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Well located in the center and the beautiful park, very cclean rooms and very quiet. The dtaff are friendly and helpful. Enjoyed our stay so much.
Stephen
Stayed 1 night in Mar 2024
Response from LP Los Portales Hotel Piura on 2024/5/2
Dear StephenWe appreciate the time taken to tell us about your recentexperience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing us, we hope to welcome you very soon.Kind regards,LP Los Portales Hotel Piura
Response from LP Los Portales Hotel Piura on 2024/4/22
Dear Mr. CarreraWe appreciate the time taken to tell us about your recentexperience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing us, we hope to welcome you very soon.Kind regards,LP Los Portales Hotel Piura
Response from LP Los Portales Hotel Piura on 2024/4/18
Dear MargothWe appreciate the time taken to tell us about your recentexperience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing us, we hope to welcome you very soon.Kind regards,LP Los Portales Hotel Piura
Response from LP Los Portales Hotel Piura on 2024/3/19
Dear LuisWe appreciate the time taken to tell us about your recentexperience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing us, we hope to welcome you very soon.Kind regards,LP Los Portales Hotel Piura
Excellent service from all the workers. Great selection of breakfast juices.
Ernesto
Stayed 1 night in Feb 2024
Response from LP Los Portales Hotel Piura on 2024/2/20
Dear ErnestoWe appreciate the time taken to tell us about your recentexperience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing us, we hope to welcome you very soon.Kind regards,LP Los Portales Hotel Piura
This was my 4th time staying here. Location is great. The staff is the best. Very helpful. The hotel is maintained in great condition. I highly recommend this Hotel.
RUSSELL
Stayed 4 nights in Jan 2024
Response from LP Los Portales Hotel Piura on 2024/1/30
Dear RussellWe appreciate the time taken to tell us about your recentexperience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing us , we hope to welcome you very soon.Kind regards,LP Los Portales Hotel Piura
Response from LP Los Portales Hotel Piura on 2024/1/12
Estimada DianaAgradecemos el tiempo empleado para comentarnos acerca de su reciente experiencia en LP Los Portales Hotel Piura, nos sentimos muy satisfechos de que usted haya disfrutado de su estadía y de la atención personalizada que brindamos.Nos esforzamos continuamente para satisfacer sus necesidades y expectativas; por lo tanto, sus comentarios han sido muy valiosos para nosotros.Gracias de nuevo por elegir el LP Los Portales Hotel Piura, esperamos poder darle la bienvenida muy pronto.Saludos cordiales,LP Los Portales Hotel Piura
Response from LP Los Portales Hotel Piura on 2024/1/8
Estimado Juan JoseAgradecemos el tiempo empleado para comentarnos acerca de su reciente experiencia en LP Los Portales Hotel Piura, nos sentimos muy satisfechos de que usted haya disfrutado de su estadía y de la atenciónpersonalizada que brindamos.Nos esforzamos continuamente para satisfacer sus necesidades y expectativas; por lo tanto, sus comentarios han sido muy valiosos para nosotros.Gracias de nuevo por elegir LP Los Portales Hotel Piura, esperamos poder darle la bienvenida muy pronto.Saludos cordiales,LP Los Portales Hotel Piura
Response from LP Los Portales Hotel Piura on 2024/1/8
Estimada LinaAgradecemos el tiempo empleado para comentarnos acerca de su reciente experiencia en LP Los Portales Hotel Piura, nos sentimos muy satisfechos de que usted haya disfrutado de su estadía y de la atenciónpersonalizada que brindamos.Nos esforzamos continuamente para satisfacer sus necesidades y expectativas; por lo tanto, sus comentarios han sido muy valiosos para nosotros.Gracias de nuevo por elegir LP Los Portales Hotel Piura, esperamos poder darle la bienvenida muy pronto.Saludos cordiales,LP Los Portales Hotel Piura
Response from LP Los Portales Hotel Piura on 2024/1/8
Estimada LinaAgradecemos el tiempo empleado para comentarnos acerca de su reciente experiencia en LP Los Portales Hotel Piura, nos sentimos muy satisfechos de que usted haya disfrutado de su estadía y de la atenciónpersonalizada que brindamos.Nos esforzamos continuamente para satisfacer sus necesidades y expectativas; por lo tanto, sus comentarios han sido muy valiosos para nosotros.Gracias de nuevo por elegir LP Los Portales Hotel Piura, esperamos poder darle la bienvenida muy pronto.Saludos cordiales,LP Los Portales Hotel Piura
Response from LP Los Portales Hotel Piura on 2023/12/29
Estimado FranciscoEn nombre de todo el equipo del hotel, queremos agradecerle por dejarnos sus comentarios sobre su reciente estadía en LP Los Portales Hotel Piura. Las opiniones de nuestros clientes son muy importantes para nosotros, por lo que nos gustaría que nos detalle un poco más su experiencia.Nos esforzamos continuamente para mantener los altos estándares de satisfacción y así cumplir sus necesidades y expectativas; por lo tanto, sus comentarios serán muy valiosos para nosotros.Gracias de nuevo por elegir LP Los Portales Hotel Piura y esperamos poder darle la bienvenida muy pronto.Saludos cordiales,LP Los Portales Hotel Piura
A stately old hotel on the Plaza de Armas in the town center. Superlative in every way! Staff were all very kind and accommodating, the meals were excellent, the building and pool area were beautiful. I can't imagine how our experience could have been better. Thank you!
