you experienced some inconveniences; however we will be sure to share this feedback with our onsite team for their review. Warm regards

4/10 不太好

Darrell

於 2023 年 9 月住了 2 晚
JenB 於 2023年10月23日回覆
Hi Darrell, Thank you for choosing to stay with us during your visit to Belize. By your rating, it appears you were dissatisfied and/or may have experienced inconveniences during your stay. We are very saddened by this and would greatly appreciate further feedback towards our teams' improvement. Warm regards

6/10 一般般

Jerome，Sandy

於 2023 年 8 月住了 5 晚
JenB 於 2023年9月25日回覆
Hi Jerome, Thank you for staying with us during your stay in Belize. We appreciate your input and we look forward to hosting you again soon. Warm regards

6/10 一般般

Glenda，Belmopan

於 2023 年 8 月住了 1 晚
JenB 於 2023年9月5日回覆
Hi Glenda, Thank for choosing to stay with us during your visit to Belize. We do appreciate your feedback and please be assured we are continuously working to improve our services. Warm regards

8/10 不錯哦

Roman

團體旅遊
喜歡：整潔度、員工素質和設施服務
Beautiful, very well maintained grounds. Great, helpful staff. A bit dated but nice rooms. Some with full kitchens. Terrible food. Don't waste your money on AI option.
於 2023 年 7 月住了 1 晚
JenB 於 2023年8月3日回覆
Hi Roman, Thank you for staying with us during your visit to Belize. We really appreciate your feedback on the experience and will be sure to share with our onsite team for their review and improvement. We look forward to hosting you in the near future. Warm regards

10/10 有夠讚

Adrian

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Sehr schöne und gepflegte Anlage. Exzellenter Zimmerservice. Sehr leckeres, relativ teures Essen auf der kleinen Karte. Leider kein Wellengang am Meer durch künstliche Steinbarrieren, dadurch sehr warmes und brackiges Meerwasser. Leihwagen empfohlen!
於 2023 年 7 月住了 12 晚
JenB 於 2023年7月18日回覆
Hallo Adrian,Vielen Dank, dass Sie während Ihres Aufenthalts in Belize bei uns geblieben sind. Wir freuen uns über Ihr Feedback und freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wir freuen uns, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße

4/10 不太好

Dove，CHINO HILLS

情侶出遊
喜歡：員工素質
Pool and staff were great. But VERY FAR from the main village with all the good cheap food. This hotel charges expensive prices, they automatically charge a tip and don’t tell you, all in American dollars, for crappy food. Must have a car, so you can dine in village. All restaurants there are nicely priced in Belize dollars, tip on your own, and good. Beds and bedding old and rooms are rundown, and showers need to be updated. Only positive, like I said, the pool is awesome and the staff was so sweet and friendly.
於 2023 年 7 月住了 7 晚
JenB 於 2023年7月10日回覆
Hi Dove, Thank you for sharing you experience for our review. We apologized for any inconveniences encountered and will be sure to share with the new management for their improvement. Warm regards

8/10 不錯哦

Isaiah，Houston

情侶出遊
喜歡：整潔度、員工素質和設施服務
Everything at the hotel was excellent besides the room refrigerator, where the freezer or fridge was not cooling enough to store food safely.
於 2023 年 6 月住了 3 晚
JenB 於 2023年6月29日回覆
Hi Isaiah, Thanks for staying with us during your trip in Belize. We appreciate your feedback and will follow up with the on site team for their review. We look forward to hosting you again soon. Warm regards

10/10 有夠讚

David，Halesite

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
JenB 於 2023年6月27日回覆
Hi David, Thanks for staying with us during your stay in Belize. We loo forward to hosting you again soon. Warm regards

8/10 不錯哦

Indhra

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
It’s a beautiful property and our stay was wonderful however our room had broken blinds, bad tv connection, no streaming services (we had a child with us) and the only option for our room type was facing a run down building and tennis court. The outside of the building needs some work and our balcony wasn’t very clean as there was hand marks and make up all over the door. Still enjoyed the stay and would consider returning.
於 2023 年 5 月住了 2 晚
JenB 於 2023年6月19日回覆
Hi Indhra,Thanks for sharing your experience with us. We appreciate your feedback and can advise that the property is being accessed for maintenance and renovations. Warm regards

