私人海灘、海灘小屋、躺椅、遮陽傘

波爾托羅凱賓斯基宮飯店的評分

5 out of 5

評論

9.4

好極了

10 分,有夠讚;427 則評論中有 325 則" "
8 分,不錯哦;427 則評論中有 82 則" "
6 分,一般般;427 則評論中有 13 則" "
4 分,不太好;427 則評論中有 6 則" "
2 分,很糟糕;427 則評論中有 1 則" "

9.6/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

9.4/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

YI-TING,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CP值低
五星飯店但是跟其他四五星飯店比起來最小氣,不像其他的飯店會提供一隻酒送新人

8/10 不錯哦

Andrey,Szentendre

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great location in proximity to other tourist destination (like Piran); but service is below expectation
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Don

喜歡:整潔度、員工素質和住宿環境和硬體
First time in Slovenia and was very nice ..the Kempinski helped make the whole experience enjoyable ..
於 2024 年 3 月住了 4 晚
Kempinski Palace Portorož 於 2024年3月21日回覆
Dear Don, Thank you very much for your kind and thoughtful review of your stay at Kempinski Palace Portorož. We are absolutely delighted to read that you had such a wonderful experience with us and have enjoyed the delicate care of our devoted employees. We are looking forward to welcoming you back to Portorož in the near future, once your time permits so, With best regards, Željko Stašević, General Manager

10/10 有夠讚

Roman,Ljubljana

於 2024 年 3 月住了 2 晚

10/10 有夠讚

Andrea

於 2023 年 12 月住了 2 晚

10/10 有夠讚

Sedef,Oakville

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very nice location…well mannered staff
於 2023 年 10 月住了 2 晚
KempinskiPalacePortoroz 於 2023年10月23日回覆
Dear Sedef, thank you so much for this wonderful and beautiful feedback. I am so happy to read that you enjoyed our hotel and the services of all our employees. Looking forward to host you again in Portorož. Yours sincerely, Željko Stašević General Manager

10/10 有夠讚

Bo Emil

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

massimo

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ottimo hotel sotto ogni punto di vista
於 2023 年 9 月住了 2 晚
KempinskiPalacePortoroz 於 2023年10月5日回覆
Dear Mr. Massimo, Thank you very much for such beautiful feedback. Your words are inspiration for our team. Thank you again for posting your comments, and hope to welcome you again at our wonderful property in Portorož. Yours sincerely, Željko Stašević General Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Simon

於 2023 年 9 月住了 6 晚

10/10 有夠讚

Ryan

於 2023 年 9 月住了 2 晚

6/10 一般般

hayim

情侶出遊
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
Even though there is a private area on the beach, the water is not very clear. We used the indoor/outdoor pool instead but the AC in the indoor section broke and it became unbearably hot. Even though we complained, they didn't fix it for 3 days.
於 2023 年 8 月住了 1 晚

6/10 一般般

hayim

於 2023 年 8 月住了 3 晚

10/10 有夠讚

ramon

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Crit,Austin

情侶出遊
The priperty is combined with Modern and Classic perfectly. The staff is top notch!! Highky recommend this place.
於 2023 年 7 月住了 4 晚
Kempinski Palace Portoroz 於 2023年7月19日回覆
Dear Crit, What a nice comment! On behalf of my team, I would like to express my gratitude for this kind feedback. We are looking forward to hosting you again at our wonderful property. Yours sincerely, Željko Stašević General Manager

10/10 有夠讚

Vanessa

寵物同遊, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Amazing concierge !
於 2023 年 6 月住了 1 晚
Kempinski Palace Portorož 於 2023年7月4日回覆
Dear Vanessa,Thank you for your kind review about Kempinski Palace Portorož and our Concierge team. We are glad you enjoyed your stay with us! Kind regards, Željko Stašević Cluster General Manager ad interim Kempinski Palace Portorož Kempinski Hotel Adriatic

