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Cristal Palace

4.5 star property

Choose dates to view prices

Photo gallery for Cristal Palace

Indoor pool
Interior detail
Balcony
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Staircase

Popular amenities

  • Bar
  • Parking available
  • Hot Tub
  • Pool
  • Pet friendly
The current price is NT$5,657
NT$6,396 total
includes taxes & fees
Jul 29 - Jul 30

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room

1 bedroom, premium bedding, down comforters, minibar

Classic Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
Bidet
  • 5 Ping (17 square meters)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Double or Twin Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 7 Ping (23 square meters)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, down comforters, minibar

Superior Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 7 Ping (23 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Triple Room (with extra bed)

1 bedroom, premium bedding, down comforters, minibar

Triple Room (with extra bed)

Highlights

Balcony
Soundproofed
Heating
Free rollaway/extra beds
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

1 bedroom, premium bedding, down comforters, minibar

Deluxe Triple Room

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 8 Ping (26 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

1 bedroom, premium bedding, down comforters, minibar

Superior Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 5 Ping (17 square meters)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

1 bedroom, premium bedding, down comforters, minibar

Classic Double Room Single Use

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
Bidet
  • 5 Ping (17 square meters)
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, down comforters, minibar

Family Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Blackout drapes/curtains
Premium bedding
2 bedrooms
Down duvet
  • 18 Ping (60 square meters)
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite

Highlights

Balcony
Soundproofed
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
  • 12 Ping (40 square meters)
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Classic Triple Room

1 bedroom, premium bedding, down comforters, minibar

Classic Triple Room

Highlights

Soundproofed
Heating
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Down duvet
Bidet
  • 6 Ping (20 square meters)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
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About the neighborhood

Map
Via Cima Tosa 104/A, Pinzolo, TN, 38086

What's nearby

  • Madonna di Campiglio Ski Area - 1 min walk - 0.0 km
  • Pradalago Gondola - 3 min walk - 0.3 km
  • Spinale Gondola - 11 min walk - 1.0 km
  • Groste 1 Express Gondola - 11 min walk - 1.0 km
  • Campo Carlo Magno - 5 min drive - 2.9 km

Getting around

  • Mezzocorona Station - 62 min drive

Restaurants

  • ‪Chalet Spinale - ‬13 min walk
  • ‪Jumper - ‬9 min walk
  • ‪Bar Suisse - ‬9 min walk
  • ‪Bar Fortini - ‬10 min walk
  • ‪La Stube di Franz Joseph - ‬10 min walk

About this property

Cristal Palace

Luxury family-friendly hotel in the city center
You can look forward to a free breakfast buffet, an airport shuttle, and a terrace at Cristal Palace. With amenities like a free ski shuttle and ski storage, this hotel is a great place to hit the slopes. Indulge in a sports massage, Ayurvedic treatments, and a facial at Cristal Energy Spa, the onsite spa. The on-site restaurant offers breakfast. Enjoy the health club, as well as activities like sledding. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), multilingual staff, and 1 meeting room
  • Concierge services, luggage storage, and outdoor furniture
Room features
All 61 rooms offer comforts such as premium bedding and bathrobes, as well as perks like free WiFi and safes.
Other amenities include:
  • Bidets, tubs or showers, and free toiletries
  • LCD TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

English, Italian

Similar properties

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Ambiez Residence

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.6 out of 10, Excellent, 182 reviews
The price is NT$8,682
NT$9,688 total
includes taxes & fees
Aug 6 - Aug 7
Ambiez Residence

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free ski shuttle
  • Self parking on site (EUR 10 per day)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski storage
  • Sledding
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,399 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 200 per person (one-way)
  • Self parking fee: EUR 10 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number IT022143A1U7XVTCU9

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cristal Palace Hotel
Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Pinzolo
Cristal Palace Hotel Pinzolo

Frequently asked questions

Does Cristal Palace have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Cristal Palace?

As of 2025/7/28, prices found for a 1-night stay for 2 adults at Cristal Palace on 2025/7/29 start from NT$5,657, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cristal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Cristal Palace?

Self parking is available for EUR 10 per day.

What time is check-in at Cristal Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Cristal Palace?

Check-out is at 11 AM.

Does Cristal Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 200 per person applies.

Where is Cristal Palace located?

Located near the slopes, this Pinzolo hotel is in the mountains, within a 5-minute walk of Skirama Dolomiti Adamello Brenta and Canalone Miramonti, and close to winter sports such as cross-country skiing and skiing lessons. Madonna di Campiglio Ski Area and Pradalago Gondola are just steps away.

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Cristal Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 159 reviews
Rating 8 - Good. 37 out of 159 reviews
Rating 6 - Okay. 13 out of 159 reviews
Rating 4 - Poor. 4 out of 159 reviews
Rating 2 - Terrible. 0 out of 159 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful spot for a snowy vacation!

A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Stayed 5 nights in Feb 2024

10/10 Excellent

Janelle

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place. Minor service issues.
Stayed 7 nights in Feb 2025

8/10 Good

elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é bom porém longe do centro.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Love this hotel
Stayed 3 nights in Jan 2025

8/10 Good

enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Alberto

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Timo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a view over the valley

This hotel suited well our one night stay in Madonna. Location was within walking distance from the town centre with a nice view from the breakfast room. Spa was nice, there was even a water bucket in the sauna!
Stayed 1 night in Jul 2022

6/10 Okay

Ivana, Carugo

Comodo per arrivare in centro.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Azalea

Stayed 5 nights in Jun 2022

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo hotel a Madonna di Campiglio

Hotel situato in posizione strategica. Camera spaziosa, pulita, ben arredata e con balcone con vista sul paese di Madonna di Campiglio. Personale professionale e disponibile. Colazione abbondante e servita in un’ampia sala interna. Mi sento di consigliarlo assolutamente.
Stayed 1 night in Jun 2022

10/10 Excellent

angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Sejour genial L’hotel est magnifique avec une vue sur la ville tellement belle Le petit déjeuner à volonté très bon Le personnel au petit soin Le seul bémol mais indépendant de l hotel c est qu il faut prendre une navette pour rejoindre les télésièges après cela peut ne pas déranger certaines personnes
Stayed 4 nights in Feb 2022

6/10 Okay

federico

Liked: Cleanliness, property conditions & facilities, room comfort

Ampi spazi di miglioramento

Punto primo il cartello dell'hotel non e' visibile dalla strada ne' tantomeno il cartello che indica dove parcheggiare. Morale della favola se non hai qualcuno che segue il gps ti perdi. La hot tub non funzionava e hanno trovato patetiche scuse per la temperatura ( fredda ) fino quando alla terza serata di spa guarda caso la hot tub era chiusa.... Parcheggio a pagamento non tollerabile visto il costo medio di una notte. La televisione in camera e' situata sulla parete sbagliata e devi torcerti il collo per vederla. Nel complesso il posto e' bello con ristorante all'altezza sia per colazione e per cena. Peccato per i dettagli.
Stayed 4 nights in Feb 2022

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view
Stayed 4 nights in Feb 2022

10/10 Excellent

philip

Stayed 4 nights in Jan 2022

10/10 Excellent

Vetrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Davvero un bel hotel
Stayed 2 nights in Dec 2021

10/10 Excellent

DARIO, OLEGGIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto carina, buoni i servizi e ottima la posizione. Vista eccezzionale.
Stayed 6 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

maria luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eccellente

Hotel fantastico. Struttura perfetta. La camera bellissima con vista. Pulizia. Personale sempre disponibile. Colazione ottima.
Stayed 2 nights in Sep 2019