10/10 有夠讚

Kimberly Ann

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Property was beautiful the staff was beyond amazing they were all friendly and helpful when you had questions. The only thing that I think they could improve on is more variety for the dinner menu. Smaller portion options along with being able to choose lunch options along with entree choices for dinner menu. We had such a wonderful trip and would definitely recommend and will stay here again when I travel back to Belize.
JenB 於 2023年5月31日回覆
Hi Kimberly Ann, Thanks for staying with us during your visit to Belize. We appreciate your feedback and will be sure to share with our onsite team for their consideration. Warm regards

8/10 不錯哦

Darlene

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
For the most part the stay at The Placencia was great. Had issues with hot water not working. Had to get it fixed every day. But the maintenance guy was right there to get it to work again.
於 2023 年 5 月住了 2 晚
JenB 於 2023年5月9日回覆
Hi Darlene, Thanks for staying with us and for your feedback on your experience. We are sorry your relaxing vacation was marred by these inconveniences; which we will ensure are addressed with our on site team. Warm regards

8/10 不錯哦

Sarah

喜歡：員工素質和客房舒適度
Nice pool but run-down room
Our stay at the Placencia was ok. My biggest frustration was not seeing a way to book tours through the hotel in advance of our arrival, only to have the tours be sold out when we arrived. Luckily we found a place in the village able to take us snorkeling on the reef. The room itself was actually pretty comfortable despite being in somewhat rough shape (broken blinds and burnt out light bulbs). The comforter also had some brown stains on it when we arrived, but that was replaced immediately after I reported it so I did appreciate that. The grounds of the resort are beautiful and the pool was perfect, but the food options are really limited and pretty meh. Trying to get to other food options is also difficult since the shuttle only has 1 stop and only goes by there every 3 hours (which is a long time to kill if you're just going into town for a meal).
於 2023 年 4 月住了 3 晚
JenB 於 2023年4月26日回覆
Hi Sarah, We thank you for sharing and staying with us during your stay in Belize. We apologize for the inconvenience experienced in booking a tour on site and in not being able to reach our reservations team due to a fault phone line. We have shared your feedback with our teams for their review and improvement of processes. Warm regards

10/10 有夠讚

Luisito

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
La comida del restaurante muy mala y cara.
於 2023 年 4 月住了 3 晚
JenB 於 2023年4月14日回覆
Hola Luisito, Gracias por tus comentarios. Compartiremos con el resort para su mejora.

6/10 一般般

Dimitri，Oakland

家庭旅遊
喜歡：整潔度和員工素質
Spacious, friendly staff, good water views.
於 2023 年 4 月住了 5 晚
JenB 於 2023年4月14日回覆
Hi Dimitri, Thanks for staying with us during your stay in Belize. We look forward to hosting you again soon.Warm regards

10/10 有夠讚

CHARLOTTE

家庭旅遊
喜歡：住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 2 晚
JenB 於 2023年3月28日回覆
Hi CharlotteThank you for staying with us during your trip to Belize.. We look forward to hosting you again soon. Warm regards

10/10 有夠讚

Candace

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I had a beautiful stay. The room could use some work but overall the stay was wonderful. The staff are very kind and accommodating and the chocolate honey wrap massage I had was amazing. I would definitely stay here again.
JenB 於 2023年3月13日回覆
Hi candace, Thank your staying with us during your stay in Belize. We appreciate your feedback and assure that we do have future plans towards uplifting the property. We look forward to hosting you and your family again too. Warm regards

4/10 不太好

albin

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The pictures did not reflect the condition of the rooms and the resort itself. It was run down, not clean, mold in the bathtub, broken and missing window screens. The air conditioning didnt work properly and overall the resort needed a ton deferred maintenance. We would never recommend this place.
於 2023 年 2 月住了 7 晚
JenB 於 2023年2月20日回覆
Hi Albin, Thank you for your feedback on your stay and experience at the resort. We appreciate your feedback and please be assured that it has been shared with the Marketing Team and the onsite team for their review and improvement where actionable. Warm regards

8/10 不錯哦

Byron

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pool was excellent
於 2023 年 2 月住了 7 晚
JenB 於 2023年2月20日回覆
Hi Byron, Thanks for the feedback and rating. We look forward to hosting you again soon. Warm regards

8/10 不錯哦

Dennis

團體旅遊, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
the staff was great very friendly and took great care of us. needed more verity of food for all liking and it was very pricey. The building needs to be upgraded a lot in disrepair. needs new beds they are bad worn out. Stone work outside and inside are fall off sidewalk and buildings needs cleaning
於 2023 年 1 月住了 7 晚
JenB 於 2023年2月9日回覆
Hi Dennis, Thank you for staying with us during your strip top Belize. We appreciate your feedback and assure it has been shared with the resort team for their improvement where immediately possible. Warm regards