10/10 有夠讚

Johannes

於 2023 年 6 月住了 3 晚

10/10 有夠讚

yeowon

團體旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Nikola

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Warm recommendation for Kempinski Palace Portorož
We had an amazing week at Kempinski Palace Portorož with my family. We also celebrated my mom’s 70th birthday. Everything was great and the staff did their very best to make mom feel special and all of us feel like home. Portorož and Piran are amazing places to spend an active holiday next to the sea in the spring and early autumn.
於 2023 年 4 月住了 7 晚
Kempinski Palace Portoroz 於 2023年4月18日回覆
Dear Mr. Nikola, Thank you very much for such beautiful feedback. Your words are inspiration for our team. Hope to welcome you again at our wonderful property in Portorož. Yours sincerely, Željko Stašević General Manager

10/10 有夠讚

Bálint

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚
Kempinski Palace Portorož 於 2023年4月20日回覆
Dear Balint, I would like to take the opportunity and thank you for your positive comment. It is always a pleasure to read positive comments, which I will gladly share with our team. We are looking forward to welcome you soon again in our property. Yours sincerely, Željko Stašević General Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Kempinski Palace Portorož 於 2023年4月20日回覆
Dear Anonymous, I would like to take this time and thank you for such a kind and positive feedback. Looking forward to welcoming you back soon. Your sincerely, Željko Stašević General Manager

4/10 不太好

Andreas

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Kempinski Palace Portoroz 於 2022年12月25日回覆
Dear Mr. Andreas,Firstly allow me to apologize to you for any unpleasant experience that you might have had during your recent stay with us at Kempinski Palace Portorož.We would kindly ask you to contact us and give us some more additional details in order to provide you with our feedback.Looking forward to welcome you back to the city.Yours sincerely, Željko StaševićGeneral Manager

10/10 有夠讚

Oliver

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wunderbares, stilvolles, großzügiges Hotel, mit angenehmer Stimmung, sehr freundlichen Personal mit vielen Sprachkenntnissen. Gutes Frühstücksbufet. Ich war begeistert!
於 2022 年 11 月住了 1 晚
Kempinski Palace Portoroz 於 2022年11月13日回覆
Sehr geehrter Herr Oliver,,herzlichen Dank, dass Sie sich die Zeit genommen haben um uns Ihre Eindrucke mitzuteilen.Alle von Ihnen genannten Punkte werden wir gerne mit unseren Kollegen teilen. Wir hoffen, dass wir Sie bald wieder in unserem Kempinski Palace Portorož willkommen heißen dürfen. Mit freundlichen Grüßen, Željko Stašević, General Manager

10/10 有夠讚

Mirko

喜歡:員工素質、設施服務和住宿環境和硬體
La piscina non deve essere un parco acquatico .. è un centro benessere spa
Kempinski Palace Portoroz 於 2022年11月4日回覆
Gentile signor Mirko, La ringraziamo per la sua gentile risposta e il suo commento. Speriamo che ci visitera. di nuovo. Cordiali saluti, Zeljko Stasevic, Direttore Generale

10/10 有夠讚

Akos

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommended.
Kempinski Palace Portoroz 於 2022年11月2日回覆
Dear Akos, thank you so much for posting this comment It truly means a lot to us and we hope you visit us again soon. Yours sincerely, Zeljko Stasevic General Manager

10/10 有夠讚

James,Scottsdale

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful new hotel in Portoroz with great views and excellent service. On-sight amenities second to none in the area. Easy access to the old world city of Piran.
於 2022 年 10 月住了 3 晚
Kempinski Palace Portoroz 於 2022年10月30日回覆
Dear Mr. James,Thank you very much for taking the time sharing the feedback of your recent stay with us.We are very pleased to learn that you had a very enjoyable stay and enjoyed all our services and highly appreciated the care of our employees. Thank you again and we are looking forward to welcoming you back to Portorož in the near future.With best regards,Kai BehrensGeneral Manager

10/10 有夠讚

Marija

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Alexandar was great during check-in
於 2022 年 7 月住了 1 晚
Kempinski Palace Portoroz 於 2022年9月23日回覆
Dear Marija, I would like to thank you for your kind feedback of your recent stay with us. We do hope that you will visit us soon. Yours sincerely, Kai Behrens General Manager