Greg
Stayed 2 nights in Dec 2023
Response from LP Los Portales Hotel Piura on 2023/12/26
Dear GregWe appreciate the time taken to tell us about your recentexperience at LP Los Portales Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing LP Los Portales Hotel Piura, we hope to welcome you very soon.Kind regards,LP Los Portales Hotel Piura
10/10 Excellent
Ella
2023/12/18
Ella
Stayed 1 night in Dec 2023
Response from LP Los Portales Hotel Piura on 2024/1/8
Estimada EllaAgradecemos el tiempo empleado para comentarnos acerca de su reciente experiencia en LP Los Portales Hotel Piura, nos sentimos muy satisfechos de que usted haya disfrutado de su estadía y de la atención personalizada que brindamos.Nos esforzamos continuamente para satisfacer sus necesidades y expectativas; por lo tanto, sus comentarios han sido muy valiosos para nosotros.Gracias de nuevo por elegir LP Los Portales Hotel Piura, esperamos poder darle la bienvenida muy pronto.Saludos cordiales,LP Los Portales Hotel Piura
10/10 Excellent
Elizabeth
2023/12/15
I like everything
Elizabeth
Stayed 2 nights in Dec 2023
Response from LP Hotel Piura on 2023/12/16
Dear ElizabethWe appreciate the time taken to tell us about your recentexperience at LP Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing LP Hotel Piura, we hope to welcome you very soon.Kind regards,LP Hotel Piura
Dear HernanWe appreciate the time taken to tell us about your recent experience at LP Hotel Piura, we are very happy that you have enjoyed your stay and the personalized attention we provide.We continuously strive to meet your needs and expectations; therefore, your feedback has been very valuable to us.Thank you again for choosing LP Hotel Piura, we hope to welcome you very soon.Kind regards,LP Hotel Piura
The food, drinks, service, and ambiance are top notch at this hotel. I highly recommend staying here. It is my number one choice and only choice when staying in Piura.
Joseph
Stayed 2 nights in Oct 2023
Response from Ruth Merino on 2023/11/17
Dear JosephThank you so much for choosing us for your recent stay in Piura, It was a pleasure having you here.We hope you enjoyed every detail in the hotel.We will be honored to having you here againBest regardsRuth MerinoFront desk Manager
Estimado Sr. VictorMuchas gracias por su visita, estamos contentos de saber que disfrutó de su estadía en nuestro hotel.Esperamos poder recibirlo nuevamente en su siguiente visita al norte.Saludos cordialesRuth MerinoJefe de recepción
The Marques bar is really good. The drinks are well made and the atmosphere is very cozy!!!!
Joseph
Stayed 3 nights in Oct 2023
Response from Ruth Merino on 2023/11/17
Dear JosephOur goal is to make every guest enjoy a great time in our property, and We are so glad to know we did it. We look forward to welcoming you back soon!Best regardsRuth MerinoFront Desk Manager
Dear JosephThank you so much for sharing you experience with us, We are very happy to hear that you found our hotel a good place to stay.We look forward to welcoming you back soon,Best regards,Ruth Merino
I love the ambiance and architecture of the property!