6/10 一般般

Marisa

團體旅遊
喜歡：整潔度和客房舒適度
不喜歡：住宿環境和硬體
For a resort it was meh
The resort is run down like the online pics don’t match what you get. We moved rooms 2 times. The first the room smelled of mold really bad. The second move they moved us to a beautiful room but the ac died after one day. And the temp inside got to 82 before they moved us again. As the ac had to be replaced no one’s fault it’s the Caribbean. The pool is very beautiful and they were in the process of re-tiling the bar. Food is priced in American dollars even though all the other resorts in the area are in Belizean dollars. We felt it was a bit high it was what you’d pay in the states. We also tried ordered room service which they asked if we would come to the restaurant to pick up our order. That they were too busy with other things. Seemed to defeat the purpose of room service. The grounds are very nice and everyone who works there are very friendly. I think we heard the owner was in some kind of law suit with his partner from the last five years. Which explains the disarray of some of the rooms. They are actively making fixes so perhaps it settled. Either way it will probably up to snuff in the next year as they make updates.
於 2023 年 1 月住了 7 晚
JenB 於 2023年2月20日回覆
Hi Marisa, Thank you for your feedback on your stay and experience at the resort. We appreciate your feedback and please be assured that it has been shared with the marketing Team and the onsite team for their review and improvement where actionable. Warm regards

6/10 一般般

delwyn

情侶出遊
不喜歡：設施服務和住宿環境和硬體
Large pool was nice Property needs maintenance
於 2023 年 1 月住了 7 晚
JenB 於 2023年2月9日回覆
Hi Delwyn, Thank you for staying with us during your visit to Belize. We appreciate your feedback and will share with the resort team for their improvement. Warm regards

8/10 不錯哦

Henry

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Neat, clean, friendly and professional staff
於 2023 年 1 月住了 2 晚
JenB 於 2023年2月9日回覆
Hi Henry, Thank you for staying with us during your visit to Belize. We appreciate your feedback and look forward to hosting you again soon. warm regards

8/10 不錯哦

Carlos Eduardo

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 2 晚
JenB 於 2023年1月9日回覆
Hi Carlos, Thank you for your rating. Warm regards

8/10 不錯哦

Patricia

家庭旅遊
喜歡：員工素質和設施服務
Staff was excellent! Value good. Outside property very nice and clean. Rooms were pretty clean but run down. Food was good but fairly pricey for area.
JenB 於 2022年12月27日回覆
Hi Patricia, Thank you for staying with us. We appreciate the feedback and will be sure to share with the onsite team for review. Warm regards

8/10 不錯哦

SHIRLEY

情侶出遊
喜歡：整潔度、員工素質和設施服務
Staff were super friendly and helpful. Pier dining was cool. We had fun using the kayaks and paddle boards. Corn hole and volleyball were also available. Resort was advertised as a four star. However the rooms are quite dated and need upgrades.
於 2022 年 12 月住了 7 晚
JenB 於 2022年12月20日回覆
Hi Shirley, Thank you for staying with us during your visit to Belize!. We appreciate your feedback and look forward to hosting you and your loved ones again. Warm regards

10/10 有夠讚

Douglas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The resort was beautiful and the staff was friendly and professional. It was an enjoyable week and I will definitely go again. We arrived after the dinoing room had closed but the staff opened to feed us as it had been a long trip. The only problem, and it wasn't a big one, was it was advertised as a free shuttle from the airport. However, the shuttle from the international airport only arrives and departs once a day. I would recommend taking the hopper which is only a 15 minute flight.
於 2022 年 11 月住了 7 晚
JenB 於 2022年11月24日回覆
Hi Douglas, Thanks for the great review and rating. We appreciate your feedback and will certainly share with our team for out improvement. We look forward to hosting you again soon. Warm regards

10/10 有夠讚

Darlene

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚
JenB 於 2022年10月24日回覆
Hi Darlene, Thank you for taking the time to leave us a rating. We appreciate your feedback and look forward to hosting you again soon. Warm regards

8/10 不錯哦

Dolores

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Friendly and approachable staff. Food was good but not variety. Coffee can improve
於 2022 年 10 月住了 4 晚
JenB 於 2022年10月21日回覆
HI Delores,Thank you for taking the time to leave us a rating and a review. We appreciate your feedback and will be sure to share with our onsite team for their continuous improvement. Warm regards