10/10 有夠讚

Georg

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
exclusive hotel
Exclusives Hotel, sehr guter und freundlicher Service
於 2022 年 7 月住了 4 晚
Kempinski Palace Portoroz 於 2022年7月30日回覆
Sehr geehrter Herr Georg, herzlichen Dank, dass Sie sich die Zeit genommen haben um uns Ihre Eindrucke mitzuteilen. Es ist immer schön positives Feedback zu bekommen. Ich werde es gerne mit meinen Kollegen teilen. Wir hoffen, dass wir Sie bald wieder in unserem Kempinski Palace Portorož willkommen heißen dürfen. Mit freundlichen Grüßen, Kai Behrens General Manager

10/10 有夠讚

Sinisa

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sehr schönes Hotel mit sehr hohem Standard
於 2022 年 7 月住了 2 晚

10/10 有夠讚

Martin

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Top Adresse in Portoroz
Das Hotel ist ausgezeichnet. Beim service gibt es nur aufgrund des unzureichenden Services am Pool (Poolbar) einen Punkt Abzug. Oft war stundenlang keine Bedienung sichtbar und hat das Personal drinnen geplaudert. Der Pool sowie Poolbereich sind schön und ausreichend groß. Der Salzwasserpool ist sehr angenehm. Das Frühstücksbuffet lässt keine Wünsche offen, gefrühstückt werden kann auf der überdachten Terrasse oder in der Crystal Hall (wie ein Ballsaal). Das Personal ist sehr freundlich. Das Hotel hat einen Parkservice dh das Auto wird auf wunsch geparkt und wieder geholt (Garage) ohne Aufpreis.
於 2022 年 7 月住了 7 晚
Kempinski Palace Portoroz 於 2022年7月30日回覆
Sehr geehrter Herr Martin, herzlichen Dank fuer Ihre Feedback. Es ist immer schön positives Feedback zu bekommen. Wir hoffen, dass wir Sie bald wieder in unserem Kempinski Palace Portorož willkommen heißen dürfen. Mit freundlichen Grüßen, Kai Behrens General Manager

10/10 有夠讚

Kris,Ketchum

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff, especially Marco at the front desk who helped us with dinner reservations and even drove us to the restaurant in Piran and introduced us to the owner. Ester gave me a very nice message and my wife a nice facial. The bartenders were also nice, and the pool man was helpful as well. Overall, the hotel was wonderful and if we return, we will definitely stay at this hotel.t
於 2022 年 5 月住了 2 晚
Kempinski Palace Portoroz 於 2022年6月28日回覆
Dear Kris, I would like to thank you for this kind and honest review of your recent stay with us. We truly appreciate you sharing your thoughts and impressions. I truly hope we will have the opportunity to host you again. Yours sincerely, Kai Behrens General Manager

6/10 一般般

真實旅客

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Kein 5 Star Level!
2 Punkte sind von uns sehr negativ wahrgenommen worden: Wir sind gegen 23 h im Hotel angekommen. Der Check-In dauerte mehr als 40 Minuten- jeder einzelne Reisepass wurde in einer ewig langen Prozedur in den Computer eingegeben- absolutes no go, insbesondere weil wir mit unserer Mutter ( 86 Jahre) gereist sind, due sehr müde in der Lobby auf den Zimmerbezug warten musste. Bei Frühstück nicht genügend Platz auf der Terrasse bzw. Wartezeiten, bis man endlich einen Tisch bekommen hat. Man wartet dann wiederum 20 Minuten auf einen Kaffee, der beim Keller bestellt wird. Es gibt auf der Terrasse grosse runde Tische, die waren jedoch alle belegt und wir wurden an einem viel zu kleinen Tisch platziert. Diese Punkte sind inakzeptabel für ein 5 Sterne Haus.
於 2022 年 6 月住了 3 晚
Kempinski Palace Portoroz 於 2022年7月1日回覆
Dear Anonymous, thank you so much for posting this kind and constructive comment for us, we truly appreciate you taking the time to write this. Upon visiting us first time each passport or ID should be scanned as all the guests staying at the hotel must be registered. Every following stay procedure is shorter as all the details are already in the system. Our hotel does offer two possibilities of the seating at the breakfast area and it would be inside and outside. As the terrace cannot accommodate all the guests only on terrace guests are seated also in our gorgeous Crystal Hall terrace. We do apologize if you felt uncomfortable upon check in and breakfast area which for sure was not intent of our committed employees. We do hope that you will give us another opportunity and visit us again. Yours sincerely, Kai Behrens General Manager