Joseph
Stayed 3 nights in Sep 2023
Response from Ruth Merino on 2023/11/17
Dear JoshepThank you for taking the time to share your comments about our hote.We hope you can visit us again soonBest regardsRuth Merino
8/10 Good
Luis
2023/10/2
Luis
Stayed 1 night in Oct 2023
Response from Ruth Merino on 2023/11/17
Estimado Sr. LuisAgradecemos mucho su preferencia, esperamos que haya disfrutado de nuestras instalaciones así como del servicio brindado. Lo esperamos en su siguiente visita a Piura.Saludos cordialesRuth MerinoJefe de recepción
Dear Mr. Joseph,Your opinion is very valuable to us, we work every day to be better. We hope to have you again in our hotel.Best regards,Gustavo LoyolaFront desk ManagerLP Hoteles Piura
Amazing service and staff , lovely hotel very affordable
Skylar
Stayed 5 nights in Sep 2023
Response from Gustavo Loyola on 2023/10/2
Dear Mr. Skylar,We appreciate the time you took to share about your recent experience at our Hotel. Best regards,Gustavo LoyolaFront desk ManagerLP Hoteles Piura
Estimado Sr. Russell,Nos alegra saber que su estadía fue totalmente de su agrado. Para nosotros es de suma importancia la opinión de nuestros huéspedes por lo cual agradecemos haberse tomado el tiempo necesario para hacernos llegar sus comentarios y recomendaciones.Saludos cordiales,Gustavo LoyolaJefe de RecepciónLP Hoteles Piura
I stay here all the time. Today I will comment on the food. It is always delicious and satisfying!!!
Joseph
Stayed 1 night in Sep 2023
Response from Gustavo Loyola on 2023/10/2
Dear Mr. Paz,We appreciate the time you took to share about your recent experience at our Hotel. Best regards,Gustavo LoyolaFront desk ManagerLP Hoteles Piura
I always stay here because the ambiance of the hotel and it's staff is awesome!!! Highly recommend!!!
Joseph
Stayed 2 nights in Sep 2023
Response from Gustavo Loyola on 2023/10/2
Dear Mr. Paz,Thank you very much for your preference, it was a pleasure to receive you. We hope to have you again in our hotel.Best regards,Gustavo LoyolaFront desk ManagerLP Hoteles Piura
I have stayed many times. This review will be about the food. The breakfast is complimentary and good. I have ordered several dishes for lunch and dinner and highly recommend the ronda nortena and ronda marina. Drinks, such as algorrobina and mojitos were well made. Highly recommend eating in the hotel.
Joseph
Stayed 2 nights in Sep 2023
Response from Gustavo Loyola on 2023/9/12
Dear Joseph,Thank you very much for your preference, it was a pleasure to receive you. We hope to have you again in our hotel.Best regards,Gustavo LoyolaFront desk ManagerLP Hotels Piura
10/10 Excellent
Brett
2023/8/31
Brett
Stayed 1 night in Aug 2023
Response from Gustavo Loyola on 2023/10/2
Estimado Brett,Nos alegra saber que su estadía fue de su agrado. Para nosotros es de suma importancia la opinión de nuestros huéspedes por lo cual agradecemos haberse tomado el tiempo necesario para hacernos llegar su encuesta.Saludos cordiales,Gustavo LoyolaJefe de RecepciónLP Hoteles Piura
I love staying at Los Portales in Piura. It is my favorite hotel. The service is excellent and the atmosphere relaxing. The rooms are top notch. The old colonial architecture and artwork make the hotel a grand experience. I highly recommend Los Portales. It is the reason I've stayed there several times during the past months and will continue to select the hotel.
Joseph
Stayed 2 nights in Aug 2023
Response from Gustavo Loyola on 2023/9/2
Dear Joseph,We appreciate the time you took to share about your recent experience at our Hotel. Your opinion is very valuable to us, we work every day to be better.We hope to have you again in our hotel.Best regards,Gustavo LoyolaFront desk ManagerLP Hotels Piura
Wonderful place to stay. Super staff, great pool, very nice property. Stayed here twice in one week I liked it so much.
Brett
Stayed 1 night in Aug 2023
Response from Gustavo Loyola on 2023/9/2
Dear Brett,Thank you very much for your preference, it was a pleasure to receive you. We hope to have you again in our hotel.Best regards,Gustavo LoyolaFront desk ManagerLP Hotels Piura
The hotel is beautiful! It is an old colonial building that contains artwork and marble floors. The service is excellent!!! I have stayed at the hotel on many occasions and have always been satisfied.
