Find Hotels with a Pool in Pieve Santo Stefano

"The room was very cold, and despite raising this with staff, I was initially told that the heating was functioning correctly. After complaining again, the heating was eventually turned on, which was appreciated; however, the unit was extremely loud and could not be used throughout the evening. The walls are also very thin, and noise from neighbouring rooms is easily heard. The room did not include any tea or coffee facilities, which I would consider a basic expectation for a four-star hotel. I also requested an iron but was informed that one was not available and that I would need to pay €5 for a shirt to be ironed instead. On a positive note, the breakfast was of good quality and the staff were very friendly. However, I would choose to stay at a different hotel on my next visit."

"Well, having travelled extensively for the past 13 years, this Hotel must be the coldest I have ever stayed in. It was December, but there was no heating on in the lobby area or the dining area so everyone had to wear coats or thick jumpers while eating their meals. The showers were not particularly hot either. The room temperature could only go up to 19 Degrees so by the time I left it finally felt warm enough. Don't think I will stay here again... Not in the winter anyhow.."

"Stay was exceptional."

"The room was very clean and the staff was very friendly! The hotel had great parking. Easy access to all sides of town. The restaurant was excellent also. Our only complaint was the beds. They were very uncomfortable. "

"We were looking for a quiet and tranquil location and this is it. Wonderful views from the magnificant gardens which surround the tastefully restored monastery. The exterior and interior have been tastefully renovated to the highest standard and our room was perfect. Yet the main contribution to our stay was the warmth and oustanding service that we received from the whole service team. We loved this hotel; we have travelled all around Europe and feel this is the best we have stayed in."