10/10 有夠讚

Thais

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Muito bom
Hotel lindo . Com piscina aquecida e spa maravilhosos . Restaurantes incríveis . Pouco longe do centro . Tem q ir de carro .
於 2022 年 4 月住了 1 晚
Kempinski Palace Portoroz 於 2022年7月1日回覆
Dear Thais, I would like to thank you for this beautiful review of your recent stay with us. We truly appreciate you sharing your thoughts and impressions. I truly hope we will have the opportunity to host you again. Yours sincerely, Kai Behrens General Manager

10/10 有夠讚

Jean-Robert

於 2022 年 5 月住了 3 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 3 晚

10/10 有夠讚

Kristoffer

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fint hotell og god service
Bra hotell. God service fra staben.
於 2022 年 4 月住了 2 晚
Kempinski Palace Portoroz 於 2022年9月23日回覆
Dear Kristofer, I would like to take the opportunity to thank you for this wonderful feedback of your recent stay with us. We truly appreciate it. We do hope that you will visit us soon again. Yours sincerely, Kai Behrens General Manager

10/10 有夠讚

simonetta

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 3 月住了 2 晚

10/10 有夠讚

John

喜歡:整潔度、員工素質和住宿環境和硬體
this is a real 5 star hotel
於 2021 年 10 月住了 1 晚
KB 於 2021年11月17日回覆
Dear John, thank you very much for your compliments. We are very pleased to learn that you had a very enjoyable time while staying with us. Rest your compliments will be shared with the entire team. With best regards Kai Behrens General Manager

10/10 有夠讚

Mateja

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Exellent
於 2021 年 10 月住了 6 晚
KB 於 2021年11月9日回覆
Dear Mateja, thank you very much for your compliments. We are looking forward to welcoming you back to Portoroz in the near future. With best regards Kai Behrens General Manager

10/10 有夠讚

FRANCESCO

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2021 年 10 月住了 3 晚
KB 於 2021年11月17日回覆
Dear Francesco, thank you very much for your compliments. We are very pleased to learn that you had a very enjoyable time while staying with us. Rest your compliments will be shared with the entire team. With best regards Kai Behrens General Manager

10/10 有夠讚

Mag Astrid

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 10 月住了 1 晚
KB 於 2021年11月17日回覆
Dear Mag Astrid, thank you very much for your compliments. We are very pleased to learn that you had a very enjoyable time while staying with us. Rest your compliments will be shared with the entire team. With best regards Kai Behrens General Manager

10/10 有夠讚

Nelly

喜歡:整潔度、員工素質和住宿環境和硬體
於 2021 年 9 月住了 1 晚

8/10 不錯哦

Jozef

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great accommodatio, excellent service, average sea
Very nice hotel, combination of old style and modern design, great , attentive staff, clean well maintained spa and pool area. Very delicious food in Sofia restaurant. THe only weaker part was the sea - warm but with quite a lot of sea weeds and not so clean as in other part of adriatic, though there is not much that hotel can do about it.
於 2021 年 8 月住了 4 晚
KB 於 2021年8月10日回覆
Dear Jozef, thank you very much for your feedback and the compliments. We are pleased to hear that you had a very remarkable time while in Portoroz and enjoyed the services around the hotel. Your constructive feedback regarding the sea has been noted and will be forwarded to the municipality who is controlling the water quality on a daily basis. We are looking forward to welcoming you back to Portoroz soon. With best regards Kai Behrens General Manager

10/10 有夠讚

Sarah

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved it. Classic European 5 star seaside resort.
於 2021 年 8 月住了 2 晚
KB 於 2021年8月6日回覆
Dear Sarah, thank you very much for your feedback and the compliments. We are very pleased to hear that you had a very enjoyable time while staying in Portoroz. Rest assured that your compliments will be shared with the entire tea. We are looking forward to welcoming you back to Portoroz soon. With best regards Kai Behrens General Manager