Joseph
Stayed 2 nights in Aug 2023
Response from Gustavo Loyola on 2023/9/2
Dear Joseph,Thank you very much for your preference, it was a pleasure to receive you. We hope to have you again in our hotel.Best regards,Gustavo LoyolaFront desk ManagerLP Hotels Piura
6/10 Okay
carlos
2023/2/25
carlos
Stayed 2 nights in Feb 2023
Response from LP Hotel Piura on 2023/12/6
Estimado CarlosEn nombre de todo el equipo del hotel, queremos agradecerle por dejarnos sus comentarios sobre su reciente estadía en LP Hotel Piura. Las opiniones de nuestros clientes son muy importantes para nosotros,por lo que nos gustaría que nos detalle un poco más su experiencia.Nos esforzamos continuamente para mantener los altos estándares de satisfacción y así cumplir sus necesidades y expectativas; por lo tanto, sus comentarios serán muy valiosos para nosotros.Gracias de nuevo por elegir LP Hotel Piura y esperamos poder darle la bienvenida muy pronto.Saludos cordialesLP Hotel Piura
Dear VickiOn behalf of the entire hotel team, we want to thank you for tellingus about your recent stay at LP Hotel Piura. The comments of our guest are a very important tool for us, so we would like to ask you to detail your experience a little more.We continuously strive to meet your needs and expectations;therefore, your feedback has been very valuable to us.Thank you again for choosing LP Hotel Piura and we look forward to welcoming you very soon.Kind regards,LP Hotel Piura
Estimada Srta. CatherineMuchas gracias por su preferencia, esperamos haya tenido una increíble estadía en nuestro hotel.La esperamos prontoSaludos cordialesRuth MerinoJefe de recepción
Excelente ubicación. Propiedad es impecable. El servicio del staff en el front desk podría mejorar. Especialmente por qué son el rostro del hotel.
La comida en el restaurante no estaba al nivel para ser la ciudad de Piura.
La facilidad de la cochera/estacionamiento y su staff fue sensacional.
Mi último comentario sería el que las luces del hotel, especialmente en las áreas esenciales (gimnasio) se mantengan prendidas. Es difícil caminar por pasillos oscuros a las 5 am.
Very conveniently located right in front of Plaza de Armas and downtown.
Hotel was very clean. Staff was incredibly courteous. The only problem was that the pool was being serviced and not accessible for a few days.
Michael
Stayed 11 nights in Apr 2022
Response from Ruth Merino on 2022/5/4
Dear Mr. Michael
Thank you for your feedback, we are glad to know that you ejoyed your stay with us, We hope you can come again soon so you enjoy the pool.
best regards
Ruth Merino
Excelente customer service
Last day restaurant serve a terrible food ( only one day eat ) food wasn’t prepared as they offered, I let them know given back the food. They still charge me the food.
JULIO
Stayed 1 night in Apr 2022
Response from Ruth Merino on 2022/5/4
Estimado Sr. Julio
Muchas gracias por tomar parte de su tiempo para compartir su experiencia con nosotros, lamentamos mucho la percepción que tuvo respecto la comida del restaurante, estaremos revisando lo mencionado con la finalidad de brindar un mejor servicio
Saludos cordiales
Ruth Merino
I love this hotel. We stay here every time we visit Piura. The location right on the Plaza de Armas in a historical building is great. The rooms are very comfortable and we like the buffet breakfast by the pool.
Kimberly
Stayed 6 nights in Mar 2022
Response from Ruth Merino on 2022/3/22
Dear Mrs. kimberly
Thank you for choosing Los Portales for you recent visit to Piura, we hope you had a great stay with us.
Best regards
Ruth Merino
2/10 Terrible
Verified traveler
Traveled with family
2021/11/27
Disliked: Staff & service
Verified traveler
Stayed 1 night in Nov 2021
Response from Ruth Merino on 2021/12/1
Estimado huésped
Muchas gracias por tomar parte de su tiempo para calificar nuestro servicio, nos hubiese encantado saber su feedback de manera que podamos mejorar. En caso guste puede escribirnos a recepcionpiura@losportales.com.pe
Saludos cordiales
Ruth Merino
10/10 Excellent
Ruben C
2021/10/19
Liked: Cleanliness, staff & service, room comfort
Ruben C
Stayed 3 nights in Oct 2021
Response from Ruth Merino on 2021/10/21
Estimado Sr. Ruben
Muchas gracias por su preferencia, esperamos que haya tenido una linda estadía en nuestro hotel.
Estaremos encantados de recibirlo nuevamente en su siguiente visita a Piura
Saludos cordiales
Ruth Merino
It's convenient because of the location since it's the downtown of the city, and it's a safe location. Some repairs are needed to make it looks more presentable.
Luis
Stayed 9 nights in Aug 2021
Response from Ruth Merino on 2021/9/2
Dear Guest
Thank you for choosing us for your recent stay in Piura and for sharing your review.
We hope you come back and stay with us again soon!
Best regards
Ruth Merino