皮克徹羅克斯Spa 飯店，旅行前必看！

「There were a lot of mosquitoes in the room, so I didn’t sleep well」

「The property was amazing, and the kids absolutely loved the pool! Unfortunately, I’m giving this resort 2 stars due to the lack of hospitality and customer service. After our soccer tournament, we purchased pizza so our team could enjoy a meal together. We initially sat near the bar, where a staff member told us we were welcome to use the media room with tables and chairs. We moved there as instructed. We were quietly enjoying our meal when another staff member approached and told us we...

「Gorgeous property and wonderful staff.」

「This was our 4th visit. The grounds are beautiful but the rooms are terrible. Musty wet dog smell in our room (Building G). Light bulbs out, phone did not work so had to use our cell phones to call front desk or room service, AC system loud and no ice machine working in our building. The pools are not well cared for and cups, napkins, etc. seen floating or on the bottom of the pools and the jacuzzi’s were not working. We came back here because we have loved it in the past. The walkway to the...