8/10 不錯哦

Keiji

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Alles wunderbar, aber nur eine Sache, die ich sehr schade finde. Wir haben drei Abende hintereinander im sehr schoenen aber dem entsprechend sehr teuren Restaurant gegessen. Am dritten Abend mussten alle Gaeste wetterbedingt im Inneren essen. Obwohl wir am Vorabend nach dem Essen einen Tisch fuer diesen 3. Abend reserviert haben, haben wir zu einem nicht schoenen letzten freienTisch zugewiesen. Das Restaurant haette fuer uns einen schoeneren Tisch frei halten sollen oder sogar muessen. Das war nicht aufmerksam.
於 2021 年 7 月住了 3 晚
Kempinski Palace Portoroz 於 2022年1月3日回覆
Sehr geehrte Frau oder geehrter Herr Keiji, herzlichen Dank, dass Sie sich die Zeit genommen haben um uns Ihre Eindrücke mitzuteilen. Bezueglich der Kritikpunkte wegen Tisch Reservierung, moechte ich mich bei Ihnen recht herzlich entschuldigen. Nochmals 1000 Dank fuer Ihre hilfreichen Eindruecke und den konstruktiven Bericht, den wir natuerlich mit unserem Team auswerten werden und der sehr hilfreich sein wird, unseren Standard im Kempinski Palace weiterhin zu verbessern. Für Ihren nächsten Aufenthalt werden wir unser Bestes geben, um Ihren Aufenthalt bei uns wieder so gemütlich wie möglich zu gestalten. Mit freundlichen Gruessen, Kai Behrens, General Manager

10/10 有夠讚

ByeongJun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 7 月住了 1 晚
KB 於 2021年8月6日回覆
Dear ByeongJun, thank you very much for your feedback and the compliments. We are very pleased to hear that you had a very enjoyable time while staying in Portoroz. Rest assured that your compliments will be shared with the entire team. We are looking forward to welcoming you back to Portoroz soon. With best regards Kai Behrens General Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cortesia del personale e bellezza della struttura.
於 2021 年 7 月住了 2 晚
KB 於 2021年7月8日回覆
Dear guest, thank you very muchfor your compliments. We are very pleased to learn that you had a very enjoyable time in Portoroz. With best regards Kai Behrens General Manager

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
sehr guter Services
於 2021 年 7 月住了 2 晚
KB 於 2021年7月5日回覆
Vielen Dank fuer Ihr positives Feedback. Es freut uns sehr zu erfahren dass Sie einen sehr angenehmen Aufenthalt bei uns in Portoroz hatten. Es wuerde uns sehr freuen Sie in naher Zukunft erneut bei uns begruessen zu duerfen. Mit freundlichen Gruessen Kai Behrens General Manager

10/10 有夠讚

Michal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best in Portorož
Kempinski je rozhodně nejhezčí hotel v Portoroži, klasická historická budova je překrásná a moderní dostavba přidala komfort 21. století. Služby i jídlo jsou na výtečné úrovni. Hotel by měl, vzhledem k ceně a konkurenci, uvážit přestavbu bazénu, ale celkový dojem z hotelu je velmi dobrý.
於 2021 年 6 月住了 1 晚
KB 於 2021年6月24日回覆
Dear Michal, thank you very much for your compliments. Please rest assured that your compliments will be shared with the entire team. We are looking forward to welcome you back to Portoroz soon. With best regards Kai Behrens General Manager

8/10 不錯哦

Gerhard,Vösendorf

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr professionelles und freundliches Personal. Das Frühstücksbuffet war gut, mehr aber nicht.
於 2020 年 10 月住了 2 晚
Mr Kai Behrens 於 2020年10月15日回覆
Dear valued guest, Thank you very much for taking the time to complete our hotel questionare and for taking the time to write such a nice comment. On behalf of my team, I would like to express my gratitude for this kind feedback. We thank you for your provided score, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož